Book a hotel near Shepherd's Hollow Golf Club, Clarkston

"We were starving upon arrival and before booking that night we were told the restaurant was open until 10pm. We got there at 9:40 and couldn't get served :("

"The room we stayed in was super dirty like the floors haven’t been sweeped the trash cans had stuff spilled all in them like pop bathroom sink wouldn’t drain "

"Didn’t stay cancelled"

"I had a horrible experience! This was the worst hotel I’ve ever stayed at. From the room to the staff and the food. It was all horrible. I booked my room weeks ahead on hotels.com and when I arrived I was given an ada accessible room so when we entered the room everything was low to the ground and understandable but that was not what I booked especially since my husband is tall it was not ideal for us and I specifically booked the king kitchen suite since we were staying for a week and I knew what the room was supposed to look like because of the photos on their website and this room was not it! I went back to the front desk and she told me they were sold out and I had no choice but to stay in that room. She was extremely rude and refused to switch me even though their website and the hotels.com app said that there were a lot of rooms available so I contacted hotels.com and an agent tried to call them and ask for a room change and she refused then they escalated it and the other agent also got denied so I contacted the GM of Hyatt and she was confused because she can see there were a lot of rooms available and she called them and made them give me another room and they did, but the room they switched me to was extremely dirty and I broke out in a rash all over my face and body. STAY AWAY FRON THIS HOTEL! And the food was disgusting! Also laundry messed up our clothes and they charged me for my SERVICE DOG! That’s not allowed and the GM refunded me. Ridiculous place to stay"

"Breakfast was good"

"It was clean and very spacious. The toiletries were abundant and the staff was very friendly. There was a noisy party below us but the staff worked to shut it down. I’d stay here again and longer!"