Holiday Inn Express Southampton M27 Jct7 by IHG

3.0 star property
3-star eco-certified hotel in West End

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Photo gallery for Holiday Inn Express Southampton M27 Jct7 by IHG

Exterior
Room, 1 Double Bed, Non Smoking
Exterior
Standard Room (with Free Hot Breakfast)
Free daily English breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Botley Road, West End, Southampton, England, SO30 3XA
  • Ageas Bowl Cricket Ground
    ‪1 min walk‬
  • University of Southampton
    ‪7 min drive‬
  • Southampton Cruise Terminal
    ‪13 min drive‬
  • Southampton (SOU)
    ‪6 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Southampton

West End stay.Your stay at this West End hotel places you within 6 miles (10 km) of University of Southampton and WestQuay Shopping Centre. Mayflower Theatre is within 6 miles (10 km) and Southampton Cruise Terminal is within 9 miles (15 km).

What's nearby

  • Ageas Bowl Cricket Ground - 1 min walk - 0.2 km
  • University of Southampton - 7 min drive - 7.1 km
  • WestQuay Shopping Centre - 11 min drive - 7.6 km
  • Mayflower Theatre - 11 min drive - 10.4 km
  • Southampton Cruise Terminal - 13 min drive - 9.2 km

Getting around

  • Hedge End Station - 4 min drive
  • Southampton (SOU) - 20 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Sainsbury's Fresh Kitchen - ‬3 min drive
  • ‪Burger King - ‬14 min walk
  • ‪KFC - ‬14 min walk
  • ‪The Barleycorn - ‬4 min drive

About this property

Holiday Inn Express Southampton M27 Jct7 by IHG

3-star eco-certified hotel in West End
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 742 square feet (69 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the eco-certified Holiday Inn Express Southampton M27 Jct7 by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Southampton hotel.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • 742 sq ft of conference space
  • 69 sq m of conference space
  • Built in 2003
  • English breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Express Southampton M27 Jct7 by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 22-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hungarian, Italian, Polish, Romanian, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 7 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 22-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from May 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 7 per day
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express M27 Jct7
Holiday Inn Express M27 Jct7 Hotel
Holiday Inn Express M27 Jct7 Hotel Southampton
Holiday Inn Express Southampton M27 Jct7
Holiday Inn Express Southampton M27 Jct7 Hotel
Holiday Inn Express Southampton M27 Jct7
Holiday Inn Express Southampton M27 Jct7 by IHG Hotel
Holiday Inn Express Southampton M27 Jct7 an IHG Hotel
Holiday Inn Express Southampton M27 Jct7 by IHG Southampton

Holiday Inn Express Southampton M27 Jct7 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1062 reviews
Rating 8 - Good. 305 out of 1062 reviews
Rating 6 - Okay. 98 out of 1062 reviews
Rating 4 - Poor. 34 out of 1062 reviews
Rating 2 - Terrible. 24 out of 1062 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good with easy access to the bus.
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and great staff

We had a wonderful stay at Holiday Inn Express Southampton West End! The staff were incredibly friendly and made us feel so welcome. They went the extra mile to help us celebrate our anniversary with some lovely treats in our room, which was a really thoughtful touch. A big thank you to the team for making our stay special—we’ll definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a quiet, cosy neighbourhood. The staff were excellent. Definitely will be staying there again.
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and i are both disabled. The disabled room was at the end of the passage. We also had to wait for someone to open the inteeleading door to the lounge..there should be a disabled door with a push button. We have stayed here before and the breakfast was fine. This time everything was dry and overcooked. We are IHG members and considering not to use the hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Stayed 1 night in Mar 2025

10/10 Excellent

MARILYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Lovely hotel. Really helpful staff. Good food Will book again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nirali

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative, good for short stay
Stayed 1 night in Feb 2025

8/10 Good

julian

Liked: Cleanliness, staff & service, room comfort

Very nice stay

Very easy & nice check inn Very nice & helpful staff Food & drink a little expensive Some parts of hotel looking tied Good size room & comfortable bed Found some rubbish down the side of the bed side table Over all very nice stay
Stayed 1 night in Mar 2025

8/10 Good

Anne

The breakfast choice was very good, a few things they could do better, informed the reception when checking out. The room I was in was cold and very noisy early that morning road noise. Again informed reception.
Stayed 1 night in Feb 2025

10/10 Excellent

heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

ben

Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disabled room was well suited for my mother, comfortable beds
Stayed 3 nights in Dec 2024

8/10 Good

Toby, Ashford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for stop and drop stay
Stayed 1 night in Jan 2025

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, staff & service
The showers were Luke warm, very noisy in the evening with children running up and down the corridor, failure to clean the room properly, even when requested the sheets and pillow cases be changed due to my child being sick. Very dissatisfied. I understand it wasn’t a really expensive hotel but expected sheets and pillow cases to be changed when requested. Only a 5 day stay but would not recommend.
Stayed 5 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location.Third time stay but the evening meal selection very poor and way over priced so next time I'll be eating out.Breakfast choice very good so shame about evening choice.
Stayed 1 night in Feb 2025

10/10 Excellent

Muqdam, Fairfax

Stayed 4 nights in Feb 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely stay, room was clean but showing signs of aging with sealant etc in bathroom. Would expect smart TV function these days but TV option was just standard Freeview channels so couldnt use my own Netflix account. Other than that, was a pleasant stay with lovely vatiety breakfast in the morning.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spotless room. Staff very friendly and helpful. Extremely good value. Will happily return.
Stayed 2 nights in Feb 2025

6/10 Okay

Jemma

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was a lovely hotel but disappointed as heating wasnt working in the room and give me a little electric heater that was only luke warm
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friedly helpful staff
Stayed 1 night in Feb 2025

8/10 Good

Andrew, Coventry

Liked: Staff & service, property conditions & facilities
Modern hotel many facilities
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, all staff very friendly. The only down side they did not take cash!
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a very good variety. The price of the hotel is very good for the value. Would recommend anyone to stay there again. The rooms are clean.
Stayed 1 night in Jan 2025

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service and breakfast
Stayed 1 night in Jan 2025