ibis Southampton Centre

3.0 star property
3-star hotel near Southampton Cruise Terminal

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Photo gallery for ibis Southampton Centre

Exterior
Exterior
Standard Room with 1 Double Bed - Harbour view | View from room
Daily buffet breakfast (GBP 12.00 per person)
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, SeaCity Museum
    ‪10 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Room, 1 Double Bed

8.0 out of 10
Very good
(176 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(78 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room with 1 Double Bed - Harbour view

7.2 out of 10
Good
(16 reviews)
  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Harbor View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

About the area

Southampton

Southampton City Centre stay.Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and River Test are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • SeaCity Museum - 10 min walk - 0.9 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Ed's Easy Diner - ‬12 min walk
  • ‪PizzaExpress - ‬15 min walk

About this property

ibis Southampton Centre

3-star hotel near Southampton Cruise Terminal
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1167 reviews
Rating 8 - Good. 348 out of 1167 reviews
Rating 6 - Okay. 214 out of 1167 reviews
Rating 4 - Poor. 84 out of 1167 reviews
Rating 2 - Terrible. 64 out of 1167 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

10/10 Excellent

Jane, Shorwell, Newport

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great welcome staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

6/10 Okay

june

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was dreadful so didn’t have any and asked for refund of money paid for breakfast. Only offered a credit on account
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great welcome, safe and clean area, clean room with nice amenities (tea coffee).
Stayed 1 night in Jan 2026

10/10 Excellent

Frederick

Liked: Cleanliness
Nice yet affordable hotel convenient to cruise terminals (by taxi). Calm atmosphere even on a Saturday night. Friendly and helpful staff.
Stayed 1 night in Jan 2026

6/10 Okay

Sarah

Liked: Staff & service, amenities
Very large patch of black mould on the ceiling in the wardrobe.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, decent size tub, electric kettle, good breakfast in the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were freezing cold due to the heating not working and the air conditioning blowing cold air.
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and comfy
Stayed 1 night in Dec 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
The room was a bit small,but 1 night was ok. Staff where fabulous,everything was clean. Pretty close to the city centre. Ideal for cruise terminals.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Staff & service
Good value for a room in a central location. Hotel was clean and staff were present. Room was aged and smelt musty.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Room clean but needed doing up
Stayed 1 night in Dec 2025

10/10 Excellent

Kam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been stayed three days good for first time in international hotel the subway is behind it, round trip to visited London one day, shopping the big mall one day, walk around city and find out the Greece food is good .hotel on the good location convinced walk to cruise port just for 10 minutes, the stateroom clean ,but I don’t know why the bathtub too high than the USA without handicap handles.maybe l short , but anything is fine good recommendation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet, comfortable bed , friendly staff. Breakfast was served at sister hotel Novotel. Again staff were friendly and efficient. Food was plentiful and fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and comfortable accommodation. Excellent value and service.
Stayed 1 night in Dec 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was basic but adequate. Staff helpful and polite.
Stayed 2 nights in Dec 2025

8/10 Good

Nanette

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025