Lovely hotel, unfortunately had a power outage when we woke up in the morning, not the hotels fault, as it was down the the storm in the area. It would have been a good gesture to have notified us what the issue was and kept us informed.
Otherwise, a great stay, comfortable, clean and very convenient.
Simple accommodation, done brilliantly, and run by a super-helpful manager.
A very warm welcome on arrival, a clean and comfortable room, and a good night's sleep.
The owner Jackie is lovely and very helpful, but the rooms are up outdoor metal stairs difficult for us to manage with suitcases. No food on site or nearby.
Great for short stay over. We stopped overnight on our way to a cruise holiday with family. Had 2 double en-suite rooms. Very clean. Met the housekeeper she was lovely and chatty. We contacted the hotel weeks before and mentioned the eta and they had our rooms ready for 2pm check in. There is a pub underneath they allow to order food or bring your own in to eat in there. There is a garage over the road that also serves cold sandwiches and snacks. Another pub a little walk away that does food and has an outside area. The swan inn is on a very busy main road and has limited parking spaces. Was well worth the money. We caught a bus outside the garage into Southampton town centre for a shop and lunch took 15 mins and drops off outside too, saved driving in during the day family ticket ÂŁ5 all day, this includes 5 adults or adults and children up to a group of 5.
Close to cruise port but we did have to stand in the rain because we didnât have access to our room until the owner came to open for us. Very nice staff and rooms were super clean. Prices were reasonable compared to big named hotels. We always like to stay at smaller inns to get the feel of the neighborhood. Great neighborhood pub. People all super friendly and the locals went out of their way to welcome us and visit!
Very much enjoyed our stay, really really friendly, the rooms are a great size, with everything you need included, the decor and furniture is clean, neutral and modern. I personally would have liked an extra pillow, which may have been provided should I have asked, overall itâs great value. I would rebook
We booked for 2 nights, it was so filthy we checked out before 7.00 am the first night. We have tried to raise a complaint with The Swan but choose to ignore all attempts.
Convenient but road is very noisy for a stay in Southampton for St Marys attendance.
Bed was a little uncomfortable for someone who is 6'2" but facilities were clean and safe.
Good to have free parking and overall about right value for money.
As soon as we artived the owner met us and took us ti our topm. Explained the entry procedure. The room was quite basic but clean and comfortable and more than acceptable for the price of the accomodation. The only slight doenside we were led to believe there was a bar and food but it is currently being reurbushed.