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The Walls

2.0 star property
Adults-only apartment near Southampton Cruise Terminal

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Photo gallery for The Walls

Lobby sitting area
Interior entrance
Property amenity
Gym
Studio, Non Smoking

Reviews

5.8 out of 10

Entire apartment

Sleeps 218 sq m

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

View in a map
24 Bernard Street, Southampton, England, SO14 3LU
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Southampton Cruise Terminal
    ‪3 min drive‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

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About the area

Southampton

City center stay.At this Southampton City Centre apartment, you'll be within a 5-minute walk of Oceans - A unique Southampton Experience and Tudor House and Garden. Old City Walls and Titanic Honour & Glory Exhibition - Southampton are also within half a mile (1 km).
View more Apartments in SouthamptonOpens in a new window

What's nearby

  • Mayflower Park - 6 min walk - 0.5 km
  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Ocean Village Marina - 12 min walk - 1.1 km
  • Mayflower Theatre - 15 min walk - 1.3 km
  • Southampton Cruise Terminal - 3 min drive - 2.4 km

Getting around

  • Southampton Sholing Station - 4 min drive
  • Southampton (SOU) - 22 min drive

Restaurants

  • ‪The Standing Order - ‬3 min walk
  • ‪Coriander Lounge - ‬2 min walk
  • ‪Room2 - ‬4 min walk
  • ‪Bisque Coffee - ‬3 min walk
  • ‪The Red Lion - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Walls

Adults-only apartment near Southampton Cruise Terminal
The Walls offers its guests concierge services, laundry facilities, and a communal living room. Public spaces have free WiFi.

This Southampton apartment is smoke free.

  • 8 guestrooms or units
  • 6 levels
  • Self-service laundry
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
The Walls offers 8 accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Electric kettle

Living spaces

  • Communal living room

Entertainment

  • TV in common areas

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (59 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services

Location highlights

  • In a historical district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 floors
  • 8 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 5 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Smoking

Smoking is not permitted

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

The Walls Apartment
The Walls Southampton
The Walls Apartment Southampton

The Walls Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 4 out of 9 reviews

6.6/10

Cleanliness

5.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, room comfort

Brilliant!

It was perfect for what we were after. A night in Southampton before getting an early ferry. Location for that. The staff were all extremely helpful and friendly. Really helped make the stay. Only thing we would change would be a fan in the room, as widows didn't open much to get air flow. That said it was one of the hottest nights of the year.
Stayed 1 night in Aug 2025

2/10 Terrible

Donna Marie

Disliked: Room comfort

A catalogue of errors

Unfortunately, our experience during our stay was quite disappointing. First, I had to call the helpline and wait over five minutes to get through because my confirmation check-in instructions had not been sent, despite my completing the portal at the time of booking weeks ago. It then took an hour for those instructions to finally arrive after the phone call. When we arrived at the property, there was no one at the reception, and the mobile number provided went straight to voicemail. After waiting for 20 minutes, someone finally exited the building, allowing us to wait inside out of the hot sun. We kept calling the mobile number with no response, and I was in the process of reaching the helpline when the receptionist eventually appeared and gave us our keys. The stay itself was horrendous. The bed was extremely hard and uncomfortable, and the room was so hot that we were unable to sleep. To make matters worse, this morning, the fire alarm went off before 7 a.m., prompting us to exit the building and wait for the receptionist to turn it off. They did not speak to anyone or conduct a headcount, and when the alarm finally stopped, they simply walked away without providing any instructions to the evacuated guests. After waiting for some time, everyone re-entered the building. Overall, due to this awful experience, we had no choice but to cut our trip short and return home to get some sleep, missing out on our planned day and night out in Southampton.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, room comfort
We checked out an hour after getting there very sub standard. We booked another hotel to stay in last night .
Stayed 1 night in Aug 2025

8/10 Good

Shade

Liked: Cleanliness, property conditions & facilities
The property was clean with necessary utensils. Secure access to the property as well . Lacked air conditioning and tea/ coffee makings
Stayed 1 night in Jul 2025

8/10 Good

Faisal Maqsood

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, room comfort

Disgusting waste of money

This place was disgustingly dirty. Didn’t have any toilet paper, or even soap in the bathroom. Ants and bugs running around everywhere. The bed was hard as a rock and it was stiflingly hot in the room. Bathroom was mouldy. Fridge was turned off which mean the entire room stank like stale mould. Couldn’t get access initially, no one at reception - also no mention of this being student accommodation which then you get an email saying you need student ID? Felt like I was going to die in the elevator. Honestly the worst experience I’ve ever had and paid for. DONT WASTE YOUR MONEY OR TIME.
Stayed 1 night in Jul 2025

2/10 Terrible

Camellia

Travelled with family
Disliked: Amenities, property conditions & facilities
We checked out within an hour of checking in. It was actually unbearable. The property does not have air con except on the basement floor. The lobby, the hallways, and especially the rooms were hot and muggy, you can't even open the window fully to get some air flow. We complained to the front desk guy, he said he understood because he was sweating bullets and the employees don't have AC either! How can they treat their guests and employees like this?
Stayed 3 nights in Jul 2025

8/10 Good

Lamel

Liked: Cleanliness, amenities, property conditions & facilities
It was ok for a quick stay. nothing fancy.
Stayed 5 nights in Jul 2025