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Phoenix Pavilion Hot Spring Hotel

3.0 star property
3-star hotel near Beitou Thermal Valley

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Photo gallery for Phoenix Pavilion Hot Spring Hotel

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath) | Terrace/patio
Standard Quadruple Room, 2 Double Beds
Lobby
Exterior
Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath) | Deep soaking bathtub

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
1 Tianzhu Lane, Wenquan Road, Beitou District, Taipei, 112
  • Beitou Hot Springs Park
    ‪1 min walk‬
  • Beitou Thermal Valley
    ‪3 min walk‬
  • Shilin Night Market
    ‪10 min drive‬
  • Taipei (TSA-Songshan)
    ‪15 min drive‬

Room options

View all photos for Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath) | Bathroom

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room

Premium Quadruple Room

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 8
  • 1 Double Bed and 2 Double Futons OR 2 Double Beds and 1 Double Futon

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Taipei

Beitou stay.With a stay at this Beitou hotel, you'll be within half a mile (1 km) of Beitou Thermal Valley and 6 miles (10 km) of Shilin Night Market. Also within 9 miles (15 km) are Grand Hotel and National Palace Museum.

What's nearby

  • Beitou Hot Springs Park - 1 min walk - 0.0 km
  • Beitou Thermal Valley - 3 min walk - 0.3 km
  • Beitou Hot Spring Museum - 4 min walk - 0.4 km
  • Shilin Night Market - 10 min drive - 6.8 km
  • National Palace Museum - 13 min drive - 9.4 km

Getting around

  • Xinbeitou Station - 9 min walk
  • Wanhua Station - 15 min drive
  • Songshan Airport (TSA) - 36 min drive

Restaurants

  • ‪星巴克 - ‬9 min walk
  • ‪雍翠庭 - ‬12 min walk
  • ‪拾米TOGO - ‬10 min walk
  • ‪日勝生加賀屋國際溫泉飯店 - ‬5 min walk
  • ‪摩斯漢堡 - ‬9 min walk

About this property

Phoenix Pavilion Hot Spring Hotel

3-star hotel near Beitou Thermal Valley
There's a restaurant on site. WiFi is free in public spaces. A free area shuttle within 2 kilometers is available. Phoenix Pavilion Hot Spring Hotel also features tour/ticket assistance, coffee/tea in a common area, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Taipei hotel.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Phoenix Pavilion Hot Spring Hotel offers 25 air-conditioned accommodations with complimentary bottled water and slippers. Each accommodation is individually decorated. LED televisions come with digital channels.

Bathrooms include shower/tub combinations, spring water baths, and hair dryers. This Taipei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Chinese (Mandarin)

Similar properties

Public bath

SHAN-YUE hotspring hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.6 out of 5, Good, 789 reviews
The price is CA $84
CA $98 total
includes taxes & fees
Aug 29 - Aug 30
SHAN-YUE hotspring hotel

Property amenities

Family friendly

  • Free area shuttle

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Taiwanese breakfast available 8:00 AM to 10:00 AM for a fee: TWD 100 for adults and TWD 100 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Individual decor

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Taiwanese breakfast: approximately TWD 100 for adults and TWD 100 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel
Phoenix Pavilion Hot Spring Taipei
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring Hotel Hotel
Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel Hotel Taipei

Phoenix Pavilion Hot Spring Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 175 out of 720 reviews
Rating 8 - Good. 373 out of 720 reviews
Rating 6 - Okay. 142 out of 720 reviews
Rating 4 - Poor. 23 out of 720 reviews
Rating 2 - Terrible. 7 out of 720 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emil Dick-Yam

Travelled with family
Liked: Cleanliness, staff & service, amenities
We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryoji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly like a family
Stayed 3 nights in Feb 2025

10/10 Excellent

Chihkang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
Stayed 1 night in Jul 2024

10/10 Excellent

Eileen Lai Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

ying

Travelled with family
Need provide hook to hand towels in bathroom
Stayed 3 nights in May 2024

8/10 Good

Yen Fang, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is safe and walkable for dining and close to MRT train station....
Stayed 3 nights in Nov 2023

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced Stay

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Stayed 1 night in Nov 2023

10/10 Excellent

Chee Fai

Stayed 1 night in Apr 2023

10/10 Excellent

Genie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private hot spring n cozy room
Stayed 3 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Overall ok

There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Great but no lift

Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
Stayed 2 nights in Dec 2019

10/10 Excellent

Lan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old style but comfy enough to stay. Big and nice spring spa tub outside made my trip special.
Stayed 1 night in Nov 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot springs hotel

The hotel is up on a small hill among many other hot springs hotels. We have a room with a hot springs tub that white sulfur hot springs comes directly in. The people there were super nice. You call them when you get off the MRT station and they will send a car to pick you up. There is a bus stop by the hotel but is a small shuttle bus, don’t bring luggage onto the bus , there is no room for luggage. One can walk down to Beitou city centre about 10-15 minutes. Breakfast is included and it’s the Taiwanese style breakfast, no beacon nor sausages.
Stayed 5 nights in Nov 2019

10/10 Excellent

ShawnWong, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and unique. Very traditional Taiwanese feel stay. It feels like we are staying at our relative house than hotel. All staff take care of our families and friends like our relatives. I am truly impressed and touch by their effort and kindness. Will like to take this opportunity to thanks them and tell them I will definitely stay with them again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff is very helpful and nice. The breakfast is homemade style. However the dish is a little bit salty. If the hotel can provided more vegetables,it would be nice!
Stayed 2 nights in May 2019

6/10 Okay

Shu

Disliked: Amenities
Bathing with hot spring water everyday. Bed a bit flimsy. No elevator/lift and spiral stair a bit danger.
Stayed 2 nights in Apr 2019

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities

2 bedrooms suite with private outdoor bath

We traveled as a family with 2 teens and booked the family suite as it had 2 bedrooms. It met our expectations. The outdoor private bath was a lovely feature. There is also an indoor tub in the bathroom but sounds carry from the hotel’s bath next door. The living room is a tatami, it would have been nice to have options to comfortably sit together. Wifi was okay. Breakfast buffet is Taiwanese style and The hotel is uphill and difficult to find the first time. We used the free shuttle feature a few times which was a nice feature. Beitou is a really nice area and worth visiting.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019