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Hotel Hacienda Santana

3-star property
Carretera Tecate Ensenada, Tecate, BC 1-855-887-0424
5.0 out of 5
Exceptional!
See all 5 travelocity Reviews

"Love the Underground cave bar. It was a bit of a cold night couldn't find the heater. " More

By a verified traveller on Fri 18 Nov 2022

Points Of Interest

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Hotel Description

Family-friendly 3-star hotel with indoor pool

In historical district

You'll find Miguel Hidalgo Park and La Madre Monument within 3 miles (5 km) of this hotel. Presa Abelardo L. Rodriguez and Jamul Casino are also within 25 miles (40 km).

Family-friendly fun

This hotel features a bar/lounge, a poolside bar, and an indoor pool. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the gym and free perks like continental breakfast and free self parking.

Traditional Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $112* Per night/room 28 Apr. - 29 Apr.

Family Studio, 2 Queen Beds, Terrace, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Romantic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Hacienda Santana ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Hacienda Santana

Everyone (2) Family (2)
5 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

31 May 2023 by Hotel Hacienda Santana

Gracias por su estadia, esperamos verle pronto

5 out of 5
Love the Underground cave bar. It was a bit of a cold night couldn't find the heater.

Posted by , from Grand Terrace on 18 Nov. 2022

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5 out of 5
The hotel is very clean and well-kept both inside and out. Staff is very friendly and efficient. This was out first time in Tecate and found this hotel to be an excellent choice. We will definitely stay here again on our return trip!

Posted by , from NEWBERG on 21 Mar. 2022

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5 out of 5
Customer service was out of this world. From 1 star to 10 they get 11

Posted by , from Compton on 24 Nov. 2021

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5 out of 5
The hotel is very clean and I love how friendly the staff is.

Posted by , from California on 25 Oct. 2020

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Comment from Hotel Management

6 Nov. 2020 by Hotel Hacienda Santana

Agradecemos su preferencia y esperamos verle nuevamente.

About the Hotel Hacienda Santana

Location Carretera Tecate Ensenada, Tecate, BC 21460

Property Features

Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available. This 3-star Tecate hotel is smoke free.

  • 71 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Hacienda Santana offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes. Bathrooms include showers. This Tecate hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Pet Policy

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

  • No elevators
  • Children stay free
  • Service animals not allowed
  • Pets Allowed-Specific Rooms Only
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 6
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1600.00 per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Hacienda Santana Tecate
  • Hacienda Santana Tecate
  • Hacienda Santana
  • Hotel Hacienda Santana Hotel
  • Hotel Hacienda Santana Tecate
  • Hotel Hacienda Santana Hotel Tecate

You should know

  • The seasonal pool will open in April and close in October.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.