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Prince Smart Inn Ebisu

3.5 star property
3.5-star hotel near Shibuya Crossing

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Photo gallery for Prince Smart Inn Ebisu

Hallway
Cafe
Exterior
Lobby
In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3-11-25 Ebisuminami, Tokyo, Tokyo
  • Place, Yebisu Garden Place
    ‪9 min walk‬
  • Place, Cerulean Tower
    ‪4 min drive‬
  • Place, Shibuya Crossing
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room with Complimentary Light Breakfast - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking | Exterior detail

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed OR 2 Twin Beds

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About the area

Tokyo

Shibuya stay.Your stay at this Shibuya hotel places you within 3 miles (5 km) of Shibuya Crossing and Tokyo Tower. Yebisu Garden Place and Meguro River Cherry Blossoms Promenade are also within half a mile (1 km).

What's nearby

  • Ebisu Shrine - 5 min walk - 0.4 km
  • Meguro River - 6 min walk - 0.5 km
  • Yebisu Garden Place - 9 min walk - 0.8 km
  • Cerulean Tower - 4 min drive - 1.4 km
  • Shibuya Crossing - 4 min drive - 1.8 km

Getting around

  • Ebisu Station - 5 min walk
  • Naka-Meguro Station - 12 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪JANAI COFFEE - ‬1 min walk
  • ‪小割烹おはし ゑびすりびんぐ - ‬1 min walk
  • ‪酒場シナトラ - ‬1 min walk
  • ‪サカバ ゑびす堂 - ‬1 min walk
  • ‪海三昧 おさしみ家 - ‬1 min walk

About this property

Prince Smart Inn Ebisu

3.5-star hotel near Shibuya Crossing
There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. Prince Smart Inn Ebisu also features a vending machine, laundry facilities, and express check-in.

This 3.5-star Tokyo hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 7 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Coffee shop
Prince Smart Inn Ebisu offers 82 accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, toilets with an electronic bidet, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Free WiFi
  • Air conditioning
  • Laundry
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Luggage storage is available before check-in only on a first-come, first served basis. Guests using luggage storage must register at self check-in kiosk.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Prince Smart Inn Ebisu Hotel
Prince Smart Inn Ebisu Tokyo
Prince Smart Inn Ebisu Hotel Tokyo

Prince Smart Inn Ebisu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 376 reviews
Rating 8 - Good. 110 out of 376 reviews
Rating 6 - Okay. 39 out of 376 reviews
Rating 4 - Poor. 18 out of 376 reviews
Rating 2 - Terrible. 10 out of 376 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LeeanneSmith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central yet quiet location. Had all that we needed for pleasant stay. The light breakfast was great as we started our days of sightseeing!
Stayed 5 nights in Aug 2025

8/10 Good

Makeda, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a no frills property relatively close to Ebisu train station. There is also shopping amd restaurants nearby. Using the GO taxi app was a bit unreliable as the GPS did not direct drivers to the front of the hotel. The included breakfast was simple but tasty.
Stayed 3 nights in Jul 2025

8/10 Good

maiyaesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and wifi being included was a nice touch
Stayed 7 nights in Jul 2025

8/10 Good

Tri Thanh

Stayed 4 nights in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small! Bed v comfortable. Little choice for breakfast. Nice area.
Stayed 4 nights in Jul 2025

6/10 Okay

Michael

Business traveller
Disliked: Staff & service
Nothing special, rooms are very small. Expensive for what you get
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Overall, a great place to stay in Ebisu for tourists: convenient location with restaurants, convenience stores and Yamanote train station nearby; clean room; and basic but tasty continental breakfast. A bit pricey, but the location is worth it.
Stayed 5 nights in Jun 2025

10/10 Excellent

Saira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

6/10 Okay

Lindsay

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Cheap parking
Stayed 1 night in Jun 2025

4/10 Poor

Kacie

Disliked: Cleanliness
The main reasons for the poor review were because the walls looked dirty and scratched up in our room and the breakfast wasn’t very good compared to 7/11 snacks. Loved the location and view from our room but this hotel is in poorer condition than the other places we payed a little more to stay at in Tokyo which I suppose makes sense. It would make a big difference if they kept up on maintenance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the best time in Ebisu. The hotel was an excellent location, clean, comfortable and the staff was beyond kind. I’d happily go back!
Stayed 10 nights in May 2025

10/10 Excellent

S

Stayed 4 nights in Jun 2025

10/10 Excellent

seonmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast was good
Stayed 4 nights in May 2025

8/10 Good

Bernice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love that it was right next to the train station
Stayed 4 nights in May 2025

10/10 Excellent

Pablo Quijada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, room was great as well, 10/10 in my opinión, near lots of food options and it’s close to a train station that takes you wherever you want to go in tokyo 👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Ricardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Review from a family with 5yo - room with two bedroom still very small. So even open the luggage was a challenge. The room amenities in overall they are fine, so you can get some rest - good beds, good AC and good bath. Again the only "issue" here is the size of the whole room. Other than that, the property and location is ideal. Metro is close and several restaurants around
Stayed 2 nights in Apr 2025

6/10 Okay

Sandy, hillsborough

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite small for the price and location wasnt as good or as close to the train station as ai thought
Stayed 2 nights in Apr 2025

10/10 Excellent

Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Xander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Haylen

Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Stayed 1 night in Mar 2025

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here. Awesome location in Ebisu. Modern facilities. Comfortable beds.
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan, Burnaby

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled all over Japan and stayed at a variety of spots including hostels, inns, hotels, ryokans and resorts. Unfortunately, this is, by far, the worst hotel we've experienced in Japan, to-date. The first issue is the lack of service. Prince likely takes its "Smart" name by leaning into technology...and angle that's become outdated as many of its features are now available in other hotels of all price ranges. They only offer auto-check-in/out kiosks. The hotel floors we had access to (B1 for laundry, 2F for vending machine, and 4F for our floor) all consistently smelled like deep-fry. The rooms were so dusty that it triggered a serious allergic reaction on several nights. The hotel included breakfast, but we visited at different hours thru out our stay and witnessed items being "sold out" only to be re-added shortly after. Above all, the two worst aspects of the Prince are their unwillingness to store luggage, and their taxi hailing service. Taxis must be booked via a QR code on their lobby smart TV screen w/ a min 3hr advance booking time. If you're urgently in need of a taxi like we were, don't count on their staff helping - they're reluctant to engage in ANY form of interaction with customers. Rooms are extremely small, so if you still plan to stay here, it's going to be for the location, and truthfully, nothing else. Will not be returning/recommending this spot to anyone.
Stayed 8 nights in Mar 2025