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The Robert Towns

4.0 star property
Family-friendly 4-star hotel near The Strand Beach

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Photo gallery for The Robert Towns

Outdoor pool, sun loungers
1 Bedroom Apartment (No Pets) | Living area
Exterior
Pet Friendly Room
BBQ/picnic area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
261 Stanley Street, Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area

1 Bedroom Apartment (No Pets)

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets)

Twin Room (No Pets)

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (No Pets)

Family Room (No Pets)

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Pet Friendly Room

Pet Friendly Room

Pet Friendly Room

7.2 out of 10
Good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

8.0 out of 10
Very good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Townsville

Seaside stay .You'll find Castle Hill and The Strand Beach within a 15-minute walk of this Townsville hotel. Queens Gardens and Museum of Tropical Queensland are also within 2 miles (3 km).

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queens Gardens - 8 min walk - 0.7 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km
  • Magnetic Island Ferry Terminal - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪A Touch of Salt - ‬9 min walk
  • ‪Pedlar Project - ‬9 min walk
  • ‪Cafe Spuntino - ‬3 min walk
  • ‪City Lane - ‬7 min walk
  • ‪City Life Cafe - ‬7 min walk

About this property

The Robert Towns

Family-friendly 4-star hotel near The Strand Beach
The Robert Towns offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the family-friendly The Robert Towns. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Townsville hotel.

  • 47 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
The Robert Towns offers 47 air-conditioned accommodations with safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Similar properties

Executive Studio Suite, 1 King Bed
Madison Plaza Townsville
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
3.6 out of 5, Good, 1,002 reviews
The price is CA $93
CA $103 total
includes taxes & fees
Mar 10 - Mar 11
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: AUD 1 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 224 out of 809 reviews
Rating 8 - Good. 299 out of 809 reviews
Rating 6 - Okay. 155 out of 809 reviews
Rating 4 - Poor. 73 out of 809 reviews
Rating 2 - Terrible. 58 out of 809 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Helena

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, spacious room. Very pleasant check-in process.
Stayed 1 night in Nov 2025

6/10 Okay

John

Stayed 1 night in Nov 2025

10/10 Excellent

Kyaw

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location, clean, dog friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kristy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
easy walking distance to shops NOT ENOUGH PARKING SPACES
Stayed 4 nights in Oct 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really clean and reasonable condition given age of property. Pool and bbq area is great. Parking was a bit difficult when all rooms booked. Staff were friendly especially Bree the cleaner.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2025

8/10 Good

Thaiday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While there the pool was closed for a short period due to 'guest vandalism'. The receptionist at the time was very accommodating as I'd planned to return in the not too distant future. No issue with rebooking !!
Stayed 4 nights in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Room very clean with comfy bed and great shower so many positives, but my room was nothing like on the website. Very old. The QR scan on the mirror with motel details and breakfast orders didn’t work as I was wanting breakfast which had been advertised as available but unfortunately wasn’t. Very limited parking available. Overall for my brief stay it was good value for money very clean good shower an an aircon that works
Stayed 2 nights in Sep 2025

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities
Close to both Flinders Street and walkable to The Strand. Staff were very friendly and helpful when needed things done. Room was spacious but is looking a bit run down.
Stayed 4 nights in Sep 2025

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we required, a clean room, a swimming pool to cool down, good location and easy walking distance to transport.
Stayed 3 nights in Sep 2025

6/10 Okay

peter and Jill

Travelled with partner
Liked: Staff & service
Rooms in great need of attention. Very basic.
Stayed 1 night in Sep 2025

8/10 Good

Neecia

Travelled with family
Liked: Cleanliness, staff & service
The room was okay for the price point, the pool is lovely and has a great view. Don't forget they are un-manned after 6pm. Reception held onto our bags while we walked around Townville. All staff I meet including the room cleaner, maintenance gentlemen and reception staff were lovley.
Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Stayed 3 nights in Sep 2025

10/10 Excellent

Cam

Stayed 1 night in Sep 2025

6/10 Okay

Gerd

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
very clean but tired needs upgrading in metal surfaces [surface rust in shower ,fridge microwave bathroom door water damaged hooks broken]
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was soooo comfortable and staff were really nice
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan

Stayed 2 nights in Sep 2025

8/10 Good

Janelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff were awesome
Stayed 2 nights in Aug 2025