4.5 out of 5

"Everyone was very helpful, and the staff was very friendly too. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

4.5-star luxury hotel near Times Square

Heart of New York

At this Midtown hotel, you'll be well placed to visit Broadway and Times Square, both steps away. 5th Avenue and Broadway Theatre are also within half a mile (1 km).

Multiple dining options

This luxury hotel features 2 restaurants, a bar/lounge, and a 24-hour health club. Traveling on business? Take advantage of the 48 conference rooms, business center, and valet parking. WiFi in public areas is free.

Sofa beds, WiFi

Featuring conveniences like sofa beds and coffee/tea makers, the 1966 guestrooms also offer WiFi and Smart TVs with cable channels. Other amenities include wired Internet, Netflix, and premium bedding.

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$314 per night

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, Multiple Beds, View (Times Square)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

New York Marriott Marquis ratings based on 277 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for New York Marriott Marquis

Everyone (124) Business (1) Family (10) Other (1)
1 out of 5
The room which we reserved had a sofa bed which should have been replaced years ago. The upholstery was badly worn and a chair in the room was badly stained. The springs on the mattress pad poked in to your body and prevented a decent night's sleep. At 11 pm, we had to call the desk and request a different mattress; however, they said they didn't have one but would send up a duvet, extra blanket and sheet to soften the mattress. It made some difference but not enough. There is no excuse for a hotel of this caliber and cost to have this kind of furniture in the room. At 11 pm and after we had unpacked, we did nit want to have to change rooms, nor did they offer to change us. They also did not offer any type of discount or other amenity to make up for this disaster. VERY disappointed in the Marriott Marquis. NEVER reserve a room with a sofa bed. In addition, the room was to sleep four people. It could NEVER sleep four since the sofa bed was a twin.

Posted by on 21 May 2019

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4 out of 5

Posted by on 21 May 2019

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5 out of 5
Concierge support was outstanding! Pricing was exactly as promised and reasonable for that location. Security officers on first floor could have been more helpful.

Posted by on 13 May 2019

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5 out of 5
I have stayed here before because I love being in Times Square. The public areas as well as the rooms are extremely clean and well cared for. All the staff was very polite and helpful. The elevator system works great. No long waits as before.Highly reccommed

Posted by , from Clear Spring, Md on 13 May 2019

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4 out of 5
It is in a great position in New York's Time Square. There is a resort fee, but it includes tremendous value.

Posted by on 8 May 2019

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4 out of 5

Posted by on 7 May 2019

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5 out of 5
The property was fine. I have stayed there On other occasions

Posted by on 5 May 2019

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5 out of 5

Posted by on 29 Apr. 2019

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5 out of 5
Location was excellent right in time square and close to food and shopping

Posted by on 28 Apr. 2019

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4 out of 5
Location, Location, Location! In the middle of everything! Beginning to show a little wear...

Posted by on 17 Apr. 2019

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About the New York Marriott Marquis

Location 1535 Broadway, New York, NY 10036

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 124755 square feet (11590 square meters) and includes a conference center. A 24-hour health club, a terrace, and multilingual staff are also featured at the luxury New York Marriott Marquis. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 1966 guestrooms or units
  • 49 levels
  • 2 dining venues
  • 124755 sq ft of conference space
  • 11590 sq m of conference space
  • Built in 1985
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (12.6 km / 7.9 mi)
  • Train station: New York W 32nd St. Station (1.4 km / 0.8 mi)
  • Metro station: 49th St. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

New York Marriott Marquis offers 1966 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The View Restaurant - This fine-dining restaurant specializes in American cuisine and serves dinner only. Reservations are required.

Broadway Lounge & Terrace - This bar specializes in American cuisine and serves dinner only. Open daily.

Crossroads Kitchen & Bar - This buffet restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Broadway Lounge - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Reception hours are 6 AM - 7 PM Monday-Friday and 8 AM - 5 PM on Saturday and Sunday. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property’s mandatory USD 25 destination fee includes restaurant credit, high-speed Internet access, and 1 tour ticket. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 36.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 90.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.