2/10 Terrible
bria
Travelled with partner
Jan 23, 2026
I was fully prepared to stay in a great location in NYC for a good price with lots of charm. BUT... First of all the hotel lobby was filled with what looked like random people trying to stay warm, spread out all over the seating areas. Weren't even sure they were customers. Also, when given my first room the floor was wet. Got my socks wet after a long day of travel, no fun. The second room had a broken heater (NYC IN JANUARY). So, what I got were two room options presented to me that were totally unacceptable. Such poor setup and conditions that I refused to stay and walked across the street to book another hotel. To put it in plain words, they give you two towels. Wash cloths and hand towels are "upon request". Until updates are made, this hotel could be classified as a hostel. It certainly isn't acceptable for what else is in the area for the same price. The staff was amazing and sympathetic. I have to assume I am not the only one complaining. They all know this as I am sure they deal with it on a daily basis.
bria
Stayed 3 nights in Jan 2026





































