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"The property was clean but there were a few items that needed repair. (the tub stopper in my room and the toilet paper holder was falling off). The ot
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A stay at this Midtown hotel places you steps from Carnegie Hall and a 5-minute walk from Broadway Theatre. Central Park and Columbus Circle are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A coffee shop, limo/town car service, and a snack bar/deli are also on offer.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 761 guestrooms also offer free WiFi and LCD TVs with digital channels. Other amenities include iPod docks, coffee/tea makers, and hair dryers.
from C$112
Standard Room (Room/Bed type assigned at check-in)
Park Central Hotel New York ratings based on 45 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Park Central Hotel New York
Everyone (26)Couples (5)Family (13)
4 out of 5
The property was clean but there were a few items that needed repair. (the tub stopper in my room and the toilet paper holder was falling off). The other room I reserved had a very small bathroom, but was otherwise clean and sufficient.
Posted by Cindy, from Tucson, AZ on 2 Dec. 2020
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4 out of 5
Posted by a verified traveller on 29 Feb. 2020
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Comment from Hotel Management
29 Feb. 2020
by Michy
Thank you for your POSITIVE Feedback :)
5 out of 5
It was quiet and very clean. Everyone on staff were courteous and helpful
Posted by a verified traveller on 18 Feb. 2020
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Comment from Hotel Management
18 Feb. 2020
by q
Thank you so much!
2 out of 5
Wonderful location for arts in Midtown. But the hotel is wrapped in reconstruction and the window I got (due to ordering it through Travelocity) opened onto inside view, covered over by cloth and with reconstruction garbage outside the window. The workmen were talking and pounding outside my window by early morning. The hotel had long lines of check-ins every time I passed the lobby; there were only a few seats for anyone to rest on in the lobby; the whole floor had no working ice machine; there were no beverage/coffee machines and no refrig in the room and nothing in the lobby available to welcome guests. I found some drinking water in the gym. Prices, of course, are NY-high on everything (i.e., 9.50 for two small bottles of water). The gym is decent; the rooms clean and well appointed. Not bad if it were not so irritating to stay there. The worst is the $38 a night for who-knows-what tax not mention with any clarity on Travelocity's web site. I wonder who gets that $150 and for what.
Posted by Charles on 3 Feb. 2020
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Comment from Hotel Management
4 Feb. 2020
by Q
Thank you for your feedback.
3 out of 5
The hotel was generally clean and pleasant. The woman who checked me in was polite and courteous, but my rooms keys didn’t work, so I couldn’t even operate the elevator. When I went back to get new keys, there were two people at the desk, one of whom was lost in their phone. After waiting about a minute, I spoke up to get their attention. My keys were easily fixed, and I made it up to my room. Later I discovered that my smoke detector was covered by plastic. Apparently a previous guest had attempted to cover it so they could smoke. I alerted the staff and they said they would send someone up. However, communication got garbled, and they sent someone to bring me a shower cap. I explained the issue, he was very apologetic, and removed the plastic. He also said he would alert his management since they had missed it, and apologized again. I don’t know what I expected to happen from there, but there was nothing. No further communication, apology, offer of discount, or anything. That was a huge safety issue and if I didn’t notice it, I have no idea how much longer it would have stayed that way. So, it just gets and “ok” from me.
Posted by a verified traveller on 1 Feb. 2020
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Comment from Hotel Management
18 Feb. 2020
by q
We apologize for any challenges during your stay.
4 out of 5
The location of the property is excellent. You can't get much better. The property is a little dated and doesn't offer many amenities. Elevators are in desperate need of fixing. A certain times I had to wait 3 - 5 mins to use them. The little food store at the lobby was great.
Posted by a verified traveller on 2 Jan. 2020
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Comment from Hotel Management
6 Jan. 2020
by q
Thank you for taking the time to share your review
3 out of 5
It was clean, but no refrigerator and coffee maker in the room. The air conditioner was not working properly, and we were 4 peoples in the room and we got 3 towels only. I asked for a shower cup and they brought me soup. In general was ok, but I will not stay again.
Posted by a verified traveller on 31 Dec. 2019
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Comment from Hotel Management
2 Jan. 2020
by q
Thank you for your feedback.
5 out of 5
We loved the location and the hospitality. The night manager Allen took care of a situation the first day I arrived. I need to give him a shout for giving me 5 star service room # 1802.
Was not happy with the construction but that beyond your control. Elevators was a bit difficult waiting in line.
Posted by a verified traveller on 26 Dec. 2019
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Comment from Hotel Management
27 Dec. 2019
by q
Thank you for your feedback. We will certainly acknowledge our night Manager for his dedication to resolving your challenge.
5 out of 5
I went up to a receptionist to ask for information to get transportation to the airport and she said that after 10 pm we had to get That on or own. The next morning though we were greeted on or way out by a Hispanic gentlemen
Posted by a verified traveller on 2 Dec. 2019
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Comment from Hotel Management
3 Dec. 2019
by Q
Thank you for sharing your experience of our hotel. Happy holidays!
4 out of 5
Loved the hotel and the room. Nice to have a mini fridge but would have liked a way to boil water for tea in the morning. Bar would not let us take food we ordered back to our room. Said they didnt have any carry out containers and we couldnt take the plates to our room either. Really? Most hotels have this courtesy.
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Park Central Hotel New York. This 4-star New York hotel is smoke free.
761 guestrooms or units
18 levels
Built in 1927
Dining venue
Bar or lounge
Coffee shop
Deli
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Snack bar/deli
Laundry facilities
Refrigerator (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: LaGuardia Airport (LGA) (15.9 km / 9.9 mi)
Train station: New York W 32nd St. Station (2.2 km / 1.3 mi)
Metro station: 7 Av. Station (E 53rd St.) (0.2 km / 0.1 mi)
Property shuttles: Airport shuttle
Room Amenities
Park Central Hotel New York offers 761 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Pillowtop beds
IPod dock
HD television
Digital channels
Premium channels
Movies for purchase
Refrigerator available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 1:00 PM and on weekends from 7:30 AM to 1:00 PM.
Park Lounge - Onsite bar.
Central Market - This café specializes in local cuisine and serves breakfast, lunch, and light fare. Open daily.
Red Eye Grill - This restaurant serves brunch, lunch, and dinner.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 75.0 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
This property's offsite parking is located at 184 West 54th Street, New York, NY.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50.00 per night
Resort fee: USD 28.68 per accommodation, per night
The resort fee includes:
Fitness center access
Business center/computer access
Internet access
Phone calls
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
Nearby parking fee: USD 66.00 per day (400 ft away)
Rollaway bed fee: USD 75.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Park Central New York
Park Central New York Hotel
Park Central Hotel
Park Central New York
Park Central
Park Central New York New York
Park Central Hotel New York Hotel
Park Central Hotel New York New York
Park Central Hotel New York Hotel New York
You should know
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
