For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"I went to NYC for a couple days with my kids and we loved this hotel. It’s literally right next to time square. I really recommend this hotel it looks
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At this Midtown hotel, you'll be well placed to visit Broadway Theatre and Ed Sullivan Theater, both steps away. Gershwin Theater and Times Square are also within half a mile (1 km).
Business services
A 24-hour fitness center, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.
Free WiFi, comfy beds
The 685 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.
The Manhattan at Times Square Hotel ratings based on 270 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for The Manhattan at Times Square Hotel
Everyone (112)Couples (9)Family (32)
1 out of 5
Posted by a verified traveller on 1 Oct. 2019
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4 out of 5
The property was clean and smellwd cleab. Great location.
Posted by a verified traveller on 26 Aug. 2019
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2 out of 5
The location of the property was ideal for the Theater District, Times Square and Central Park however the condition of the property was disappointing at best. Hallways and rooms were old and unclean. Rooms were very old and faded and in desperate need of an overall redo. Our bathroom faucet leaked and the knobs would not turn to shut it off. The TV was unhooked from the Dish network and reception was spotty at best.
Posted by a verified traveller on 4 Nov. 2019
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3 out of 5
Posted by a verified traveller on 3 Nov. 2019
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3 out of 5
Location was perfect for Times Square and Broadway shows. Daily resort fee was high for amenities. A/C was perfect. Hallways were dark and dingy. Bathroom needed wall repairs and not super clean. Bedding and towels were clean and fresh. Mattress needed replacing. Overall, okay, but not superior.
Posted by a verified traveller on 23 Oct. 2019
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3 out of 5
liked: concierge; didn't like: when I went down to get a room key that worked, the desk staff made the process a burden--not an opportunity to apologize, "let me know how this works," etc.
Posted by a verified traveller on 8 Oct. 2019
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3 out of 5
Location was convenient. Bell man Hector went out of his way to help. Bed was comfortable. Room 1941 was not as clean as I would have liked.
Posted by Donna, from AZ on 6 Oct. 2019
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4 out of 5
Cleaner .. updated rooms.. and not charge a fee for stuff u never used .. WiFi. The workout room .
Posted by a verified traveller on 6 Oct. 2019
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2 out of 5
When you initially walk into the lobby you think it's going to be a nice place. It's bright, sparkly, new, and clean so you have a pretty good feeling. You know you're 100% wrong once you step off the elevator and see the hallway. It's dark, dingy, and dirty. The walls are all scuffed up and yellowed and the carpet is pretty gross. It gets even worse when you get into your room. The wall above the head of the bed was filthy, the carpet was stained, had small holes in it, and was disgusting around the edges and especially in the corners. The curtains were stained with a dark reddish brown substance and the tables next to the bed were gross. The shower didn't drain so you had to shower quick or stand in your own filth - I had a feeling of not really being clean after showering. Our air conditioner didn't go below 72 degrees and the room felt hot and humid because the system is so old it couldn't keep up with the NYC heat. The standard rooms look nothing like they do on the website - so don't be fooled! The staff was friendly and helpful and the location was great but we will never stay there again.
Posted by Julie on 3 Oct. 2019
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4 out of 5
The check in process was smooth and easy. The rooms are as expected for NYC. Could use a little updating of furniture in room but over was in good condition. Phone did not work in room. Was a little shocked by additional $40 a night i had to pay upon check in. Was completely unaware of this additional fee. The location was good for subway and most things in time square area.
There's a coffee shop/café on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Manhattan at Times Square Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.
685 guestrooms or units
22 levels
Coffee shop
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Refrigerator (on request)
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: New York, NY (LGA-LaGuardia) (15.7 km / 9.8 mi)
Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
The Manhattan at Times Square Hotel offers 685 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Pillowtop beds
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator available
Microwave available
Coffee maker
Luxury bedding
Bathtub or shower
Housekeeping (daily)
Weekday newspapers (free)
International calls (free)
Long distance calls (free)
Local calls (free)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 1 PM.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 30 per stay.
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per night
Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
Fitness center access
Business center/computer access
Internet access
Phone calls
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 6 and USD 15 per person (approximately)
Self parking fee: USD 65 per day
Refrigerator fee: USD 25 per stay
In-room microwave fee: USD 25 per stay
Rollaway bed fee: USD 30 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Manhattan Hotel
Manhattan Times Square
Manhattan Times Square Hotel
The Manhattan At Times Square
The Manhattan at Times Square Hotel Hotel
The Manhattan at Times Square Hotel New York
The Manhattan at Times Square Hotel Hotel New York
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
