6/10 Okay
Joyce
Travelled with family
Aug 24, 2025
Below standard experience.
Arrived after an event that lasted until 7:30pm. Went to get bath ready for kid. Nothing but brown water for 8-10 minutes of running bath water and emptying it. Have him a bath after many unnecessary gallons of water wasted. Then I went to shower. Nope, no shampoo. And of course, now how can I call once I am sopping wet and in the shower? Then, we go to leave “early” at 8am. Haven’t even been in the hotel but 13 hours before we leave and the vouchers for coffee and breakfast aren’t going to be used because the coffee shop they collaborated with across the street had a lock that they needed to fix or force open on their front door so they didn’t open til after we had to leave. Sometime after 8:40am. Felt a little bit like a tactic they had to not have to honor 100 hotel guests bc it ended up not being a financially sound decision. So Starbucks it is and $20 more dollars out the window. Soundproofed? Not on the 8th floor or below that. At least the bed was reasonable and the room was clean….but of note, no bottle of water provided and no room amenities like a shower cap for a rainfall shower or a towel for wiping off makeup. It was below the standard for which a place can charge as much as they do. Stay at Made NYC for a more quality experience of the things the hotel markets as provided
Joyce
Stayed 1 night in Aug 2025






























