4.7 out of 5

"Overall a great stay. Awesome location and the room was comfortable and clean. The hotel staff couldn’t have been more helpful from the minute we arri ... " More

By a verified traveller on Sat 31 Mar 2018

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Hotel Description

4-star hotel near 5th Avenue

In shopping district

At this Union Square hotel, you'll be well placed to visit 5th Avenue and Union Square Park, both within a 5-minute walk. New York University and Washington Square Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, limo/town car service, and express check-in are also offered.

Free Internet, iPod docks

Boasting comforts like premium bedding and down comforters, the 178 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. IPod docks, minibars, and room service are also available.

Room, 1 King Bed, Courtyard View, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$227 per night

Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft, 1 King Bed (Alcove)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Union Square New York ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Union Square New York

Everyone (9) Couples (1) Business (1)
5 out of 5
I loved the location as I was taking a class across the street...wish it wasn’t so pricey, though!!!

Posted by on 2 Jun. 2019

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5 out of 5
Property was ideally located and actually quiet on 4th avenue. Would highly recommend

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by GMDavidMcManus

Thank you for your recommendations. We appreciate the feedback and hope to welcome you back soon.

5 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by GMDavidMcManus

Thank you for your feedback. We appreciate it.

5 out of 5
The hotel is amazing. Front desk staff was extremely helpful and friendly. I would definitely book there again when I visit New York. I enjoyed my brief stay very much.

Posted by on 11 Dec. 2018

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Comment from Hotel Management

12 Dec. 2018 by GMDavidMcManus

Thank you for telling us about your recent stay. We appreciate the feedback and look forward to welcoming you back soon.

4 out of 5

Spring break w 2 kids.

Overall a great stay. Awesome location and the room was comfortable and clean. The hotel staff couldn’t have been more helpful from the minute we arrived to checkout. Everybody at the front desk was always available to answer a question or give a suggestion.

Posted by on 31 Mar. 2018

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Comment from Hotel Management

1 Apr. 2018 by Alejandro Pagan (Front Office Supervisor)

Good Morning, Thank you for providing feedback of your stay. We hope to welcome you again in the near future. Thank you for choosing the Hyatt Union Square.

4 out of 5

Perfect location where we wanted to be.

Pros: The style was awesome very up to date Rustic & The employees were very polite.
Cons: The menu.
Location: Stores and restaurant were within walking distance and even if you didn't want to walk cabs were all around.
We Arrived a little early and it was little wait but, the Agents we very helpful in making you feel comfortable. The room was a little small since we booked for studio King but it was really nice. Every was really nice. I would recommend that the restaurant change their lunch & dinner menu to more familiar foods. It seemed kinda limited. Although breakfast was very good. I would diffenantly return again. In fact my husband and I are planning to come back in the summer.

Posted by , from Lancaster County on 1 Jan. 2018

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Comment from Hotel Management

5 Jan. 2018 by Katty Garces Front Office Supervisor

Dear Valued Guest, Thank you for providing us with your feedback on your most recent stay. I am very pleased to know that you have enjoyed your stay with us. Please feel free to reach out to us directly if you wish to book a future stay with us. Katty Garces Front Office Supervisor

4 out of 5

Nice hotel conveniently located

The room was cery clean, well-decorated, and the bed was amazingly comfortable. Try to get a room with the courtyard view because it will be super quiet and you won’t hear the ambulance sirens on 4th Avenue and 13th Street heading to/from Mount Sinai Hospital in front of the hotel. There is a bicyclist lane right in front of the hotel’s entrance so be extra careful crossing it after exiting your taxi or Uber.

Posted by , from Washington, DC on 18 Dec. 2017

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Comment from Hotel Management

19 Dec. 2017 by GMDavidMcManus

Hello- Thank you for your review. We appreciate the feedback. We look hope you will choose us again in the future. Regards, David McManus General Manager

5 out of 5

Nice, modern hotel

Pros: staff was friendly, prices reasonable.
Cons: n/a
One night stay. Quiet hotel, which is nice given its location in Union Square. Everyone was super friendly and we were able to get early check in.

Posted by on 3 Mar. 2017

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Comment from Hotel Management

5 Mar. 2017 by Katty Garces - Front Office Supervisor

Dear Valued Guest , Thank you so much for taking the time to provide your feedback on your most recent stay. We're glad to hear you enjoyed your stay, and we hope to welcome you back soon! Kind Regards, Katty Garces Front Office Supervisor

5 out of 5

Great for location and Cost

Pros: Location
Cons: Bring those lights closer to the hotel so they point up the building rather than into the rooms.
Location: Joe's Pizza is two blocks away if you are looking for that quintessential NY slice. I highly recommend just the "traditional" (cheese).
I have stayed in nicer hotels further downtown in Soho and Tribeca, but this was great and close to work. The staff was unbelievably helpful, the room was clean and nice. My only complaint is the building exterior is lit by some spot lights from across the street and those can be a bit blinding at night.

Posted by on 21 Aug. 2015

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5 out of 5

Great location by Union Square,

Staff very helpful and friendly, close to restaurants, off- Broadway theatre and shopping

Posted by , from NJ shore on 30 Jul. 2015

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About the Hyatt Union Square New York

Location 134 Fourth Avenue, New York, NY 10003

Property Features

Hyatt Union Square New York offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Union Square New York. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 178 guestrooms or units
  • 11 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.6 km / 8.5 mi)
  • Train station: New York 14th St. Station (0.8 km / 0.5 mi)
  • Metro station: 14 St - Union Sq. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Union Square New York offers 178 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.

Bowery Road - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Library Distilled Spirits - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.22 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 30.00 per person (approximately)
  • Self parking fee: USD 68 per night
  • Valet parking fee: USD 68 per night
  • Nearby parking fee: USD 68 per night
  • Pet fee: USD 150 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.