2/10 â Terrible
melissa
Voyage de couple
23 juill. 2025
This property is a CATFISH. It looks nothing like the pictures and Iâm not sure where the 5 star reviews came from. There are shady people hanging around the parking lot and dark hallway by the soda machine. They will also charge you a $100 deposit???? We had a trail of ants in the bathroom, entering and exiting a hole on the floor. We were moved to another room and the door lock didnât even have power. We were then moved to ANOTHER room and there was a smell and there were dead bugs in the bathroom by the toilet. They looked like dead bed bugs. (I have pictures of everything) I immediately booked another hotel a block away, Hotel Hampton Inn and Suites ( with a $20 deposit), and we told the front desk we were checking out. She said she would put a note in for the manager for a âdiscount.â She didnât even offer a refund. We never even sat in our room. As of right now they have not refunded my stay or my deposit. Iâm out over $200.00 for a room that I couldnât stay in. Hopefully the nice people at Travelocity can get me a refund. Also the Hampton was amazing! They did say alot of people leave La Quinta and check in with them. One guy said another customer left after he woke up with a live rat on his chest. The Hampton was only around $25 more and the room was immaculate. I really hope this helps someone. I was fooled by the 5 star reviews.
melissa
Séjour de 1 nuit en juillet 2025