Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Holiday Inn Express & Suites Tuscaloosa East - Cottondale by IHG also features an outdoor pool and an elevator. Self parking is free.
Room had black mold, key cards had to be reset daily which was very inconvenient, toilet clearly had urine on the back side (not cleaned properly) and the room had low ventilation. The general condition of the rooms was not good.
The lady that helped us to purchase shades for our windows was so awesome! She answered all of our questions and was very helpful! Im sorry I can't remember her name.
Everything was great except when we checked out on Saturday & Sunday there were no luggage racks. I noticed when we checked in on Friday, there were only two for the whole building. Several of us staying there had to make several trips carrying everything. We have been staying here for the last 4 1/2 years while our daughter attended Bama. You need more luggage racks, especially during the busy back to school & all school year.
This was absolutely the quietest hotel I've ever stayed in. It was very busy, but you couldn't hear doors close, anyone talking, any traffic, any bathroom sounds or anyone's television! We are extremely impressed. Furthermore, the breakfast offerings included fruit, yogurt, and the best hot cinnamon rolls ever!
Breakfast was amazing. Coffee machine with fresh ground coffee. Pancake machine that automatically makes the pancakes. Rooms were clean and the staff is extremely friendly.