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Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star property
Av Las Americas 241, Boca del Río, VER 1-855-887-0424
4.5 out of 5
Wonderful!
See all 4 travelocity Reviews

"The staff is excellent. The breakfast buffet is exceptional " More

By a verified traveller on Thu 09 Nov 2023

Points Of Interest

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Hotel Description

4-star family-friendly hotel near Plaza Las Americas Shopping Mall, connected to a shopping center

Seaside stay

Within a 10-minute walk of this De Las Americas hotel, you'll find Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Also, Andamar Lifestyle Center is within half a mile (1 km) and Mocambo Beach is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Families will appreciate the playground, onsite laundry facilities, and babysitting. Enjoy the sauna and perks like free valet parking and free WiFi.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $104* Per night/room 28 Apr. - 29 Apr.

Junior Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Castelo)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada Plaza by Wyndham Veracruz Boca del Rio ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Veracruz Boca del Rio

Everyone (4)
5 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

14 Dec. 2023 by Alfonso Frías G. Gerencia de Operaciones

stimado Huesped.Antes de todo agradecemops nos haya escogido como su hotel destino en Veracruz.asi como valoramos mucho el tiempo que empleo en darnos sus comentarios,los cuales para nosotros son de vital importancia para continuar con nuestro servicio de Calidad Total.Quedo a sus ordenesAlfonso Frías GarcíaOperations Manager

4 out of 5
The staff is excellent. The breakfast buffet is exceptional

Posted by , from Coppell on 9 Nov. 2023

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Comment from Hotel Management

25 Nov. 2023 by Alfonso Frías G. Gerencia de Operaciones

Estimado Huésped.Antes de todo agradecemos que haya escogido a Ramada Plaza Veracruz como su hotel de destino,asimismo agradecemos y valoramos el tiempo que utilizo en dejar una reseña de su estancia.Para nosotros ha sido un placer el haberle recibidodeseamos verle pronto en CASAAlfonso Frias Gerencia de Operaciones

4 out of 5

Posted by on 15 Jan. 2023

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5 out of 5
Good service and clean

Posted by on 13 Dec. 2021

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Comment from Hotel Management

13 Dec. 2021 by Jorge R. Vázquez Gerente de División Cuartos

Estimado Sr. Humberto, Gracias por la calificación que nos ha otorgado, es un aliciente para todo el personal, esperemos pronto tenerle de vuelta en esta su casa Ramada Plaza Veracruz Boca del Río. Saludos Cordiales,

About the Ramada Plaza by Wyndham Veracruz Boca del Rio

Location Av Las Americas 241, Boca del Río, VER 94299

Property Features

Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. The property offers extended parking privileges. This 4-star Boca del Río hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 2917 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castelo Boca del Rio
  • Castelo Hotel Boca Rio Veracruz
  • Castelo Hotel Boca del Rio
  • Hotel Castelo
  • Castelo Hotel Veracruz/Boca Del Rio, Mexico
  • Castelo Boca Rio Veracruz
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.