Based on 428 reviews TripAdvisor Traveller Rating 4.5 out of 5

Enter dates to see availability

Hotel Description

Enjoy free breakfast at this 3.5-star Vernon hotel

In Vernon

Within a 10-minute walk of the hotel, you'll find Columbia Mountains and Swan Lake. Village Green Centre and Okanagan Lake are also within 6 miles (10 km).

Free perks

A restaurant and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Fireplaces, free WiFi

Boasting fireplaces and deep soaking bathtubs, the 44 guestrooms offer flat-screen TVs with cable channels, along with kitchens. Free WiFi, balconies or patios, and sofa beds are also available.

King Deluxe Suite Lower Level

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$201 per night

King Executive Suite Upper Level

Bed Count 1 King Bed Maximum Occupancy 6 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 428 reviews

Excellent
Good
Average
Poor
Terrible

About the The Castle at Swan Lake

Location 7905 Greenhow Road, Vernon, BC V1B 3S2

Property Features

There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. An outdoor pool, barbecue grills, and an arcade/game room are also featured at the business-friendly The Castle at Swan Lake. Self parking is free. This 3.5-star Vernon hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Dining venue
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kelowna, BC (YLW-Kelowna Intl.) (48.6 km / 30.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Vernon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Fireplace
  • Private balcony or patio
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

The Castle at Swan Lake has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 19

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM.
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Property is located on a hill and guests with mobility issues may find accessibility limited. For more details, please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Guests traveling with pets must contact the property prior to arrival to make arrangements for their stay. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Swan Lake Pomeroy Hotel Vernon
  • Castle Swan Lake Pomeroy Hotel
  • Castle Swan Lake Pomeroy Vernon
  • Castle Swan Lake Pomeroy
  • Castle Swan Lake Hotel Vernon
  • Castle Swan Lake Hotel
  • Castle Swan Lake Vernon
  • Castle Swan Lake
  • The Castle at Swan Lake by Pomeroy

You should know

  • The seasonal pool will open in June and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.