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The Castle at Swan Lake

3.5 star property
3.5-star guestrooms with kitchens

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Photo gallery for The Castle at Swan Lake

View from property
King Deluxe Suite | Private kitchen
Seasonal outdoor pool, pool umbrellas, sun loungers
Property entrance
King Executive Suite | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen

Explore the area

View in a map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Swan Lake
    ‪12 min walk‬
  • Place, Historic O'Keefe Ranch
    ‪7 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪47 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

9.4 out of 10
Exceptional
(72 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the area

Vernon

In Vernon .You'll be within half a mile (1 km) of Splashdown Vernon and 2 miles (3 km) of Swan Lake with a stay here. Historic O'Keefe Ranch and Village Green Shopping Centre are also within 6 miles (10 km).

What's nearby

  • Splashdown Vernon - 4 min walk - 0.4 km
  • Swan Lake - 12 min walk - 1.1 km
  • Village Green Shopping Centre - 5 min drive - 6.9 km
  • Historic O'Keefe Ranch - 7 min drive - 7.3 km
  • Davison Orchards Country Village - 12 min drive - 12.8 km

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Wendy’s - ‬6 min drive

About this property

The Castle at Swan Lake

3.5-star guestrooms with kitchens
The Castle at Swan Lake offers its guests a hot tub and a seasonal outdoor pool. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,195 reviews
The price is CA $122
CA $142 total
includes taxes & fees
Oct 26 - Oct 27
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Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lacresha, MARGATE

Stayed 4 nights in Jul 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The attached restaurant was amazing. The bathroom lighting needs to be better.
Stayed 4 nights in Jul 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay with 3 suites.

Hotel was lovely. The suites are amazing. Nice small kitchen but needs better utensil assortment. Corkscrew. Bottle opener. Electric kettles. Etc. the only negative is that the bathrooms have these high sided bowls. Looks pretty but not practical for children or shorter people. Staff were awesome. Pool area is amazing. No breakfast offered was also a bummer.
Bowl sink is not good for kids and short people.
Night time.
Nice kitchen.
Stayed 4 nights in Jul 2025

10/10 Excellent

AL

Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Amenities
Great spot to stay! Rooms were great and staff are super friendly.
Stayed 1 night in Jul 2025

8/10 Good

JP, Calgary

Stayed 2 nights in Jul 2025

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Stjohn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here before and love the location. Staff is always friendly and the place is always clean!
Stayed 3 nights in Jul 2025

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Cathleen Marie

Travelled with family
It was tricky getting onto the highway if you were going into Vernon. As far as the room goes, it was nice, but the bathroom sink was way too high.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my first choice in staying Vernon ! Staff is great and i feel " homey" while here. I could eadily stay a week!
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Salli, Armstrong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautiful. The staff was nice and friendly. And very helpful Everything was perfect. I give the rooms at 10 out at 10 very clean and tidy. I would stay here again. Thank you very much.Salli
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey camp 2025

Love this hotel, a bit out of town but skip the dishes delivers there. The rooms are large and very well appointed, we had a two story room with 2 bathrooms a great splurge. The pool is wonderful. They do have a restaurant but did not eat there. And next to waterslides so great if traveling with kids.
Stayed 2 nights in Jul 2025

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The Manager Sam was kind
Stayed 3 nights in Jun 2025

10/10 Excellent

Hussam

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay, clean and great service.
Stayed 2 nights in Jun 2025

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and staff were great. Rooms were massive. Great spot
Stayed 1 night in Jun 2025

4/10 Poor

Nolan, Kelowna

Travelled with pets
Liked: Staff & service, property conditions & facilities
Apparently I was to get some wine as my VIP offer and did not. I had no idea on this until I was asked to review. Staff are nice here but new owners do not give them any pull to change a room to one's liking on a proper comfort level. Was so darn loud around me with some selfish other guests letting their kids do whatever and stomp around all the time. And it was way less than full and apparently there is only one pet friendly room! My dog is cleaner and quieter than 65% of the guests of the world out there! To charge for him is a money grab! You want quiet guests like me in a quiet area and on the top floor! I even washed the dishes (see pic) as I always do and am a respectful one. I did not like this stay as it was so unsettling all the way up to 9 pm but was worried overnight as well on early am noise! I called a cpl times too on it and nothing done to help. To add...tv channels just basic and very limited! Internet was almost slowest I have ever experienced so I was stuck watching very limited tv! Keep this in mind! Just wanted peace and quiet etc and was a big FAIL! $305 pd too! WHY!
Stayed 1 night in Jul 2025

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a stunning view of Swan Lake and the courtyard is beautifully landscaped with a pool. Nice and quiet. Units are great for a family or friend getaway.
Stayed 3 nights in Jun 2025

6/10 Okay

MATTHEW

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The rooms are clean and have a good feel to them. Unfortunately we were supposed to be upgraded to a higher level room due to our Expedia status, but this didn’t happen due to the rooms all being booked. As a result the room we were given had noisy guests above us and a balcony that was right on top of the parked cars so no privacy for the lake view and very dusty and noisy. A couple of small adjustments could make the stay better-blackout blinds for the bedroom windows, and a mattress that is more medium than so firm. On the plus side-the location is close to town, the rooms are large and well appointed and clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Stayed 3 nights in Jun 2025

10/10 Excellent

Kristine

Stayed 2 nights in Jun 2025