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The Castle at Swan Lake

3.5 star property
3.5-star guestrooms with kitchens

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Photo gallery for The Castle at Swan Lake

View from property
King Executive Suite | Living area
Property entrance
Seasonal outdoor pool, pool umbrellas, sun loungers
King Deluxe Suite | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪4 min walk‬
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Silver Star Mountain Resort
    ‪21 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

9.4 out of 10
Exceptional
(74 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the area

Vernon

In Vernon .You'll be within half a mile (1 km) of Splashdown Vernon and 2 miles (3 km) of Swan Lake with a stay here. Historic O'Keefe Ranch and Village Green Shopping Centre are also within 6 miles (10 km).

What's nearby

  • Swan Lake - 4 min walk - 0.4 km
  • Splashdown Vernon - 4 min walk - 0.4 km
  • Silver Star Mountain Resort - 21 min drive - 21.6 km
  • Predator Ridge Golf Resort - 27 min drive - 30.0 km
  • UBC-Okanagan - 40 min drive - 58.9 km

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

3.5-star guestrooms with kitchens
The Castle at Swan Lake offers its guests a hot tub and a seasonal outdoor pool. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

duc hong Minh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well keep
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night on a motorcycle trip. It was nice to have a full kitchen so we could make our own dinner and breakfast, and the whole suite was very nice (small patio, very clean well appointed bathroom, comfy bed and nice sitting area). We don't generally use pools, but took advantage of this one as it was very clean, quiet and towels were provided.
Stayed 1 night in Sep 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice layout.
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Stayed 3 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerrard Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was well equipped for our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle at Swan Lake Sep. 2025

Front desk staff were friendly and helpful every interaction. Unit had full kitchen facilities. On site Italian restaurant was phenomenal. Outdoor pool area was very comfortable and amazingly we had pool to ourselves all 4 days we used it. Hot tub was out of service, but fixed the morning we left. Overall a very comfortable stay.
Stayed 3 nights in Sep 2025

8/10 Good

Waldemar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and nice. Staff are friendly and helpful. The angle parking is very tight. Lake view and location are not as nice as photos suggest.
Stayed 3 nights in Sep 2025

8/10 Good

Marg

Travelled with partner
Liked: Cleanliness, staff & service
Liked room size. Restaurant at facility was great. Pool area was very tired and messy. Did not like our room location. Deck was too noisy to sit on.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrea, WARRIOR

Travelled with family
Liked: Cleanliness
This hotel is very dated but really clean. The beds are comfortable and the kitchens are handy and well equipped. However, when I called prior to our trip to confirm that the king suite I had booked had two full beds and baths, I was told it did. The upper loft bedroom had a sink and tub right in the bedroom and a small water closet with just a toilet. This was very disappointing and made getting ready for the wedding we were attending tight for our family as we ended up having to share one bathroom. The resort is right on the highway so it's a bit noisy and the pool was open but not very warm. Overall I'd give this place a 6 / 10. It's about a 10 minute drive to Vernon and all the amenities like restaurants and shopping. The price was good but they took the full price of our stay plus a deposit when we checked in on our credit card. Then a week later I discovered I had been charged twice and the amounts are different. So essentially double the amount of our full stay has been tied up on my credit card for now over 9 days. I wouldn't recommend this hotel and we won't stay there again.
Stayed 4 nights in Sep 2025

4/10 Poor

Ron, Sun City Center

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was great, but the property was very, very inconvenient. It was the most difficult hotel to get your belongings into and when it came time to leave nobody is on duty until 7:00 am, so you can't weave your way down to the lobby and exit. You have to park in the upper lot and haul everything uphill to that lot.
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Stayed 7 nights in Sep 2025

10/10 Excellent

wild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 2 nights in Sep 2025

10/10 Excellent

muskan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view. It was really quite and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Janet Yoshiko

Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return

Beautiful room and lovely view of the lake. Staff was very sweet and the grounds are nicely decorated and maintained. It’s a little oasis!
Stayed 1 night in Sep 2025

10/10 Excellent

zhengyang

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located by highway 97A. Has pretty lake view (if your room is facing the lake). The market is right cross the highway. Unfortunately the market is not in the walking distance. Overall it’s a very clean apartment style hotel room.
Stayed 1 night in Sep 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with a view. Clean and enjoyed the location just off the highway. Appreciated the free parking too. Staff were helpful, woukd definitely stay again. Only disappointment was the hot tub was out of service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shane

Stayed 3 nights in Sep 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and thoughtful. They knew it was our anniversary and they upgraded our room for no charge plus they left us some wine. I would 100% recommend this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, comfy, quite and clean. Love the room setup and view of the lake. Thank for a great stay!
Stayed 3 nights in Sep 2025

6/10 Okay

Arlen

Liked: Staff & service, property conditions & facilities, room comfort

Nice property & rooms

Room was modern and spacious though the ceiling appeared to have water damage from the suite above. Nice grounds & polite staff. Hot tub was not working (not informed during booking). Pool was apparently open however upon attempted use, access was restricted. Disappointed to pay full price with reduced amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Pauline, Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms well designed with everything you need. Staff was excellent. Could not have found a better accommodation. They deserve 15 out of 10!
Stayed 1 night in Sep 2025