Book spa resorts in Waterford, MI from CA $94

"The people are friendly. The breakfast is good and overall the hotel was clean. It is a decent hotel for the price."

"Great Breakfast, elevators not all working and fight that closed the pool and we couldn't use it"

"Yes"

"Our TV didn’t work because the last people in our room took the HDMI cable. Even though we knew how to fix it they never got us a new cable. There was one particular front desk receptionist in the evening, her name was Juanita I think? She was extremely rude. She always had an attitude or acted “put out” if you needed to talk to her. At one point I went downstairs to ask her about the Amazon package I know had been delivered and she gave me an attitude, waved her arms around and said there’s nothing here the girl before me must’ve taken it. She didnt even look for it. The next day the manager walked in the back area and came back with the box. But please don’t think that all the staff is bad because everyone else was wonderful. At one point, our key cards stopped working. We went downstairs to ask about it. The girl with the attitude was there and re-swiped our cards. Another girl that was working the front desk and had just finished work offered to come up and make sure we could get in our room. I stayed downstairs in case the cards didn’t work. I was around the corner waiting & attitude girl started talking, smack about the other girl, and my son and I to the customers that were standing in the lobby. The other young lady helped us get in. I can’t remember her name, but she was very sweet and so is Stacie & the manager was nice. Unfortunately, I have 1 more complaint and that was the beds. I’ve never slept on a more uncomfortable bed in my entire life!"

"Great stay for the evening with my wife"

"This hotel is absolutely disgusting. There are rehabs people living there. The hallway smelled like urine got woke up from people upstairs stomping around charged early arrival fee, which you if I would’ve seen what the hotel was like before I would’ve never even booked it there I will never stay there again that hotel used to be a nice hotel. It is a crap show!!! so outdated. The rooms were dirty. The halls were dirty the floors and going up the stairs were dirt, but it’s just totally disgusting. Nothing good to say about that place."