Country Inn & Suites by Radisson, West Bend, WI

2.5 star property
Enjoy the indoor pool at this West Bend hotel

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
Free daily continental breakfast
Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
2000 Gateway Ct, West Bend, WI, 53095
  • Place, Kettle Moraine Ice Center
    ‪15 min walk‬
  • Place, Eisenbahn State Trail
    ‪3 min drive‬
  • Place, American Family Field
    ‪38 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪38 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

King, Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

West Bend

Near the airport.Within 2 miles (3 km) of this West Bend hotel, you'll find Kettle Moraine Ice Center and Eisenbahn State Trail. 1889 Courthouse Museum and Riverside Park are also within 3 miles (5 km).

What's nearby

  • Kettle Moraine Ice Center - 15 min walk - 1.3 km
  • Eisenbahn State Trail - 3 min drive - 4.0 km
  • American Family Field - 38 min drive - 64.8 km
  • Fiserv Forum - 41 min drive - 71.1 km
  • Harley-Davidson Museum - 42 min drive - 71.2 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪King Pin Bowl & Ale House - ‬3 min drive

About this property

Country Inn & Suites by Radisson, West Bend, WI

Enjoy the indoor pool at this West Bend hotel
Free breakfast is served daily. Public spaces have free WiFi. An indoor pool, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, West Bend, WI. Free self parking is available.

This West Bend hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Built in 1998
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Reviews

Country Inn & Suites by Radisson, West Bend, WI Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 843 reviews
Rating 8 - Good. 255 out of 843 reviews
Rating 6 - Okay. 132 out of 843 reviews
Rating 4 - Poor. 70 out of 843 reviews
Rating 2 - Terrible. 32 out of 843 reviews

Reviews

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place smelt musty. The carpet in the bedroom of our suite was so damp it left your socks wet after walking around. They had fans running in halls, the door to rhe pool area was left open. Clean clothes were musty & damp in the morning. Shower curtain rod was barely attached to the wall, sink faucet was so loose it rotated when you tried to turn on the water. Entranced area was dirty and not at all appealing when walking. Lady working front desk was unfriendly and had a ‘book on tape’ playing loudly the entire time she checked us in. Will not stay at this hotel again and will reconsider any Choice Hotels in the future.
Stayed 1 night in Sep 2025

4/10 Poor

Luciana

Stayed 1 night in Sep 2025

4/10 Poor

Jordyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was nice, staff were awesome and I loved the pool and hot tub option. The beds, however were VERY uncomfortable. I spoke to several guests who also stayed overnight and most reported the beds being very hard with one reporting theirs was incredibly soft and she was sinking in it. Booked a several night stay for our honeymoon and came home a day early because they were unbearable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Close to the interstate with easy free parking.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Our room had a noisy A/C unit and the room seemed to lack furnishings. It just felt empty. Also the sheets were really worn thin (in some parts of the sheet it was so worn you could see the mattress thru it). But overall, it’s a nice property and had a good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Joel

Stayed 2 nights in Aug 2025

10/10 Excellent

Dinah

Stayed 2 nights in Aug 2025

2/10 Terrible

brad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king studio suite with hot tub. The room was only single room. Didn’t look anything like the photos or description. Room was dirty out dated and furniture was dilapidated. Tv only had crappy streaming services and with the spotty internet, was of no use trying to watch tv. Will not be returning to this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Joe

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price, relatively speaking. The rooms are large and very clean. Premises was quiet. Staff is friendly and helpful. Grocery shopping and a variety of restaurants are less than a 5 minute drive from the inn.
Stayed 5 nights in Aug 2025

8/10 Good

Robin

Business traveller
Liked: Cleanliness, property conditions & facilities
I've stayed here three times this summer. Every time my room has been very clean and had everything I needed. The bed and pillows are super comfortable!
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Falling apart

The building outside looked good and the floors inside room 200 were nice. Pretty much everything else needed work. Both the bathroom sink and tub faucets dripped all the time, there was a ceiling bubble that could be water damage in the bathroom, one wall was scuffed and marked up, there was a layer of dust on things, they could have bleached the sheets better and you could hear everyone through the walls and ceiling. They even had a chair by the desk that looked like they pulled it out of a garbage dump from the 1920's. It was worn and peeling well beyond its normal lifespan and should have been replaced long long ago (see pic). If these things are "their best" they failed miserably. I could have went to a cheaper hotel and got a better room.
Chair that should be condemned.
Tub faucet dirty, corroded and dripping.
Faucet dripping.
Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Travelled with family
Liked: Room comfort

Okay if you want to sleep and go

The curtains looked like a cat or someone shred them. It was loud with the flusing or draining from the top floor. Bed was comfortable. And glad the added the soap shampoo and conditioner pumps in the shower. The chair by the desk needs to be replaced. Breakfast was okay. The eggs and sausage just came out but they were cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There evidently was kids above us running and being noisy
Stayed 1 night in Aug 2025

4/10 Poor

Travis

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff did not greet or talk with guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Matilde

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was reasonably good. a little pricey. no significant complaints.
Stayed 1 night in Jul 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicapped rooms were dirty/gummy and were truly handicapped equipped. The showers were a tub with a handheld shower wind that did not detach from mount or adjust up or down. The beds were very worn and too high for a wheel chair transfer. The complimentary breakfast was limited and very low quality food items.
Stayed 2 nights in Jul 2025

10/10 Excellent

CANDICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. If i head that way again...I'll be staying there.
Stayed 3 nights in Jul 2025

6/10 Okay

Jody

Travelled with family and small children
Liked: Staff & service
Coffee was weak and shower kept changing from cold to hot on its own
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Stayed 2 nights in Jul 2025

8/10 Good

MATTHEW, BRONX

Stayed 4 nights in Jul 2025