View all photos for Standard Double Room, 1 Bedroom
Standard Double Room, 1 Bedroom
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
1 bedroom
Sleeps 2
1 King Bed
View all photos for Standard Twin Room, 1 Bedroom
Standard Twin Room, 1 Bedroom
10.010.0 out of 10
Exceptional
1 review
(1 review)
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room
Superior Double Room
1 bedroom
Sleeps 2
1 King Bed
View all photos for Superior Twin Room
Superior Twin Room
Sleeps 2
2 Twin Beds
About the area
Wigan
Heart of Wigan.At this hotel, you'll be steps from Wigan Little Theatre and within a 10-minute walk of Museum of Wigan Life. Also, Haigh Country Park is within half a mile (1 km) and Wigan Pier is within 2 miles (3 km).
What's nearby
Wigan Little Theatre - 3 min walk - 0.3 km
Museum of Wigan Life - 7 min walk - 0.7 km
Wigan Pier - 16 min walk - 1.4 km
Robin Park Arena - 3 min drive - 2.0 km
DW Stadium - 4 min drive - 2.7 km
Getting around
Wigan Wallgate Station - 10 min walk
John Lennon Airport (LPL) - 50 min drive
Restaurants
McDonald's - 4 min walk
McDonald's - 6 min walk
The Moon Under Water (Wetherspoon) - 8 min walk
The Royal Oak - 5 min walk
The Chinese Buffet - 6 min walk
About this property
Wigan Oak Hotel
3-star hotel perfect for exploring Wigan
Wigan Oak Hotel offers its guests a garden, a fireplace in the lobby, and express check-in. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Wigan Oak Hotel also features express check-out and an elevator. Self parking is free.
This 3-star Wigan hotel is smoke free.
1 building
88 guestrooms or units
4 levels
Built in 1991
Breakfast available (surcharge)
Front desk (24 hours)
Express check-in
Express check-out
Wedding services available
Garden
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Bar or lounge
Wigan Oak Hotel offers 88 accommodations. Plasma televisions come with satellite channels.
Bathrooms include shower/tub combinations. This Wigan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and irons/ironing boards can be requested.
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.95 for adults and GBP 7 for children
A bar/lounge
Things to do
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Entertainment
Smart TV with satellite channels
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Food and drink
Electric kettle
Tea bags/instant coffee
More
Connecting rooms available
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Express check-in available
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7 for children
Early check-in fee: GBP 15.00 (subject to availability)
Late check-out fee: GBP 15.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and mobile payments. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel Mercure Wigan
Hotel Mercure Wigan Oak
Mercure Hotel Wigan
Mercure Oak
Mercure Oak Hotel
Mercure Oak Wigan
Mercure Wigan
Mercure Wigan Oak
Mercure Wigan Oak Hotel
Wigan Oak
Mercure Wigan Oak Hotel United Kingdom
Wigan Quality Hotel
Mercure Wigan Oak Hotel Hotel
Mercure Wigan Oak Hotel Wigan
Mercure Wigan Oak Hotel Hotel Wigan
Wigan Oak Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 171 out of 573 reviews
10 - Excellent
171
Rating 8 - Good. 227 out of 573 reviews
8 - Good
227
Rating 6 - Okay. 113 out of 573 reviews
6 - Okay
113
Rating 4 - Poor. 53 out of 573 reviews
4 - Poor
53
Rating 2 - Terrible. 9 out of 573 reviews
2 - Terrible
9
8.2/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
7.4/10
Property conditions & facilities
Reviews
8/10 Good
julie
Dec 8, 2025
Liked: Cleanliness, staff & service, amenities
Reception staff were amazing. We were late down for breakfast and a breakfast was kept back for us to eat later. Comfy bed and the room had been refurbished. Parts of the hotel were a little tired and the lift could do with a spruce up, particularly the ashtray which I've not seen in a lift before. Overall great customer service and a good nights sleep.
julie
Stayed 1 night in Dec 2025
8/10 Good
Sandra
Nov 30, 2025
Liked: Staff & service, amenities
Room was ok but carpets a bit threadbare .Staff were friendly and welcoming
Despite of the friendly staff and good neighbourhood , the building is in very bad conditions and the lift didn't work. Mercure should give more attention to this venue.
Alexandre
Stayed 1 night in Nov 2025
10/10 Excellent
David
Nov 6, 2025
Liked: Cleanliness
Customer service from the receptionist was great
David
Stayed 1 night in Nov 2025
2/10 Terrible
Emmanuel
Nov 3, 2025
Disliked: Cleanliness, staff & service, amenities
The room was extremely dirty with dust everywhere. The room I was given did not have basic amenities, such as toilet paper, soap, and a dustbin. The most disturbing of all was the water that was not flowing. The door key was not working, so they had to use the master key to allow me in anytime I came out. I did not get any value for my stay.
Emmanuel
Stayed 1 night in Nov 2025
10/10 Excellent
Mark
Travelled with group
Apr 28, 2020
Liked: Cleanliness, staff & service, room comfort
Mark
Stayed 1 night in Mar 2020
6/10 Okay
Kevin
Business traveller
Mar 11, 2020
little disappointed
Arrived a little late, around 21:00. Waited a good 5 minuted before anyone arrived to check me in.
Hotel was a bit dated, i could see that they were understaffed. People in the bar waiting a while to be served, lots of dirty plates and glasses laying around. I spotted a glass on the side with some beer left when i came back from dinner. The same glass was still there in the morning when i checked out.
Room was fine, clean and a good size.
Staff unhelpful from booking in until we left. Room was dusty and only one plug socket. View of the delivery area wasn't very interesting and the yard is very unkept. We were not told where the breakfast area was or where the food was served from. The bar was left unattended so I went to the pub across the road. All the staff seemed to be interested in was where they were going and what time they got in. We have stayed in many hotels over the years and this is by far the worst. We won't be going back.
One of the towels had brown stuff on it. Crack in the ceiling in the left corner where the shower was. "Double bed" was two single beds and room was slightly clean. I'd have gotten stuff changed if we were there more than one night.