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"Front desk clerk was VERY friendly and efficient. Beds were very comfortable and the entire facility was exceptionally clean. A simple complimentary ... " More

By a verified traveller on Sun 30 Apr 2023

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Hotel Description

Winchester guestrooms with kitchens

In Winchester

Within a 15-minute walk of the hotel, you'll find Shenandoah University and Valley Health. Jim Barnett Park and Apple Blossom Mall are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Candlewood Suites Winchester, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Winchester, an IHG Hotel

Everyone (6) Family (4)
4 out of 5
Everything was ok

Posted by on 8 Oct. 2023

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Comment from Hotel Management

9 Oct. 2023 by Elizabeth Phillips

Vincent, Thank you! We greatly appreciate feedback such as yours. I would love to know if there is anything we could have done to make your stay better than just okay.

5 out of 5

Posted by , from Glen Allen on 8 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Elizabeth Phillips

Thank you for your feedback!

4 out of 5
Front desk clerk was VERY friendly and efficient. Beds were very comfortable and the entire facility was exceptionally clean. A simple complimentary breakfast selection and a light blanket in the rooms would be welcome additions. Thank you.

Posted by on 30 Apr. 2023

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Comment from Hotel Management

16 Jun. 2023 by Elizabeth Phillips

Dear Cynthia, Thank you for taking the time to tell us about your experience at Candlewood Suites WINCHESTER.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites

5 out of 5
Absolutely the best hotel for an overnight stay half way between New York and the Carolinas. Great kitchen and the TV was situated perfectly for the bed, the desk AND the bathroom! Huge desk too. This is now my permanent stopping point for this trip which I repeat often.

Posted by on 15 Jan. 2023

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Comment from Hotel Management

1 Mar. 2023 by Jess P.

THANK YOU so much Julie! Such an awesome review and I can't wait to share it with the staff! We hope to see you next time!

5 out of 5
Comfortable and nothing to dislike!

Posted by on 3 Nov. 2022

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Comment from Hotel Management

7 Nov. 2022 by Jess P

Thank you so much James for your feedback! We are so happy that you liked our hotel so much!

1 out of 5

Posted by on 6 Nov. 2021

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1 out of 5
Property from what we can tell is good. But we’re we’re t allowed to check-in because we were considered as local.

Posted by on 1 Nov. 2021

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Comment from Hotel Management

2 Nov. 2021 by Kate

Sorry for the inconvenience.

5 out of 5
It was plenty of parking! Well lit as well!, close to amenity

Posted by on 30 Mar. 2021

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Comment from Hotel Management

19 Apr. 2021 by Kate

We are glad you had a great stay! Thanks for staying with us!

4 out of 5
The hotel was clean, obviously recently updated and the staff was very friendly. The hotel had a terrible odor to it. Our room smelled of burnt food, old smoke and potpourri. It was nauseating. Family members also stayed in the hotel and there room also smelled.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by dennis

Thanks for staying with . sorry for the smell issues . will work harder on fixing that .

1 out of 5
The hotels wifi connection was HORRIBLE, you get kicked off every 10 minutes. Couldn't do any work while there, or anything else in that matter which led to losing more money. I also disliked the fact that people dont clean or offer clean sheets/towels daily. For the price that I paid those things should have been impecable. I've stayed at motels and never had any issues with wifi, or cleaning services. I've never had to bring my own dirty towels to exchange them for new ones. The trash was never taken out. When talking with the staff about the wifi issues, they said it was being worked on, which never improved.

Posted by on 26 Mar. 2019

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About the Candlewood Suites Winchester, an IHG Hotel

Location 1135 Millwood Pike, Winchester, VA 22602

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Winchester, an IHG Hotel. Self parking is free. This Winchester hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Winchester, an IHG Hotel offers 70 air-conditioned accommodations with DVD players and safes. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Hotel Winchester
  • Candlewood Suites Winchester
  • Candlewood Suites Winchester Hotel Winchester
  • Candlewood Suites Winchester Hotel
  • Winchester Candlewood Suites
  • Candlewood Winchester
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.