"The hotel was beyond my expectations! My view was beautiful, the staff were very friendly and accomodating. The female bartender, wish I remembered h ... " More

By a verified traveller on Sun 14 May 2017

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Hotel Description

Hotel near Detroit Windsor Tunnel, connected to the convention center in Windsor

Heart of Windsor

You'll find Detroit Windsor Tunnel and GM Renaissance Center within 2 miles (3 km) of this Windsor hotel. University of Windsor and Cobo Center are also within 3 miles (5 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free buffet breakfast each morning.

Free Internet, comfy beds

The 305 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include refrigerators, premium bedding, and LCD TVs with digital channels.

Standard Room, 1 Queen Bed, Refrigerator, River View (Partial River View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$107 per night

Standard Room, 1 Queen Bed, Refrigerator, River View (Partial River View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub (Partial River View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator, River View (Partial River View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Waterfront Hotel ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Waterfront Hotel

Everyone (11) Couples (4) Family (4)
4 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

22 May 2019 by Karim

Thank you for Staying with us , we appreciate your feedback .

3 out of 5
Free Parking. Gluten-Free Menu in Restaurant. Warmer Pool Water.

Posted by on 23 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Stephanie

Hello, Thank you so much for the feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

3 out of 5
1 elevator working for whole hotel during March Break , really ??

Posted by on 12 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by Karim

sorry for that inconvenience , we working hard to get the other elevators up and running soon .

2 out of 5
nice property but was charged a different amount than what i was suppose to.

Posted by on 22 Jun. 2019

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Comment from Hotel Management

22 Jun. 2019 by Karim

we will address this directly .

4 out of 5

Posted by on 15 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by Karim

Thank you for staying with us , we appreciate your feedback

5 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

8 Jun. 2019 by Karim

Thank you for staying with us , we appreciate your feedback .

4 out of 5
Great location and view of the city skyline. Within walking distance of the Casino and restaurants.

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Karim

Thank you for staying with us , we appreciate your feedback.

5 out of 5

Posted by on 26 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Karim

Thank you for staying with us , we appreciate your feedback .

5 out of 5
The property was very close to the bus terminal. We could walk to the tunnel bus to travel to the United States. River views, even partial were nice and close to the river walk. We enjoyed our stay.

Posted by on 21 Feb. 2019

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Comment from Hotel Management

21 Feb. 2019 by Karim

Thank you for staying with us , we appreciate your feedback .

5 out of 5

Best time on Windsor, ever!

The hotel was beyond my expectations! My view was beautiful, the staff were very friendly and accomodating. The female bartender, wish I remembered her name, was so friendly and funny. The morning staff at breakfast greeted their guests with such warmth. When I come back for a visit, this is where I'm staying for sure. The only negative thing I have to say, and it's a small one, is that the ladder to go into the pool is not very sturdy. I'm a plus size lady, and there as another one in the pool with me, and it's not accommodating at all. But other than that, I loved the sauna, the views, and the hospitality of this hotel.

Posted by , from Ohio on 14 May 2017

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Comment from Hotel Management

23 Jun. 2017 by emilia

Thank you for your wonderful feedback. Glad to know that you enjoyed your stay. We hope you come back soon. Have a great day.

About the Best Western Plus Waterfront Hotel

Location 277 Riverside Drive West, Windsor, ON N9A5K4

Property Features

Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The business-friendly Best Western Plus Waterfront Hotel also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available. This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Windsor, ON (YQG) (11.4 km / 7.1 mi)
  • Train station: Windsor Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Waterfront Hotel offers 305 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel
  • Best Western Plus Waterfront Windsor
  • Best Western Plus Waterfront
  • Hilton Hotel Windsor
  • Windsor Hilton Hotel
  • Best Western Plus Waterfront Hotel Windsor, Ontario
  • Windsor Hilton Hotel
  • Best Western Plus Waterfront Hotel Windsor
  • Waterfront Hotel Downtown Windsor

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).