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Best Western Plus Waterfront Hotel

2.5 star property
Hotel near Huntington Place, connected to the convention center in Windsor

Choose dates to view prices

Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Property preview
1 bedroom, premium bedding, down comforters, pillowtop beds
Suite, 1 King Bed, River View, Corner (with Sofabed) | View from room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Parking available

Explore the area

View in a map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Place, Caesars Casino
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator (City View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Refrigerator (City View)

8.0 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator (City View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator (City View)

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave, Corner (City View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

About the area

Windsor

City center stay.Within a 15-minute walk of this Downtown Windsor hotel, you'll find Caesars Casino and Detroit Windsor Tunnel. Adventure Bay Family Water Park and Chrysler Theatre are also within half a mile (1 km).

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km
  • Caesars Casino - 8 min walk - 0.7 km
  • Huntington Place - 2 min drive - 1.8 km
  • Ambassador Bridge - 4 min drive - 2.9 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Hikari - ‬5 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪Bistro at the River - ‬5 min walk
  • ‪River Room Restaurant - ‬2 min walk

About this property

Best Western Plus Waterfront Hotel

Hotel near Huntington Place, connected to the convention center in Windsor
Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Waterfront Hotel. Parking is available for a fee.

This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Exterior
Holiday Inn Express Windsor Waterfront by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,351 reviews
The price is CA $151
CA $181 total
includes taxes & fees
Oct 26 - Oct 27
Holiday Inn Express Windsor Waterfront by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 18 to 24.99 for adults and CAD 18 to 24.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 19 2025 to September 30 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 70 out of 1005 reviews
Rating 2 - Terrible. 75 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Estevan

Liked: Staff & service, amenities, property conditions & facilities
Bad ass view
Stayed 1 night in Aug 2025

10/10 Excellent

Pau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and well organized Staff very helpful and friendly Breakfast in restaurant was absolutely amazing
Stayed 2 nights in Aug 2025

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Was a overall good location but the
Stayed 2 nights in Jul 2025

10/10 Excellent

Jatindar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Marcy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Travelled with group
Disliked: Staff & service
Property was dealing with a strike which our group was aware of, the day before arrival. Not many options to cancel and rebook elsewhere, espy with the majority of our group from outside of the Country. Offered only a few of the group complimentary parking, when the others asked we were told sorry we’re not doing that anymore. Protesters were only a slight pain, blocking the driveway for a short period of time. My $159 per night stay ended up costing me $490
Stayed 2 nights in Jul 2025

8/10 Good

Quintia

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness great staff
Stayed 2 nights in Jul 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The strikers outside the hotel were very. Annoying with playing their music very loud until 11pm until after one night of that I called bylaw enforcement and that stopped. Breakfast was good and personal was friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Rees

Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good except for loud music playing strikers all day up to 11:30 at night which is past city noise by law. Started up again at 5AM.
Stayed 1 night in Jul 2025

10/10 Excellent

Reshma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lori

Stayed 1 night in Jul 2025

6/10 Okay

Cliff

Travelled with family
Liked: Cleanliness, staff & service
Hotel workers were on strike (seemingly for valid reasons) and with only short notification of this we couldn't make other plans, Pool and fitness centre are under construction until September and only sound this out by a deeper dive on their website.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francois

Stayed 2 nights in Jul 2025

8/10 Good

Meghan

Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
It was ok convenient but bed small plug to tub didn’t work had to go to front desk for coffe room was clean with a decent view
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The parking lot across the street was sketchy. Access to it is open to the public and that means you can and will meet every type of person. In my case we were startled by some sketchy street folk. The area itself, although not the fault of the hotel is sketchy too, stay in well lit areas and use uber or other service if you need to do so. The building itself has seen better days, and when I was there, a union strike in effect. So it appears to me that the staff aren't paid a living wage. Our room hasn't been updated in years, and there was a strange smell of ammonia when we first entered? What happened there before me, why the need for a powerful cleaner? The smell dissipated quickly enough, just in time to see a bathroom that was installed in the 80's. The A/C system in our unit can only be described as annoying. The wall thermostat didn't appear to be linked up with the wall unit. So, if you're sweating, don't trust the thermostat, lift up panel to the right to find the real settings. It's not the worst place I've been too and that's nothing to brag about.
Stayed 1 night in Jul 2025

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to swim meet we were attending and to restaurants.
Stayed 1 night in Jun 2025

4/10 Poor

Chuck

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was under strike conditions. There was constant carbon noise and music playing. The front desk did nothing to make reparations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Windsor Escape

Very friendly and accommodating staff. However, the noisy unionized staff who were picketing the property were a distraction.
Stayed 1 night in Jul 2025