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Best Western Plus Waterfront Hotel

2.5 star property
Hotel near Ford Field, connected to the convention center in Windsor

Choose dates to view prices

Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Property preview
Indoor pool
View from room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Parking available

Explore the area

View in a map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪7 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View

9.0 out of 10
Wonderful
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Windsor

City center stay.Within a 15-minute walk of this Downtown Windsor hotel, you'll find Caesars Casino and Detroit Windsor Tunnel. Adventure Bay Family Water Park and Chrysler Theatre are also within half a mile (1 km).

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Windsor Riverfront - 2 min walk - 0.2 km
  • Chrysler Theatre - 2 min walk - 0.2 km
  • Caesars Casino - 7 min walk - 0.6 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Hikari - ‬5 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪Bistro at the River - ‬5 min walk
  • ‪Villians - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Hotel near Ford Field, connected to the convention center in Windsor
Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Waterfront Hotel. Parking is available for a fee.

This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Exterior
Holiday Inn Express Windsor Waterfront by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,355 reviews
The price is CA $144
CA $172 total
includes taxes & fees
Nov 18 - Nov 19
Holiday Inn Express Windsor Waterfront by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 19 2025 to January 1 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 494 out of 1015 reviews
Rating 8 - Good. 246 out of 1015 reviews
Rating 6 - Okay. 133 out of 1015 reviews
Rating 4 - Poor. 65 out of 1015 reviews
Rating 2 - Terrible. 77 out of 1015 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Estevan

Liked: Staff & service, amenities, property conditions & facilities
Bad ass view
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River front view and easy access was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Thebluejukebox

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed !
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the Ambassador Bridge; a Keg restaurant around the corner. Beware of sports teams - a girls baseball/softball tournament must be happening close by. So running in the halls, throwing ice, screaming and yelling from these special 11 - 13 year olds up until midnight.
Stayed 1 night in Aug 2025

2/10 Terrible

Haley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. Dope feins sitting outside. Parking across the street in an unconnected structure. Tub doesn’t drain and has everything rusted. No ac.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service
There was some mold in the closet , itried to get an extra pillow but decided against it when i saw the mold, and the barth tub had some kind of dark stains , not quit sure what it was ? apart from that my stay was ok, I will stay again in a diffrent room.thank you
Stayed 3 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

DELYSE, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great views from the room. The bed was comforrable.The room could have used another chair. It would be better if parking was included and a discount on the breakfast. Also Best Western points should be given regardless how you book your stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Infiniti

Disliked: Cleanliness, staff & service
We seen a roach and left instantly we never even sat in the bed
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Great view of the river
Stayed 1 night in Aug 2025

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic view of Detroit and the river. Room was clean and comfortable. Easy walk to the casino to catch a show. Looking forward to stay here in November for another show
Stayed 1 night in Jul 2025

10/10 Excellent

Pau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and well organized Staff very helpful and friendly Breakfast in restaurant was absolutely amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Few inconveniences as the pool was under Reno’s and no microwave in the room which we didn’t plan for. But it was clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Zayra

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Clean enough for a night, but the dated carpets and worn interiors make it clear this place is overdue for a remodel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha, manitouwadge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here in July 2025 for a weekend. It was close to the casino and there is also an indoor Waterpark within walking distance. It’s also walking distance to a lot of great restaurants. The room was clean and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with partner
The view was amazing. The location was great for what we had planned.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abdennabi

Good service
Stayed 1 night in Aug 2025

10/10 Excellent

Bertrand

Stayed 1 night in Aug 2025

10/10 Excellent

Gaetan

Travelled with family
Liked: Amenities
Clean, friendly staff, location
Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Decent location. Loved our water view. Hotel abit out dated. Elevator wasnt working when we first got there so had to take maintenance elevator and it was abit sketchy.
Stayed 1 night in Jul 2025