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Best Western Plus Waterfront Hotel

2.5 star property
Hotel near MGM Grand Detroit Casino, connected to the convention center in Windsor

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Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Indoor pool
Lobby
Suite, 1 King Bed, River View, Corner (with Sofabed) | View from room
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Parking available

Explore the area

Map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Caesars Windsor
    ‪6 min walk‬
  • Detroit Windsor Tunnel
    ‪8 min walk‬
  • Caesars Casino
    ‪10 min walk‬
  • Windsor, ON (YQG)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator (City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (City View)

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator (City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Refrigerator (City View)

8.4 out of 10
Very good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Refrigerator & Microwave, Corner (City View)

  • Sleeps 2
  • 1 King Bed

About the area

Windsor

City center stay.Within a 15-minute walk of this Downtown Windsor hotel, you'll find Caesars Windsor and Caesars Casino. Adventure Bay Family Water Park and Chrysler Theatre are also within half a mile (1 km).

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Caesars Windsor - 6 min walk - 0.6 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km
  • Caesars Casino - 10 min walk - 0.9 km
  • Ambassador Bridge - 4 min drive - 2.9 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪Loose Goose - ‬4 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Eastwoods Grill & Lounge - ‬6 min walk
  • ‪The Bistro at the River - ‬5 min walk
  • ‪La Guardia Italian Pizzeria - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Hotel near MGM Grand Detroit Casino, connected to the convention center in Windsor
Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Waterfront Hotel. Parking is available for a fee.

This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,233 reviews
The price is CA $135
CA $162 total
includes taxes & fees
Jun 29 - Jun 30
Holiday Inn Express Windsor Waterfront by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 18 to 24.99 for adults and CAD 18 to 24.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 19 2025 to September 30 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1012 reviews
Rating 8 - Good. 261 out of 1012 reviews
Rating 6 - Okay. 119 out of 1012 reviews
Rating 4 - Poor. 78 out of 1012 reviews
Rating 2 - Terrible. 69 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LARRY, bloomington

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
May the reservation for the wrong location.. I am located in Michigan and the reservations was in Canada so I am hoping to get a refund for this mistake that was notice within 30 minutes of making the reservation
Stayed 1 night in Mar 2025

10/10 Excellent

cansu

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning view
Stayed 1 night in Mar 2025

6/10 Okay

Dani

Travelled with family
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025

4/10 Poor

Gunjan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The manager is super rude. We wanted to checkout late as we checked in very late. I called the hotel before making my booking and they said it was okay. Even after checking in, the woman at the front desk its all good and shouldn’t be an issue. But then the housekeeping and front desk disturbed our sleep twice and then charged us for checking out late. I still had no problem paying but she needs to know theres a way to talk to guests and she could’ve just said it nicely.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant, professional and helpful. Hotel was clean, well maintained and no smells. Room was very clean, river view of Detroit was superb. Restaurant was nice. I'd definitely recommend and do a return stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Trinity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel! The panoramic view was AMAZING! The room was very clean, staff was very friendly! 10/10 recommend

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and rooms.
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Stayed 1 night in Jun 2023

8/10 Good

Kimesha

8/10 Good

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Mar 2023

4/10 Poor

Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is being used to house the influx of refugees and immigrants to the area. It’s basically a very busy downtown apartment complex with the limits of its facility being tested. Staff was awesome, hotel was nice. Had to wait 10 plus minutes everytime we used the elevator and there were always large groups congregating in common areas and entrances/exits. Not what we expected when staying at a higher tier, waterfront property
Stayed 1 night in Mar 2023

8/10 Good

Mary

Stayed 1 night in Mar 2023

6/10 Okay

Sangkyu

Stayed 2 nights in Mar 2023

10/10 Excellent

Automne

Stayed 1 night in Mar 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Way better than caesars. Love the location
Stayed 1 night in Mar 2023

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River front
Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a great view
Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Ashley

Stayed 1 night in Mar 2023

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, reasonably priced. Only thing I would change is the TV. Very limited channels on a non-smart TV. Bring your streaming device!
Stayed 1 night in Mar 2023

10/10 Excellent

Sadiekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panoramic view of the City of Detroit and river. Walk on the the waterfront.
Stayed 2 nights in Mar 2023