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4.0 out of 5

"The hotel was beyond my expectations! My view was beautiful, the staff were very friendly and accomodating. The female bartender, wish I remembered h ... " More

By a verified traveller on Sun 14 May 2017

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Hotel Description

Hotel near Detroit Windsor Tunnel, connected to the convention center in Windsor

Heart of Windsor

You'll find Detroit Windsor Tunnel and University of Windsor within 2 miles (3 km) of this Windsor hotel. Art Gallery of Windsor and Adventure Bay Family Water Park are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free buffet breakfast each morning.

Free Internet, comfy beds

The 305 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include refrigerators, premium bedding, and LCD TVs with digital channels.

Standard Room, 1 Queen Bed, Refrigerator, River View (Partial River View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$102* Per night/room 23 Dec. - 24 Dec.

Standard Room, 1 Queen Bed, Refrigerator, River View (Partial River View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub (Partial River View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator, River View (Partial River View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Waterfront Hotel ratings based on 36 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Waterfront Hotel

Everyone (14) Couples (6) Family (7)
4 out of 5
GOOD NICE VIEW GREAT AREA WOULD HIGHLY RECOMMEND

Posted by on 2 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by IY

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, IY

5 out of 5
Great location. Friendly staff. Close to hockey games in Detroit. Casino is walking distance. Beautiful view of Detroit river.

Posted by on 13 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Karim

Thank you for staying with us , we appreciate your feedback .

4 out of 5
The view from our room of the Detroit river was great. The staff was pleasant and helpful and complimentary breakfast had a lot of variety to choose from.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Karim

Thank you for staying with us , we appreciate your feedback .

3 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Karim

we will address this directly .

4 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

22 May 2019 by Karim

Thank you for Staying with us , we appreciate your feedback .

3 out of 5
Free Parking. Gluten-Free Menu in Restaurant. Warmer Pool Water.

Posted by on 23 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Stephanie

Hello, Thank you so much for the feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

3 out of 5
1 elevator working for whole hotel during March Break , really ??

Posted by on 12 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by Karim

sorry for that inconvenience , we working hard to get the other elevators up and running soon .

5 out of 5
What a view! Reserved the King room with river view, and it was just like the hotel photos. Stunning, especially the night city skyline. Wonderful room, bed, and the free hot breakfast had a nice variety...something for everyone. The area was so lovely, and safe to walk day and night. Would absolutely recommend. We will be back!

Posted by , from Ann Arbor on 1 Dec. 2019

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Comment from Hotel Management

1 Dec. 2019 by IY

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, IY

4 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Andrei

Thank you for staying with us , we appreciate your feedback .

5 out of 5
We absolutely loved the view! The room was great and the breakfast buffet was delicious!

Posted by on 4 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Karim

Thank you for staying with us , we appreciate your feedback .

About the Best Western Plus Waterfront Hotel

Location 277 Riverside Drive West, Windsor, ON N9A5K4

Property Features

Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The business-friendly Best Western Plus Waterfront Hotel also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available. This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Windsor, ON (YQG) (10.6 km / 6.6 mi)
  • Train station: Windsor Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Waterfront Hotel offers 305 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterfront Downtown Windsor
  • Waterfront Hotel Downtown Windsor
  • Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel
  • Waterfront Hotel Downtown Windsor Ontario
  • Windsor Hilton Hotel
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel
  • Best Western Plus Waterfront Windsor
  • Best Western Plus Waterfront
  • Best Western Plus Waterfront Hotel Windsor, Ontario
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel Windsor

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Windsor-Hotels-Best-Western-Plus-Waterfront-Hotel.h10954-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.