Book Cheap Hotels in Windsor

"The first room we had smelled musty and not clean. We requested a new room and management quickly made that happen, as well as reduced our rate for the night. I felt like they cared about our experience and tried their best to make us comfortable. I appreciate the customer service."

"Beautiful facility and awesome place to stay! Many thanks!"

"I have stayed at this hotel several times and have seen the facility become run down. My room was on the first floor and was very noisy from other rooms. Breakfast is what it is. The main issue is with the bed. It has a metal box frame with a wire frame to support the mattress. When you sat on the bed, it sounded like crushing a metal can. The other bed was not so bad, so I stayed in that room. The area is safe, just not worth the cost. At Hotels.com, this room cost $175 way too much. Moving to a different hotel next year. "

"Yes"

"After checking in and getting to our room we noticed some issues. They tried to help remedy the issues but couldn’t. Hotel was full so moving us wasn’t an option. Next day after returning from our sightseeing he told us they had given us the Presidential Suite. That was a welcomed surprise. We shuffled all of our stuff 3 doors down. Room was very big with separate area for king bed. Huge bathroom & living room & kitchenette with table. We had a great sights sleep both nights. Breakfast was good and standard fare of eggs, sausage & other hot & cold items. Clean area & maintained as well. Laundry was $2.75 for each. Upon checking out I found out they did not charge us for 1st night & only charged us for the upgraded room. I very much appreciated the effort made by staff to rectify the issue. It had nothing to do with cleanliness, that was fine. Issues we had fall under management/maintenance and not those who work the front desk. "

"Body wash and conditioner not supplied just two bottles of shampoo "