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Residence Inn by Marriott Winston-Salem Hanes Mall

Property class: 3
3-star hotel near Hanes Mall

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

A modern living room with a fireplace, comfortable seating, a flat-screen TV, and a decorative shelf.
A modern multi-story building with a sign reading "Residence Inn Marriott".
An outdoor patio area with stone flooring, wicker furniture, a central fire feature, and a grill.
A hotel room with a large bed, two bedside tables, a nightstand, and a window with sheer curtains.
A reception area with two counters, a patterned wall, and a tiled floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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  • Pool
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CA $173 total
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About the area

Winston-Salem

In Winston-Salem .Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Bowlero Winston-Salem and Hanes Mall. Adventure Landing Winston-Salem and Wilkes Regional are also within 3 miles (5 km).

What's nearby

  • Bowlero Winston-Salem - 2 min drive - 2.4 km
  • Hanes Mall - 2 min drive - 3.8 km
  • Benton Convention Center - 7 min drive - 9.8 km
  • Winston Salem State University - 8 min drive - 13.5 km
  • Wake Forest University - 10 min drive - 11.4 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Village Tavern - ‬3 min drive

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 825 square feet (77 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Winston-Salem Hanes Mall also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • 825 sq ft of conference space
  • 77 sq m of conference space
  • Built in 2017
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Residence Inn by Marriott Winston-Salem Hanes Mall offers 108 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Home2 Suites by Hilton Winston-Salem Hanes Mall
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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The price is CA $147
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

How close is Residence Inn by Marriott Winston-Salem Hanes Mall to the airport?

Residence Inn by Marriott Winston-Salem Hanes Mall is 11 mi (15-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on Sept 20, 2026 start from CA $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Winston-Salem Hanes Mall.

Does Residence Inn by Marriott Winston-Salem Hanes Mall offer free breakfast?

Residence Inn by Marriott Winston-Salem Hanes Mall offers free continental breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 9:30 AM.

Is there a casino at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 4 AM.

Is there free parking at Residence Inn by Marriott Winston-Salem Hanes Mall?

This hotel offers free self parking.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool?

Residence Inn by Marriott Winston-Salem Hanes Mall features a seasonal outdoor pool.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Residence Inn by Marriott Winston-Salem Hanes Mall is 5.1 mi away from Winston-Salem.

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 435 reviews
Rating 8 - Good. 72 out of 435 reviews
Rating 6 - Okay. 37 out of 435 reviews
Rating 4 - Poor. 20 out of 435 reviews
Rating 2 - Terrible. 26 out of 435 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel, room, breakfast, and staff. The staff were all very friendly and nice. We were impressed. We have two nits. We shared the room with two daughters and every time they rolled over or shifted, the bed squeaked horribly. The shower pressure was good except for when I tried to use the hose attachment.
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is nice. However the staff was less than helpful on this stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

LaKeisha

Liked: Staff & service, amenities
Very clean rooms, updated amenities, friendly helpful staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has been excellent in all area and service. Will recommend to all my friends and family
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

LaMarr

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front desk staff was amazing!!! Breakfast food was ok. Would stay here again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and we really enjoyed a nice quiet night there.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Friendly Front Desk Clerks, Clean Rooms & Good Breakfast items. This was my 3rd time staying & I will be staying again soon!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will return again.
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants & shops. Front desk staff was great.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
The pull out couch mattress was horrible and not fit to sleep on
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
the room was very clean, The staff were super polite and helpful. The breakfast was very tasty. loved the fireplace going in the Lobby it was like a touch of home. we are making this our go to hotel when we visit Winston Salem North Carolina
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Estephanie

Liked: Staff & service
Great customer service, the rooms need to be upgraded and the breakfast was really bad and had no flavor . Good location for shopping and eating out
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Pilar

Liked: Cleanliness
The hotel was great for one day. We had to ask for soap and lotion as there was none at the room. The door and missing the key part but the key worked okay with out it.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Getaway Stay

Love this hotel! Will definitely stay here each time we visit Winston Salem
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

JERMAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. The hotel is pet friendly so the room we were given smelled of dog urine. The staff quickly found me another room. It wasn't the same quality that I had booked but they made it right.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend stay

Great room, very friendly staff, very clean.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I suggest this hotel for sure!

Beautiful hotel and very clean everywhere!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and enjoy the weekend. Great staffing
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the two ladies working both days were amazing
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Latasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could have a better attitude . the rooms need to be cleaned better also when I first got to my room, the door was locked, but the maintenance man in it with and he left out with his lunch bag and jacket
Stayed 3 nights in Apr 2026