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Candlewood Suites Alabaster by IHG

2.5 star property
Enjoy the free WiFi at this Alabaster hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
1 bedroom, premium bedding, individually furnished, desk
1 bedroom, premium bedding, individually furnished, desk
Fridge, microwave, stovetop, dishwasher
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪6 min walk‬
  • Place, Alabaster Promenade
    ‪14 min walk‬
  • Place, Hoover Metropolitan Complex
    ‪17 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the area

Alabaster

Near the airport.At this Alabaster hotel, you'll be within 6 miles (10 km) of Veterans Park and 9 miles (15 km) of Oak Mountain State Park. American Village Citizenship Trust is within 9 miles (15 km) and Oak Mountain Amphitheatre is within 12 miles (20 km).

What's nearby

  • Propst Promenade - 6 min walk - 0.6 km
  • Alabaster Promenade - 14 min walk - 1.2 km
  • Oak Mountain State Park - 8 min drive - 13.3 km
  • Veterans Park - 8 min drive - 9.1 km
  • Hoover Metropolitan Complex - 17 min drive - 17.6 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬12 min walk

About this property

Candlewood Suites Alabaster by IHG

Enjoy the free WiFi at this Alabaster hotel
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster by IHG. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Exterior
Holiday Inn Express & Suites Alabaster by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 865 reviews
The price is CA $163
CA $190 total
includes taxes & fees
Nov 23 - Nov 24
Holiday Inn Express & Suites Alabaster by IHG

Property amenities

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 602 reviews
Rating 8 - Good. 153 out of 602 reviews
Rating 6 - Okay. 68 out of 602 reviews
Rating 4 - Poor. 35 out of 602 reviews
Rating 2 - Terrible. 28 out of 602 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Ghassan

Stayed 1 night in Aug 2025

4/10 Poor

Michael A.

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything about the hotel. Area is nice, but don't stay at this hotel.
Stayed 13 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great room.
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jul 2025

2/10 Terrible

Loretta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody at counter to check you in. It’s 6pm busy time.
Stayed 1 night in Jul 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk attendant was very nicr and patient, the property was quiet and nice all through you can see some aging but still nice and comfy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Staff is nice and the room was clean.
Stayed 1 night in Jul 2025

8/10 Good

Installation

Stayed 5 nights in Jun 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
No problem: would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Accounts Payable CNP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Need better cleaning staff and standards for the room being over $200 for 1 night with cleanliness of motel 7
Stayed 1 night in Jun 2025

8/10 Good

VaShea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was very nice upon check in and out.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

LuAnn

Stayed 2 nights in Jun 2025

10/10 Excellent

JACOB

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

JACOB

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Laketha

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Everything was already printed and waiting to be completed.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Johanna

Stayed 1 night in Jun 2025

4/10 Poor

Lori A

Stayed 4 nights in May 2025

2/10 Terrible

Lori A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are dirty moldy and need of update
Stayed 2 nights in Jun 2025