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Candlewood Suites Alabaster by IHG

2.5 star property
Enjoy the free WiFi at this Alabaster hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Balcony
Premium bedding, individually furnished, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪6 min walk‬
  • Place, Alabaster Promenade
    ‪14 min walk‬
  • Place, Hoover Metropolitan Complex
    ‪17 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the area

Alabaster

Near the airport.At this Alabaster hotel, you'll be within 6 miles (10 km) of Veterans Park and 9 miles (15 km) of Oak Mountain State Park. American Village Citizenship Trust is within 9 miles (15 km) and Oak Mountain Amphitheatre is within 12 miles (20 km).

What's nearby

  • Propst Promenade - 6 min walk - 0.6 km
  • Alabaster Promenade - 14 min walk - 1.2 km
  • Oak Mountain State Park - 8 min drive - 13.3 km
  • Hoover Metropolitan Complex - 17 min drive - 17.6 km
  • University of Alabama at Birmingham - 23 min drive - 41.6 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Whataburger - ‬18 min walk

About this property

Candlewood Suites Alabaster by IHG

Enjoy the free WiFi at this Alabaster hotel
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster by IHG. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Exterior
Holiday Inn Express & Suites Alabaster by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 887 reviews
The price is CA $159
CA $186 total
includes taxes & fees
Jan 11 - Jan 12
Holiday Inn Express & Suites Alabaster by IHG

Property amenities

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 610 reviews
Rating 8 - Good. 155 out of 610 reviews
Rating 6 - Okay. 69 out of 610 reviews
Rating 4 - Poor. 35 out of 610 reviews
Rating 2 - Terrible. 28 out of 610 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service
I could hear the toilet flush from next door room.
Stayed 1 night in Sep 2025

8/10 Good

Arnolds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Benita, Olive Branch

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to shopping, dining, and the interstate. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucas

Stayed 3 nights in Sep 2025

10/10 Excellent

Winston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025

2/10 Terrible

Nelson

Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away but near everything
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, but air conditioner kept turning off and room was very hot during the night. Also shower doors were very hard to open and my husband had to adjust them before I could take a shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Chequin

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isabella at the front desk was wonderful. We arrived early and she accommodated us not only with a room, but an upgrade! This kind of service is why we came back. We had a great experience here two times before and will definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin, Lighthouse Point

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop with our dog
Stayed 1 night in Aug 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

James

Stayed 3 nights in Aug 2025

10/10 Excellent

Tiayon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and offered their services if needed which I did later. Only issue we had was ice maker was sporadic making ice. Will definitely stay here each time we visit family.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Stayed 3 nights in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Ghassan

Stayed 1 night in Aug 2025

4/10 Poor

Michael A.

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything about the hotel. Area is nice, but don't stay at this hotel.
Stayed 13 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great room.
Stayed 1 night in Jun 2025