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Crowne Plaza Albuquerque by IHG

3.5 star property
3.5-star hotel near University of New Mexico

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Photo gallery for Crowne Plaza Albuquerque by IHG

Exterior
3 restaurants, breakfast served
Exterior
BBQ/picnic area
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
1901 University Blvd NE, Albuquerque, NM, 87102
  • Place, Rio Grande Trail
    ‪19 min walk‬
  • Place, University of New Mexico
    ‪3 min drive‬
  • Place, University of New Mexico Hospital
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Albuquerque

City center stay.Your stay at this Northeast Heights hotel places you within 3 miles (5 km) of University of New Mexico and University of New Mexico Hospital. Also, Albuquerque Convention Center is within 3 miles (5 km) and Old Town Plaza is within 6 miles (10 km).

What's nearby

  • Rio Grande Trail - 19 min walk - 1.6 km
  • Fresenius Medical Care at Heart Hospital Of New Mexico - 2 min drive - 3.4 km
  • University of New Mexico - 3 min drive - 3.0 km
  • Maxwell Museum of Anthropology - 3 min drive - 3.0 km
  • University of New Mexico Hospital - 4 min drive - 3.4 km

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Circle K - ‬2 min drive
  • ‪La Cumbre Brewing Company - ‬3 min drive
  • ‪Stripes Burrito Co. - ‬11 min walk
  • ‪Vegos - ‬3 min drive

About this property

Crowne Plaza Albuquerque by IHG

3.5-star hotel near University of New Mexico
Crowne Plaza Albuquerque by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 150 meeting rooms. Event space at this hotel measures 7793 square feet (724 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Crowne Plaza Albuquerque by IHG. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Albuquerque hotel is smoke free.

  • 1 building
  • 261 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • 7793 sq ft of conference space
  • 724 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Crowne Plaza Albuquerque by IHG offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from November 14 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in August and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Crowne Plaza Albuquerque by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Josh K

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Billie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay was ok but could use a little more attention to the room cleaning.
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
I felt safe there.
Stayed 1 night in Aug 2025

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Over all our stay was good but the hotel is next to the freeway so we could hear all the highway traffic traveling. It's close to the off ramps of I-40 so we could hear people drag racing so we really didn't sleep well. We couldn't live stream Netflix on the TV, kept saying wrong code even though we were using the code listed on the screen. Bed was comfortable and the hotel itself was clean. The woman who checked me in seemed to be in a bad mood.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with partner
Disliked: Amenities
Could be wonderful. The hotel is in a not so great area of the city. We were uncomfortable parking there but grateful there were security patrols. Rugs in halls trapped down e we itch duct tape. Both of our experiences dining were not great. Would not come back.
Stayed 1 night in Aug 2025

8/10 Good

Charmayne

Liked: Cleanliness, staff & service
The bathtub didn't drain properly, the tub would fill up with water when shower was on.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

6/10 Okay

Alex

Travelled with family, Travelled with partner
Overall stay was ok, air conditioning wasn’t cooling! Place looks old but it’s nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Stayed 1 night in Aug 2025

8/10 Good

Timothy

Business traveller
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was a little sketchy but the hotel itself was great and I felt safe there. Really liked the restaurant/bar so we didn't have to leave the property to have dinner.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

2/10 Terrible

Rita

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Anna

Stayed 2 nights in Aug 2025

10/10 Excellent

John H.

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place. The only thing is that, We paid for our Drinks and Dinner in the Restaurant on a credit card. When we were checking out, they had changed our dinner to our room. These were separate charges. So be careful.
Stayed 1 night in Aug 2025

8/10 Good

WEIPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 4 nights in Aug 2025

10/10 Excellent

Brice

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants,awesome staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica

Stayed 2 nights in Aug 2025

6/10 Okay

Jo, Arvada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant and bar staff seem to have no training. No greeting, must ask to be helped and then you are made to feel as if you interrupted their conversation. Our second and last visit to this hotel. And to be clear, this review reads as the first.
Stayed 1 night in Aug 2025

6/10 Okay

Stacy

Business traveller
Liked: Cleanliness, staff & service, amenities
This is an older hotel in relatively good condition. However, it’s located in an area where there is a lot of activity on the street. I visited a convenience store two blocks down and found myself in a very uncomfortable position.
Stayed 2 nights in Jul 2025

10/10 Excellent

Asha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location.
Stayed 7 nights in May 2025