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Hilton Auckland

5.0 star property
5-star luxury hotel near Commercial Bay

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Photo gallery for Hilton Auckland

Suite, 1 King Bed (Port Suite) | View from room
Suite, 1 King Bed (Relaxation Suite) | Living area
Lobby lounge
Deluxe Room, 1 King Bed, Harbour View (Plus)
Breakfast, lunch, dinner served; ocean views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

View in a map
Princes Wharf 147 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪5 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bow Suite)

Suite, 1 King Bed (Bow Suite)

Suite, 1 King Bed (Bow Suite)

  • 53 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Relaxation Suite)

Suite, 1 King Bed (Relaxation Suite) | Living area

Suite, 1 King Bed (Relaxation Suite)

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | View from room

Deluxe Room, 1 King Bed (Plus)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Port Suite)

Suite, 1 King Bed (Port Suite) | View from room

Suite, 1 King Bed (Port Suite)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Harbor View

Deluxe Twin Room, Harbour View

Deluxe Twin Room, Harbor View

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Harbor View (Plus)

Deluxe Room, 1 King Bed, Harbour View (Plus)

Deluxe Room, 1 King Bed, Harbor View (Plus)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room, Harbor View

King, Deluxe Room, Harbour View

King, Deluxe Room, Harbor View

9.4 out of 10
Exceptional
(76 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Room

King, Room

King, Room

9.6 out of 10
Exceptional
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Auckland

Oceanside stay.At this Auckland Central Business District hotel, you'll be within a 5-minute walk of Commercial Bay and Auckland Ferry Terminal. Sky Tower and SkyCity Casino are also within half a mile (1 km).

What's nearby

  • Princes Wharf - 1 min walk - 0.0 km
  • Auckland Ferry Terminal - 5 min walk - 0.5 km
  • University of Auckland - 10 min walk - 0.9 km
  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Danny Doolan's - ‬2 min walk
  • ‪Beast & Butterflies Auckland - ‬2 min walk
  • ‪Saint Alice - ‬2 min walk

About this property

Hilton Auckland

5-star luxury hotel near Commercial Bay
Hilton Auckland offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 13024 square feet (1210 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Auckland. Parking is available for a fee.

This Art Deco Auckland hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 13024 sq ft of conference space
  • 1210 sq m of conference space
  • Built in 2001
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players, and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Wired internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (NZD 60 per day)
  • Valet parking on site (NZD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 24 2025 to February 2 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 43 per person
  • Fee for in-room wired internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: NZD 60.00 per day
  • Valet parking fee: NZD 60.00 per day
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland

Reviews

Hilton Auckland Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 676 out of 1018 reviews
Rating 8 - Good. 218 out of 1018 reviews
Rating 6 - Okay. 73 out of 1018 reviews
Rating 4 - Poor. 33 out of 1018 reviews
Rating 2 - Terrible. 18 out of 1018 reviews

Reviews

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Staff went above and beyond. Always a good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Maritess

Stayed 1 night in Aug 2025

10/10 Excellent

Tara, Old Bridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast buffet was delicious, plentiful, contained many options, and is located in a beautiful spot overlooking the harbour. The staff was very friendly, welcoming, knowledgeable, and helpful. They really made you feel "at home " even if home is across the world.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and staff was very friendly and helpful. The only negative is that the only parking option is valet. The valet team were terrific but it's overpriced of it's not included and a bit of a hassle.
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing experience

Balcony was absolutely filthy when we checked in, it was clearly not cleaned for days or weeks. Disgusting to see rubbish and poop when looking out at the harbour. Bathroom had stains around the bath faucet. Breakfast buffet had very few dairy free options and the food signs were inconsistent with the allergy info, which could be dangerous if you had severe allergies. My husband ordered the pancakes and said they were good, fried eggs and bacon were fine. Soy milk was freely available. Service was fine. Condition of room was a bit old and tattered. Bed was comfy and big. Be aware that you will be able to hear quite loud ferry horns at all hours, rooms are not soundproofed. They woke me up early in the morning. I was not informed about works at the hotel until I checked in. Hilton blamed hotels.com who I booked through, however the responsibility sits with Hilton to ensure it is clear to guests at the time of booking, and it was not despite them being planned works. Works were noisy both in the room and more so on the balcony. I would not have booked the room if I knew. Assistant manager Catherine tried really hard to make up for the issues but a free drink at the bar or a complimentary brownie - which was apparently sent to our room but we didn't receive it - doesn't make up for the poor experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Yuanyuan

Stayed 1 night in Aug 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating & Cooling in rooms not the best hard to get correct temperatures, drains in showers are very smelly, rooms need to have normal coffee available not everybody likes pod coffee
Stayed 5 nights in Aug 2025

10/10 Excellent

Carina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, hence we picked this hotel. Check in was at 3pm. We waited around until this time, headed in only to be told our room wasn’t ready! Had to wait until 4pm to even get into the room. The hotel staff called when ready which was convenient. This made our evening unnecessarily rushed as we had to be out at an event soon after. Hotel itself is nice, the rooms are fairly outdated and drabby. Given the price, I would have expected better condition suites & better service. Much nicer hotels available for half the price in Auckland.
Stayed 1 night in Aug 2025

10/10 Excellent

Starajean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed. Room was perfect, the balcony was just as big as the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Worth every penny
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Best around
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

Glenys, Woodland Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

The hotel is very comfortable. We had a lovely view over the harbor. The front desk and concierge staff are outstanding. The breakfast was sumptuous and the view was spectacular. The only drawback was the officious female server who made the atmosphere less relaxing than it should have been.
Stayed 3 nights in Aug 2025

10/10 Excellent

Graham, Farnham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, well, fantastic views. You should check when the cruise boats come to Auckland, as they park right in front of the hotel. Meaning your view is blocked for 12 hours.
Stayed 5 nights in Apr 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent deck space, small bathroom though
Stayed 1 night in Aug 2025

6/10 Okay

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow, had to wait in a long que with only 2 staff on. They refused to honor the free breakfast even though I could show them it was included in our confirmation. Otherwise, great room with a great view out to the harbour.
Stayed 1 night in Aug 2025

6/10 Okay

nalin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff. Still felt like there were too few. I requested as a Gold member for a specific room, and was disappointed it was not available. Generally an ok place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like a king and queen. Facilities were clean tidy beautifully presented
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lim C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend escspe.

From the time we checked in to departure service was attentive and easy. Great spacious room. One of the few hotels these days that has a bath. Only snag but we are not complaining, we were greeted with a piece of cake in our room and later realised when we read the welcome card that it was fir another guest for his birthday! Sorry Dale, perhaps you got allocated our room and was greeted by an anniversary treat?!
View from our room balcony
Stayed 1 night in Jul 2025

10/10 Excellent

Roschelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely, valet parking was efficient, and front-of-house staff were very helpful. Breakfast buffet has stunning views but the food and coffee were average.
Stayed 1 night in May 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025