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Hilton Auckland

5.0 star property
5-star luxury hotel near Commercial Bay

Choose dates to view prices

Photo gallery for Hilton Auckland

Suite, 1 King Bed (Port Suite) | View from room
Reception
Deluxe Room, 1 King Bed, Harbour View (Plus)
Reception
Suite, 1 King Bed (Relaxation Suite) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
Princes Wharf 147 Quay Street, Auckland, 1010
  • Auckland Ferry Terminal
    ‪5 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • SkyCity Casino
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bow Suite)

Suite, 1 King Bed (Bow Suite)

Suite, 1 King Bed (Bow Suite)

  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Relaxation Suite)

Suite, 1 King Bed (Relaxation Suite) | Living area

Suite, 1 King Bed (Relaxation Suite)

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View (Plus)

Deluxe Room, 1 King Bed, Harbour View (Plus)

Deluxe Room, 1 King Bed, Harbour View (Plus)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Room

King, Room

King, Room

9.8 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | View from room

Deluxe Room, 1 King Bed (Plus)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room, Harbour View

King, Deluxe Room, Harbour View

King, Deluxe Room, Harbour View

9.4 out of 10
Exceptional
(66 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Port Suite)

Suite, 1 King Bed (Port Suite) | View from room

Suite, 1 King Bed (Port Suite)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, desk

Twin Room

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Harbour View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Harbour View

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Auckland

Oceanside stay.At this Auckland Central Business District hotel, you'll be within a 5-minute walk of Commercial Bay and Auckland Ferry Terminal. Sky Tower and SkyCity Casino are also within half a mile (1 km).

What's nearby

  • Auckland Ferry Terminal - 5 min walk - 0.5 km
  • University of Auckland - 10 min walk - 0.9 km
  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km
  • Spark Arena - 18 min walk - 1.5 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬2 min walk
  • ‪Monsoon Poon - ‬3 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Sushi Train - ‬3 min walk

About this property

Hilton Auckland

5-star luxury hotel near Commercial Bay
Hilton Auckland offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 13024 square feet (1210 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Auckland. Parking is available for a fee.

This Art Deco Auckland hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 13024 sq ft of conference space
  • 1210 sq m of conference space
  • Built in 2001
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players, and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Dutch, English, French, German, Japanese, Korean, Spanish

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Wired internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (NZD 60 per day)
  • Valet parking on site (NZD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 2 2025 to October 14 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 43 per person
  • Fee for in-room wired internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: NZD 60.00 per day
  • Valet parking fee: NZD 60.00 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland

Hilton Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sameeka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was the best I've ever experienced, the staff went above and beyond to make our stay pleasurable. I will definitely be recommending Hilton to others and will not hesitate to stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely but my room was very hot and it wasn’t easy to figure out the air con situation
Stayed 1 night in Mar 2025

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very nice room, we really enjoyed it. The staff was extremely helpful all over the hotel. The breakfast was very good and painful, the staff always there to service and assist.
Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. We sailed on Celebrity - the ship docks right next to the hotel!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

We only stayed for one night and even though it was a short stay, we still had an amazing experience. The staff were so lovely and helpful, and the views from our room were stunning. The staff were very transparent in relation to the docking of a cruise ship along side the hotel, which meant views would be obscured. It was disappointed but we were happy to know well in advance.
Stayed 1 night in Mar 2025

8/10 Good

Nicole, Kansas City

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Norbert, Sahuarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Amenities
Excellent staff and facilities. Beautiful view and lovely breakfast. Staff was very attentive and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

brian, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Walk to restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2025

8/10 Good

Daniel, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Mar 2025

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to be back
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late at night, staff was attentive and room was very nice and cleam
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to harbor and restaurants. Great location, great staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Royd

Stayed 1 night in Feb 2025

10/10 Excellent

Catherine, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Zoe

Stayed 4 nights in Feb 2025

10/10 Excellent

may

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location especially if going on a cruise...my suitcase wheel was defective the maintenace man fixed it.. Staff accomodating, lovely cleen rooms...spacious 5***
Stayed 2 nights in Feb 2025

10/10 Excellent

Ross, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Great view right on the pier, the only issue is the cruise ships overwhelmed the parking area when they come in
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Not on a cruise? Avoid

Avoid this hotel unless you are traveling on a cruise. If a ship docks next to hotel it towers over the building and it’s impossible to get in and out of the hotel due to 4000 people everywhere trying to get away from the dock. Booked months in advance but only warned about docking dates days before arrival. Hallways are tired and while staff are helpful this hotel chain needs to think hard about how they brand this location
Stayed 3 nights in Feb 2025

6/10 Okay

Cynthia, LONDON

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was a bit tired looking especially for the price point. It needs a renovation. Mold in grout in shower, etc. Be sure you understand that any room that doesn’t face the water, is not a city view but rather a view of an apartment which = closed curtains all the time. Very convenient if you are cruising given its proximity to the port.
Stayed 4 nights in Feb 2025

8/10 Good

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hilton Auckland Hotel is a beautiful property that offers a memorable experience. My wife and I stayed there for one night before embarking on a cruise, and the location couldn't have been more convenient, with the cruise ship docked just beside the hotel. The hotel's decor is elegant, and our Harbour Plus room, which provided breathtaking views of the harbour, was beautifully appointed with all the amenities we could need. While breakfast was included, I found it disappointing that they charged extra for a cappuccino—this felt a bit petty. Additionally, the breakfast buffet could use some improvement; we had to remind the staff several times to replenish the offerings. I also experienced a long wait of 40 minutes for an omelette, which did not meet my expectations for timely service. Overall, our stay was enjoyable and convenient, but some areas could be enhanced to make it truly exceptional.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025