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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
4-star spa hotel near Resorts World Birmingham, connected to a shopping center

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Front of property - evening/night
Reception
Indoor pool, sun loungers
5 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, The Vox Conference Centre
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪14 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(90 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.8 out of 10
Exceptional
(31 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Birmingham

Marston Green stay.With a stay at this Marston Green hotel, you'll be steps from Resorts World Birmingham and Santai Spa. Pendigo Lake and National Exhibition Centre are also within half a mile (1 km).

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Pendigo Lake - 1 min walk - 0.1 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • bp pulse LIVE - 2 min walk - 0.2 km
  • National Exhibition Centre - 3 min walk - 0.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪Costa Coffee - ‬1 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

4-star spa hotel near Resorts World Birmingham, connected to a shopping center
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the business-friendly Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pet friendly
  • Kids pool
3.9 out of 5, Good, 1,003 reviews
The price is CA $159
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includes taxes & fees
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Property amenities

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Rollaway beds are only suitable for guests aged up to 12.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1005 reviews
Rating 8 - Good. 162 out of 1005 reviews
Rating 6 - Okay. 63 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay food and staff all excellent will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was spotless, quiet and had a perfect sleep. Nespresso machine available for morning espresso
Stayed 1 night in Nov 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities
We were fortunate to have booked a superior room and its was lovely. It had everything we needed and we would definitely stay here again. The vip parking is a must.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 2 nights in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Convenient and well Presented
Stayed 1 night in Nov 2025

8/10 Good

Lidia

Business traveller
Liked: Cleanliness, staff & service, amenities
It was clean, friendly staff, lovely room. Lots of food choices. We had a very comfortable stay. The only complaint is the unsecured internet service. A hotel of this calibre should have secured wifi for its guests.
Stayed 2 nights in Nov 2025

10/10 Excellent

mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Anne-Marie

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

6/10 Okay

Phil

Business traveller
Disliked: Cleanliness, staff & service
Rooms and hotel great. Sky bar restaurant = dire. We had dinner one evening and never again. Too slow. Inattentive staff. Mediocre food. Breakfast like you’d expect from a much cheaper hotel and again. Very inattentive staff. Travelled with our 11 month old daughter and the high chairs too filthy to use! Disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Corrine

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly hotel staff, the room was amazing! The bed super comfortable and the L-shaped sofa to watch tv, was nice too. Breakfast was also great, highly recommend, no disappointments. Obviously the use of the spa was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
The room was very spacious and impeccable clean. Every day the mini fridge was stocked and ready for us.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amina

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities
Absolutely love this hotel first time I’ve been there I definitely will be rebooking
Stayed 2 nights in Nov 2025

2/10 Terrible

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Find them very rude and haven’t got my 50 pound deposit
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy, rooms were clean, lots to do nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Stayed 2 nights in Oct 2025

8/10 Good

Jordan

Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spa access was the highlight, very well maintained and staff were lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities
The suite room stay exceeded our expectation, great service and exceptional suite
Breakfast In room service
Stayed 1 night in Oct 2025

10/10 Excellent

Fiona

Stayed 1 night in Oct 2025