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Hilton Birmingham Metropole

4.0 star property
Family-friendly 4-star hotel near Resorts World Birmingham

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Property video
2 bars/lounges
Reception
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Single Room

  • Sleeps 1

Deluxe Twin Room

  • Sleeps 2

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Queen Hilton Guestroom

  • Sleeps 2

View all photos for Corner Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Corner Suite

  • Sleeps 2

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

Hilton Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

View all photos for Twin Hilton Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Hilton Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

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About the area

Birmingham

Marston Green stay.Within a 10-minute walk of this Marston Green hotel, you'll find National Exhibition Centre and bp pulse LIVE. Resorts World Birmingham is within half a mile (1 km) and Bullring & Grand Central is within 16 miles (25 km).

What's nearby

  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Vox Conference Centre - 7 min walk - 0.7 km
  • Santai Spa - 7 min walk - 0.7 km
  • bp pulse LIVE - 10 min walk - 0.9 km

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Genting Hotel - ‬10 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪The Piazza (Wetherspoon) - ‬17 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Costa Coffee - ‬12 min walk

About this property

Hilton Birmingham Metropole

Family-friendly 4-star hotel near Resorts World Birmingham
Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 59998 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 18.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Reviews

Hilton Birmingham Metropole Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 425 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 106 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

Reviews

8/10 Good

Tunde

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

AMIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

bibiene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mee Kuan

Travelled with family
Good
Stayed 1 night in Aug 2025

4/10 Poor

Kenneth Raydon, Harare

Stayed 2 nights in Jul 2025

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for access to our convention, internet and food options can be a little iffy but it was extremely busy, the staff though were wonderful and helpful, it was easy to find and get around and being disabled they were so eager to make it more comfortable and manageable for me.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booking was for a room with 2 x double beds but disappointingly there was only 2 single beds in the room
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely trip away!

Absolutely lovely room and patio doors opening to a view over river. Clean and comfortable room - set out lovely!! Furnishings to a high standard.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the quilt show at the NEC. Friendly, helpful staff. The restroom off the lobby needed attention.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had a lovely overnight stay. Rooms, bar and breakfast were all good and staff were very helpful. Great location for an event at the NEC - 5 minute walk. Would recommend and stay again.
Stayed 1 night in Apr 2025

8/10 Good

allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2025

4/10 Poor

Colin

Disliked: Property conditions & facilities, room comfort
Very dark and dingy king executive rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay

We stayed overnight for a wedding celebration at the hotel and really enjoyed it all very much. Very comfortable bed and great breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Annette

Liked: Cleanliness, room comfort

Two night stay to be near to NEC

Bed was very comfortable except that we had a disability room and the bed was pushed up against the wall making it awkward for one person to get in. Bathroom however was brilliant with walk in shower, seat, grab rails and emergency cords. Food in bar was poor and expensive. Breakfast was good but expensive at 18 pound per person, nice choice but nothing out of the ordinary. A little bit disappointed as i had expected more from a Hilton hotel. Close to NEC and free shuttle bus was a bonus. Staff were very pleasant and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Kumiko Abe

Liked: Cleanliness, staff & service
Shower had only hot water uncontrollably. I had shower late night so I didn’t complain.
Stayed 1 night in Jul 2025

8/10 Good

Harvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property,also the gym's facilities however didn't like the breakfast was warm not hot
Stayed 3 nights in Jul 2025

4/10 Poor

Nathan

Stayed 3 nights in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jul 2025

10/10 Excellent

Jag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Geraldine

Liked: Property conditions & facilities, room comfort

Outstanding

Excellent
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Stayed 2 nights in Jul 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel genuinely had some if the friendliest staff I've ever come across in a hotel. The chap on the desk at breakfast was an absolute gem, as were the waiting staff. They were helpful, attentive, kind, and smiley. Our room was pretty standard. But comfortable, clean, and had very comfy beds. A huge elevision was an extra bonus. Good toiletries, and big, fluffy towels were also lovely. The swimming pool and gym area were clean and of an excellent standard. Again, with extremely helpful staff. The 1 downside to this fabulous hitel is the SIXTEEN POUNDS A DAY car parking charge. It's utterly abhorrent that after paying to stay the night in the hotel, you get charged to park your car on top. Charge the day guests, or conference attendees, but not the good people that have already paid to use your establishment.
Stayed 2 nights in Jul 2025