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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property
3.5-star hotel near The Mailbox

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Free daily buffet breakfast
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Place, Bullring & Grand Central
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(156 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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Birmingham City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
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4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $115
CA $150 total
includes taxes & fees
Nov 23 - Nov 24
Crowne Plaza Birmingham City Centre by IHG

About the area

Birmingham

Birmingham City Centre stay.A stay at this Birmingham City Centre hotel places you steps from The Mailbox and within a 5-minute walk of Symphony Hall. Utilita Arena Birmingham and O2 Academy Birmingham are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Miller & Carter - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Elio Cafe - ‬4 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

3.5-star hotel near The Mailbox
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Daily buffet breakfast (GBP 16.95 per person)
Crowne Plaza Birmingham City Centre by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $115
CA $150 total
includes taxes & fees
Nov 23 - Nov 24
Crowne Plaza Birmingham City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Reviews

Holiday Inn Express Birmingham - City Centre by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1188 out of 1810 reviews
Rating 8 - Good. 469 out of 1810 reviews
Rating 6 - Okay. 85 out of 1810 reviews
Rating 4 - Poor. 39 out of 1810 reviews
Rating 2 - Terrible. 29 out of 1810 reviews

Reviews

2/10 Terrible

Bibi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights - 2 rooms side by side. Bathroom tiles were broken, blonde hair was on the bedding (a huge clump of it) , the phone did not work(no cord), stains on the floor and coffee stains on the wall. No complimentary water or fridge, toiletries were not replenished on arrival, iron did not work. Would not recommend this place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay!

Room was large and extremely clean. It did have air-conditioning but while I could hear it working I couldn't feel it's effects. Very limited food menu and no room service. Staff were all very friendly. Breakfast service was excellent. Despite a couple of minor points I would recommend this hotel. Definitely worth the price, especially given it was a last-second booking.
Stayed 1 night in Aug 2025

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful, had a great weekend for pride
Stayed 3 nights in May 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet night’s sleep in a cool room (whilst 30° outside during the day). Modern uncluttered layout. Decent shower. Good basic facilities. Good location Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Edmonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chahal

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could park outside really helps. The 10th floor was quite. Liked the lift key. Breakfast was good straight forward and area clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

8/10 Good

Balbir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 2 nights in Aug 2025

6/10 Okay

Alistair

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a double bedroom each for 1 night on the 7th floor. Unfortunately we found a splattering of what appeared to be blood on the bedding and the bathroom in my room had a foul nauseating smell of raw sewerage. This was really unpleasant especially first thing in the morning. Otherwise the bathroom was clean. Check in was excellent. It was quick, efficient and we were offered 2 rooms next door to each which was perfect. Breakfast was well cooked, there was plenty of food and it was nice & hot. Rooms and other areas of the hotel were clean but there were lots of uncleared tables at breakfast. This meant that there was a scramble to get a clean table. As we were only staying the 1 night we didn’t report the sewerage smell or the small amount of blood on the bedding to hotel staff. We’d stay here again given the close proximity to the city centre, the price and breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Perfectly fine for a budget hotel

Hotel was clean and staff welcoming. Unfortunately the aircon stopped working in the night and the room was very hot. The aircon panel also started flashing brightly which woke us up… not terrible, just frustrating.
Stayed 1 night in Aug 2025

8/10 Good

Maliha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hamnah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2025

8/10 Good

Damian

Stayed 1 night in Jul 2025

10/10 Excellent

Chahal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to the canal

Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location for getting out and around Birmingham. It is very clean and breakfast options are good. Staff are very polite, helpful and friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bed was comfortable
Stayed 1 night in Aug 2025

4/10 Poor

Peter Cris

Business traveller
No airconditioning - very hot. Chef not working so very little food
Stayed 2 nights in Jul 2025