Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property
3.5-star hotel near The Mailbox

Choose dates to view prices

Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(194 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the area

Birmingham

Birmingham City Centre stay.A stay at this Birmingham City Centre hotel places you steps from The Mailbox and within a 5-minute walk of Broad Street. Symphony Hall and Utilita Arena Birmingham are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Broad Street - 3 min walk - 0.3 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Malmaison Birmingham - ‬5 min walk
  • ‪The Soloman Cutler (Wetherspoon) - ‬5 min walk
  • ‪The Botanist - ‬3 min walk
  • ‪Everyman Mailbox Cinema - ‬3 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

3.5-star hotel near The Mailbox
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Frequently asked questions

How close is Holiday Inn Express Birmingham - City Centre by IHG to the airport?

Holiday Inn Express Birmingham - City Centre by IHG is 17.4 mi (34-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Birmingham - City Centre by IHG?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Birmingham - City Centre by IHG on May 4, 2026 start from CA $96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Birmingham - City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Birmingham - City Centre by IHG.

Does Holiday Inn Express Birmingham - City Centre by IHG offer free breakfast?

Holiday Inn Express Birmingham - City Centre by IHG offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Express Birmingham - City Centre by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Birmingham - City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Birmingham - City Centre by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express Birmingham - City Centre by IHG have a pool?

Holiday Inn Express Birmingham - City Centre by IHG does not have a pool.

Does Holiday Inn Express Birmingham - City Centre by IHG have a restaurant?

Holiday Inn Express Birmingham - City Centre by IHG is home to Express Cafe and Bar, which features light fare.

Does Holiday Inn Express Birmingham - City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Birmingham - City Centre by IHG to downtown Birmingham?

Holiday Inn Express Birmingham - City Centre by IHG is 0.5 mi away from Birmingham.

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1313 out of 2009 reviews
Rating 8 - Good. 526 out of 2009 reviews
Rating 6 - Okay. 100 out of 2009 reviews
Rating 4 - Poor. 39 out of 2009 reviews
Rating 2 - Terrible. 31 out of 2009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Hafsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff and receptionists in particular were lovely :)
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Excellent room
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, loved that breakfast was included in the price, comfortable.
Stayed 1 night in Dec 2025

4/10 Poor

Marty

Liked: Staff & service
Disliked: Cleanliness
First room walked in serious smell.went into bathroom and was heaving.Sewage smell.To be fair went to reception and changed us straight away reception staff were all good.new room stains all over carpet,toilet leaking. Breakfast was ok plenty of choice. Wouldnt stay here again,location close to amenities but overlooking derelict car park.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Lovely warm bedroom on entry.
Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was ok but difficult to walk past the sofa bed
Stayed 2 nights in Dec 2025

6/10 Okay

Sam

Liked: Staff & service
Great customer service but the hotel itself is average at best and overpriced for what it is.
Stayed 1 night in Dec 2025

6/10 Okay

Yusra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was too small. They ran out of croissants on both mornings
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Sneya

Business traveller
Liked: Cleanliness, staff & service
Room was spotless and staff was courteous
Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all over. Staff were wonderful and the room was perfect. Will recommend to others.
Stayed 1 night in Dec 2025

10/10 Excellent

Sri ram

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Stayed 1 night in Dec 2025

10/10 Excellent

H.

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast had food bags so could take on the go. Hotel staff were friendly. Excellent location for Symphony Hall. Generally very clean, only took a star off as found something under the bed!
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Excellent breakfast. Helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Parameswaran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs were excellent and very welcoming. Amenities were good as well. Overall the experience was very good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chit Wan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, though small room
Stayed 1 night in Nov 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, amenities
Great location , clean and very good breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple stay
Stayed 1 night in Dec 2025