Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property
3.5-star hotel near The Mailbox

Choose dates to view prices

Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(213 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room

8.4 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

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About the area

Birmingham

Birmingham City Centre stay.A stay at this Birmingham City Centre hotel places you steps from The Mailbox and within a 5-minute walk of Broad Street. Symphony Hall and Utilita Arena Birmingham are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Broad Street - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 9 min walk - 0.8 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Malmaison Birmingham - ‬5 min walk
  • ‪Everyman Mailbox Cinema - ‬3 min walk
  • ‪The Botanist - ‬3 min walk
  • ‪Bar Estilo - ‬3 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

3.5-star hotel near The Mailbox
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel

Holiday Inn Express Birmingham City Centre

Inn Express Birmingham City

Express Birmingham City By Ihg

Holiday Inn Express Birmingham City Centre

Holiday Inn Express Birmingham City Centre by IHG

Holiday Inn Express Birmingham City Centre an IHG Hotel

Holiday Inn Express Birmingham - City Centre by IHG Hotel

Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Frequently asked questions

How close is Holiday Inn Express Birmingham - City Centre by IHG to the airport?

Holiday Inn Express Birmingham - City Centre by IHG is 17.4 mi (34-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Birmingham - City Centre by IHG?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Birmingham - City Centre by IHG on Jun 7, 2026 start from CA $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Birmingham - City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Birmingham - City Centre by IHG.

Does Holiday Inn Express Birmingham - City Centre by IHG offer free breakfast?

Holiday Inn Express Birmingham - City Centre by IHG offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Express Birmingham - City Centre by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Birmingham - City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Birmingham - City Centre by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express Birmingham - City Centre by IHG have a pool?

Holiday Inn Express Birmingham - City Centre by IHG does not have a pool.

Does Holiday Inn Express Birmingham - City Centre by IHG have a restaurant?

Holiday Inn Express Birmingham - City Centre by IHG is home to Express Cafe and Bar, which features light fare.

Does Holiday Inn Express Birmingham - City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Birmingham - City Centre by IHG to downtown Birmingham?

Holiday Inn Express Birmingham - City Centre by IHG is 0.5 mi away from Birmingham.

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1370 out of 2113 reviews
Rating 8 - Good. 567 out of 2113 reviews
Rating 6 - Okay. 104 out of 2113 reviews
Rating 4 - Poor. 39 out of 2113 reviews
Rating 2 - Terrible. 33 out of 2113 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Mr Jonathan g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room very clean, everything needed for one night stay and free breakfast what not to like.. only problem just parking not at the hotel, and not until you get there they offer discount at a certain car park, but we had already booked at a different car park, as didn't know about the offer..
Stayed 1 night in Feb 2026

8/10 Good

Ruby

Stayed 1 night in Feb 2026

10/10 Excellent

Ezra

Stayed 2 nights in Feb 2026

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre, decent location and parking for 11 quid.
Stayed 1 night in Feb 2026

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Room was spotless and the a/c was great. Breakfast was delicious, with plenty of choice. Hotel location is handy for our needs, and only 10 minutes walk from New Street station.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were welcomed warmly by Elsa. What a lovely lady. She explained what we needed to know whilst checking us in. This was done smoothly and efficiently. Thank you.
Stayed 1 night in Feb 2026

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
lovely chap on reception. Clean room nice and quiet.
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room very clean with all features we needed. Staff very friendly and helpful.
Stayed 1 night in Feb 2026

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience however had a late checkout so was surprised by housekeeping knocking at 10, so better communication needed.
Stayed 1 night in Feb 2026

6/10 Okay

Neil

Stayed 1 night in Feb 2026

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely staff, free breakfast and comfortable beds! Mum and I had a lovely stay, and even accessibility in choosing us a room was considered. Would definitely stay again!
Stayed 1 night in Feb 2026

10/10 Excellent

Joe

Stayed 1 night in Feb 2026

8/10 Good

Esther

Stayed 1 night in Feb 2026

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Feb 2026

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Small for 3 people with little room for manoeuvre. Need to be okay with lifts, as 17 floors. Good breakfast included. Friendly staff and in an easy position to reach the train station and the city centre.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff lovely hotel just lovely only down side was food at night ordered a pizza and it was cold as was the fries :(
Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
The team was lovely, the room big, and the bed comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Carl

Stayed 1 night in Feb 2026

2/10 Terrible

Mark

Liked: Cleanliness, staff & service
Worst breakfast i have ever experienced
Stayed 1 night in Feb 2026

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all wonderful. Very clean rooms.
Stayed 2 nights in Feb 2026

10/10 Excellent

juliet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
out standing staff, great breakfast, lovely clean room.
Stayed 1 night in Feb 2026

10/10 Excellent

toni

Stayed 1 night in Feb 2026