Everything was great. The property was very clean and accessible. The staff was super friendly. My check-in was easy. Great overall experience at a great value.
Honestly.Aside from the kindness of the people who work here and the cleanliness of the rooms there's not much I can really get excited about here and I don't understand why it has such a high rating online but then again it was very affordable. The first night I checked him.I had no soap or anything of any kind except towels. There are no lights of any kind on the end cable.or nightstands.There's only one massive spotlight that blinds you when you sit in the bed. The tv mostly didn't work intermittently. The beds were not comfortable and the sheets kept coming off.
The hotel itself was good, it's what you expect for such a cheap price. The door lock was busted in my room so it had no lock other than the door handle room key lock. The light bulb closest to the door was flickering the entire time it was tried to be used so we just never used it. The light closest to the bathroom worked as well as the bathroom light. The hotel staff, however, could be nicer and more accommodating. I got there (mind you I booked this room for two nights back in March) and they said my information showed up but the money for the room wasn't accounted for. I waited for an hour it seemed before I could get into my room that I did pay for. Had to wait in the lobby on the phone with hotels.com before I could get anything resolved and the manager said "if there's no money, there's nothing I can do" when I've shown proof of payment several times through my cash app and hotels com receipt. Their system needs to be updated or new management or something because that was ridiculous. The hotel itself was fine, no other problems other than with the staff and the small things I mentioned.
While it may be an older hotel, the rooms are recently renovated. Comfortable bed, large TV, fridge, microwave, AC. The room was also very clean and the front desk manager was very helpful and accommodating to our special requests. A+ in my book
We will definitely be staying here again. My wife and I take frequent trips to Canton and we have found our new spot.