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Casa Pestagua Relais Châteaux

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Photo gallery for Casa Pestagua Relais Châteaux

A pool area with a spiral staircase, lounge chairs, and potted plants.
An ornate wooden door with brass handles, a chandelier, and a table with potted plants.
A spacious living room with two sofas, a wooden coffee table, and a ceiling fan.
A restaurant with high arched windows, a chandelier, and neatly set dining tables.
An outdoor patio area with wooden furniture, umbrellas, and a pool.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

A spacious bedroom with a large bed, a desk with a lamp, a ceiling fan, and wooden paneling.

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

A rooftop pool area with lounge chairs, an umbrella, and a view of a dome in the background.

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A spacious bedroom with a four-poster bed, a large mirror, a flat-screen TV, and a window with curtains.

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

A bathroom with a checkered floor, a bathtub, wooden vanity, and a large mirror.

Grand Suite

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Madariaga)

A balcony with wicker furniture, potted plants, and a tiled roof in the background.

Suite (Madariaga)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Santo Domingo Square and Palacio de la Inquisicion are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Plaza Santo Domingo - 3 min walk - 0.3 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪La Vitrola - ‬3 min walk
  • ‪El Porton de San Sebastian - ‬1 min walk
  • ‪Casa Pura - ‬3 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Montesacro Resto - Bar - ‬3 min walk

About this property

Casa Pestagua Relais Châteaux

4.5-star luxury hotel near Clock Tower
Casa Pestagua Relais Châteaux offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Pestagua Relais Châteaux. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Casa Pestagua Relais Châteaux was completed in March 2023.

This 4.5-star Cartagena hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Casa Pestagua Relais Châteaux offers 16 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Pestagua Relais Châteaux

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Pestagua

Casa Pestagua Boutique Spa

Casa Pestagua Boutique Spa Cartagena

Casa Pestagua Hotel

Casa Pestagua Hotel Boutique

Casa Pestagua Relais Châteaux Hotel Cartagena

Casa Pestagua Hotel Boutique Spa Cartagena

Hotel Casa Pestagua

Hotel Pestagua

Pestagua Hotel

Casa Pestagua Cartagena

Casa Pestagua Hotel Boutique Cartagena

Casa Pestagua Relais Châteaux Hotel

Casa Pestagua Relais Châteaux Cartagena

Casa Pestagua Hotel Boutique Spa

Casa Pestagua Relais Châteaux

Casa Pestagua Relais Chateaux

Casa Pestagua Relais Châteaux Hotel

Casa Pestagua Relais Châteaux Cartagena

Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

How close is Casa Pestagua Relais Châteaux to the airport?

Casa Pestagua Relais Châteaux is 3.7 mi (14-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of Sept 14, 2026, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on Sept 20, 2026 start from CA $936, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Pestagua Relais Châteaux have an airport shuttle?

Casa Pestagua Relais Châteaux offers an airport shuttle 24 hours a day, on request, for a charge of USD 60 per vehicle, one-way.

How close is Casa Pestagua Relais Châteaux to the beach?

This hotel is 1.4 mi (7-min drive) from Bocagrande Beach and 2.7 mi (12-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Casa Pestagua Relais Châteaux offer free breakfast?

Casa Pestagua Relais Châteaux offers free full breakfast every day from 6 AM to 10 AM.

Is there a casino at Casa Pestagua Relais Châteaux?

No, there is no casino at this hotel, but Rio Cartagena Casino (6-min drive) is nearby.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Casa Pestagua Relais Châteaux?

Free parking is not available at this hotel.

Does Casa Pestagua Relais Châteaux have a pool?

Casa Pestagua Relais Châteaux features an outdoor pool.

Does Casa Pestagua Relais Châteaux have a restaurant?

Yes, there is a restaurant on site.

Does Casa Pestagua Relais Châteaux have a spa?

There are no spa services available at this hotel.

How close is Casa Pestagua Relais Châteaux to downtown Cartagena?

Casa Pestagua Relais Châteaux is 0.2 mi away from Cartagena.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 257 out of 298 reviews
Rating 8 - Good. 23 out of 298 reviews
Rating 6 - Okay. 12 out of 298 reviews
Rating 4 - Poor. 3 out of 298 reviews
Rating 2 - Terrible. 3 out of 298 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable hotel. Incredible and helpful staff. Delicious breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel if you are visiting Cartagena. The location is great and the staff makes you feel right at home.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yamile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Cartagena!!! Casa Pestagua is a great hotel to spend a holiday in Cartagena. The staff is amazing, the concierge helps you to navigate all best restaurants and tours, and the location is very favorable. This was my 3rd time here and we will be back :)
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent- the most welcoming and wonderful people. Truly a home away from home!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Hotel was amazing!!! True five star accomodations and service!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Our room was lovely. The staff were spectacular-to a person, they were friendly, and incredibly helpful. The hotel restaurant is superb. The pool is a treat. Can’t recommend this lovely spot enough.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wornderful stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect - spacious, authentic and well maintained. The staff were very helpful, even accommodating our toddlers meals. Would happily return!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the best staff
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

amir

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Best in cartagena
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service from the front desk to the wait staff. Beautiful grounds in a perfect location. A must visit.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel in the heart of Cartagena
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

MAYNARD HARVEY

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the location is very central, the breakfast is exceptional and the rooms are well appointed, but the feature that stood out for us was the excellent customer service from all the staff. We were greeted with a smile and any requests were No Problem. Definitely will return.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

JACLYN

Liked: Cleanliness, amenities, property conditions & facilities
Casa Pestagua is known for its elegant colonial architecture, beautifully maintained interiors, and intimate luxury atmosphere. The room was very spacious and clean. What truly makes a stay memorable, though, is the people, Eduardo, Leonard, Alvaro, Carlos, Juan, and the entire team delivered exceptional hospitality. Thoughtful, attentive staff can really elevate an already stunning property into an unforgettable experience. Cartagena itself, with its colorful streets and historic charm, is the perfect backdrop for a hotel like this. Casa Pestagua is a must-stay destination!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and amazing service

Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Benedetta

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! And great service
Stayed 4 nights in Nov 2023