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Recent Miami Beach City Center hotel reviews by fellow wanderers

Miami International Airport Hotel

4 out of 5

Posted 1 hour ago

Travelocity Verified Review

"I've stayed there many times. Last night was the only time I ever had a delay/trouble checking in. Not sure if the person I dealt with was new or not, but it took way too long. He seemed to be hung up on my first name, Jimmy vs James, both of which are legal names for me. He seemed to be perturbed and called for someone else, after I asked for a supervisor to settle things. Took way longer to checkin than was necessary, especially since I had the proper documentation."

A verified traveller stayed at Miami International Airport Hotel

Loews Miami Beach Hotel – South Beach

4 out of 5

Posted 6 hours ago

Travelocity Verified Review

"We love, love, love Loews Miami. We visit 2-3 times a year and almost always stay at the Loews. Sometimes with the kids, most times without. Location is fantastic. You can walk everywhere. The pool is great. The pool, bars and coffee shop staff are great, most of the time. Unfortunately, two things have happened recently that really PISSED ME OFF! Customer service is obviously not as important as it used to be. As loyal, repeat customers, it's nice to feel like you're "at home" when you're traveling. But Loews really showed how much they just don't care on our last visit. I've re-written this review three times trying to describe what's happened, but it doesn't matter. We left feeling like we weren't valued guests. I'm not the kind of guest who wants a free stay because a towel had a hair on it. But it would have been nice to hear more than, sorry, or to have a bunch of people call and say, we'd like to talk to you about this -- and then say, sorry."

A verified traveller stayed at Loews Miami Beach Hotel – South Beach

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