See all properties

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Property class: 2.5
Hotel near Mardi Gras Casino in Cross Lanes

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Lobby sitting area
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Indoor pool
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia Junior College-Charleston
    ‪2 min drive‬
  • Place, Regal Nitro
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad

Hampton Inn Charleston-Downtown

Downtown Charleston
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,002 reviews
The price is CA $146
CA $165 total
includes taxes & fees
Apr 19 - Apr 20
Hampton Inn Charleston-Downtown

About the area

Cross Lanes

Heart of Cross Lanes.Stay at this Cross Lanes hotel and you'll be within 2 miles (3 km) of Mardi Gras Casino and 6 miles (10 km) of Dunbar Park. Nitro City Park is within 6 miles (10 km) and Jefferson Park is within 9 miles (15 km).

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.4 km
  • West Virginia Junior College-Charleston - 2 min drive - 2.4 km
  • Regal Nitro - 3 min drive - 2.1 km
  • Southridge Center - 11 min drive - 17.8 km
  • Charleston Coliseum & Convention Center - 11 min drive - 19.0 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Golden Corral - ‬4 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Hotel near Mardi Gras Casino in Cross Lanes
Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cross Lanes by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers 89 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Similar properties

Indoor pool
Wyndham Garden Cross Lanes Charleston
Cross Lanes
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,006 reviews
The price is CA $133
CA $149 total
includes taxes & fees
Apr 26 - Apr 27
Wyndham Garden Cross Lanes Charleston

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 37-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Monica

Stayed 1 night in Jan 2026

8/10 Good

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

M

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, cozy, and quiet. Staff very friendly and answered my questions. Check in and check out was fast. Breakfast was delicious with a variety of options. I wasn’t sure when I was driving up the hill late at night but I’m so glad I picked this spot!! It’s one of the best hotel stays I’ve had and I was able to jump back on the Highway easily the next morning! Definitely recommend!!
Stayed 1 night in Dec 2025

8/10 Good

Dwayne

Great
Stayed 1 night in Dec 2025

8/10 Good

Fumiyo, Rockville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay even though it was our last trip to Charleston since my daughter graduated from university and has moved town. The room was clean and nice, and the staff were always friendly, always asking us if everything was good. The only negative is that there is nothing within walking distance other than Golden Corral restaurants. We have stayed at a couple of different hotels in Charleston and we should have stayed at this hotel from the beginning. Breakfast was good too! We enjoyed :-)
Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 4 nights in Nov 2025

10/10 Excellent

Kris

Stayed 1 night in Nov 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed only for a night while passing through WV. Clean rooms, friendly staff and great breakfast.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew P

Stayed 1 night in Nov 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, would definitely stay here again. Got a phone call the day before arrival asking if they could do anything ahead to time to make our stay more enjoyable. Also received a phone call after check in to make sure room was acceptable. Breakfast was great! Above your standard hotel selection. Large selection (even had well cooked bacon one day!). Room was clean and bed was very comfortable. Did not use the pool, considered it but water temp felt very cold for a indoor pool. Decent location, was off the main road but felt safe! Overall great experience!
Stayed 3 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Staff goes above and beyond to provide comfort, cleanliness, and even thinks of the little things to make the stay more convenient.
Stayed 3 nights in Nov 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

nell

Liked: Cleanliness, amenities, property conditions & facilities
The little sweetheart working at the front desk was just a ray of sunshine after a long day of traveling
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff was exceptional! Very welcoming. The hotel was clean as well as my room.
Stayed 1 night in Nov 2025

10/10 Excellent

Farina Conchita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean and inviting. Complimentary bottle waters and coffee were available. Overall good place to stay while in the city.
Stayed 2 nights in Nov 2025

6/10 Okay

Quentin

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean and the breakfast was good. Only issue I had was that water was leaking from the face bowl in the bathroom and we ran out of hot water while showering. Second time staying at this hotel. First time was a really good experience. This time not so much.
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always nice when I travel from Indiana to NC.Also have great breakfast selection.
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was nice. Staff was helpful and friendly
Stayed 1 night in Nov 2025

2/10 Terrible

Angela

Stayed 1 night in Nov 2025