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Wyndham Garden Cross Lanes Charleston

2.5 star property
Hotel perfectly located for exploring Cross Lanes

Choose dates to view prices

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub
Exterior
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min drive‬
  • West Virginia State University
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪3 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Cross Lanes

Heart of Cross Lanes.You'll find Regal Nitro and Mardi Gras Casino within 2 miles (3 km) of this hotel. West Virginia Junior College-Charleston and Kanawha County Public Library are also within 2 miles (3 km).

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.1 km
  • West Virginia State University - 3 min drive - 4.8 km
  • Shawnee Sports Complex - 3 min drive - 5.5 km
  • Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
  • Southridge Center - 13 min drive - 17.4 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Dairy Queen - ‬6 min drive

About this property

Wyndham Garden Cross Lanes Charleston

Hotel perfectly located for exploring Cross Lanes
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 136 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

Similar properties

Front of property - evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 975 reviews
The price is CA $139
CA $156 total
includes taxes & fees
Jun 29 - Jun 30
Sleep Inn & Suites Cross Lanes - South Charleston

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Maximum 2 (weight limit: 99 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 348 out of 1007 reviews
Rating 8 - Good. 250 out of 1007 reviews
Rating 6 - Okay. 171 out of 1007 reviews
Rating 4 - Poor. 127 out of 1007 reviews
Rating 2 - Terrible. 111 out of 1007 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

trayvon

Travelled with family, Travelled with family and small children
Liked: Amenities
No hot water in the mornings
Stayed 2 nights in Mar 2025

6/10 Okay

lynn

Liked: Cleanliness, staff & service
I had many teams there, so very busy,crowded, short on staff
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Mar 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Nice comfortable place. Could I use some sprucing up like carpet.
Stayed 1 night in Mar 2025

6/10 Okay

David

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I really didn't care for how unclean it was in the pool in the pool area, how it was poorly cared for as a hotel in all. Friendly. And very helpful staff, though, all in all.
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Disliked: Property conditions & facilities
Rooms smelled bad and the air or heat did not work.
Stayed 2 nights in Mar 2025

4/10 Poor

Colleen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty. Hair in shower. Stain on one bed. Entire hallway smelt like weed
Stayed 1 night in Mar 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Sarah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude, especially a man on the night shift who yelled at my child for sitting in the lobby bc there were several drunks in there and she was only 9! The hotel had Marijuana lingering all over in the halls, people running wild, im fuessing the nearby casino and the in house bar is too blame, the staff did not care and just shrugged when i complained about people yelling and fighting in the halls all hours of the night. Kids could not enjoy the pool from all of the dru k adults. No hot water and our toilet was broken. Noone ever came to fix it and we had to flush it manually the entire time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Meredith

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The property was very dirty and run down.
Stayed 1 night in Mar 2025

4/10 Poor

Dreama

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
No smoking signs posted everywhere. Check in walk back to my room. The smell of marijana was extremely strong. I went and spoke to staff they were nice but not sure what if anything they did. I was walking down the hallway and a storage room door opened and a pit bull came flying out.. face to face with my 2 year old grand daughter- pit bull was on a leash however the employee was not able to control her dog and had allowed it out of the storage room in front of her with approximately 8 ft leash. I am a dog lover but a dangerous dog should not be handled in that fashion. Found a clean but an adult diaper in the bathroom of my room.Hairdryer was missing.Lights in the bathroom flickered and buzzed. The fan in the bathroom rattled and buzzed. Breakfast was great but I was very disappointed in the quality of this establishment. I travel to this area a couple times a year and I will not be going back to this location. Very disappointed especially since the brand in the past had always exceeded my expectations. I felt like I was in an old action movie in a low rent hotel with the neon sign flashing. Hopefully this establishment will get renovated and maybe some staffing changes
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

6/10 Okay

JONELLE

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hated it

Doors were off the hinges the noise was terrible and too loud outside and inside didn’t get any sleep but the breakfast was great and the staff was friendly
Stayed 1 night in Mar 2025

2/10 Terrible

Randall

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-I collected ice from the ice machine using the ice bag and ice bucket provided by the hotel, once the ice melted there was black residue floating in the water, either black mold or some other substance which I ingested, the front desk person said something must have been in the bag.. NOT TRUE.. bag had not been opened. I took the container w the water and black stuff in it and showed it to her. I also took a picture of it; there was no hot water for showering the morning following out arrival; the side door was NEVER LOCKED, NEVER SECURE even around midnight; one door remained propped open; the noise ordinance was never enforced; never informed that housekeeping only came in every three days; ran out of eggs for breakfast well before the time for breakfast ended. When these concerns were taken to the front desk, the staff was very nonchalant, never apologized and made statements - like they couldn't control anything. THERE WAS NEVER ANY FOLLOW UP FROM ANY MANAGEMENT. My family was in town for a funeral. We had no choice but to stay 2 days. We spent a total of over $1200.. at that location. VERY DISSATISFIED.. THE BOARD OF HEALTH SHOULD BE NOTIFIED. We WILL NEVER stay there again!!!!
Stayed 2 nights in Mar 2025

8/10 Good

schaneaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient and affordable for travelers on road trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Stayed 1 night in Nov 2024

6/10 Okay

Mindy

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Kyle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wasn’t cleaned very well. Cotton swabs left in shower. Curtain had some kind of dirt/mud on it.
Stayed 1 night in Mar 2025

2/10 Terrible

Kimberly, Kingwood

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The rooms were ok, but the dog in the room beside us barked and barked and barked. Remind me to ALWAYS request never be put beside someone that brings their dog!
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Stayed 1 night in Mar 2025