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Comfort Inn Matthews - Charlotte

2.5 star property
Enjoy the free WiFi at this Matthews hotel

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Business centre
Free daily buffet breakfast
Lobby
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(111 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(96 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Matthews

In Matthews .Within 2 miles (3 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Bowlero Matthews. Sportsplex at Matthews and McAlpine Creek Greenway are also within 3 miles (5 km).

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.7 km
  • Matthews Heritage Museum - 4 min drive - 3.7 km
  • Spectrum Center - 17 min drive - 20.3 km
  • Bank of America Stadium - 18 min drive - 21.6 km
  • Carowinds Theme Park - 23 min drive - 41.5 km

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Enjoy the free WiFi at this Matthews hotel
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,002 reviews
The price is CA $161
CA $179 total
includes taxes & fees
Mar 17 - Mar 18
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 554 out of 1118 reviews
Rating 8 - Good. 302 out of 1118 reviews
Rating 6 - Okay. 128 out of 1118 reviews
Rating 4 - Poor. 72 out of 1118 reviews
Rating 2 - Terrible. 62 out of 1118 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rudy

Stayed 6 nights in Dec 2025

6/10 Okay

Anthony, Los Alamos

Travelled with family
Liked: Staff & service, amenities
Mold in showers and on curtains by AC unit. Condensation on window by AC resulted in mold growing on curtains. Shower had mold growing around handle and on walls next to ceiling.
Stayed 3 nights in Nov 2025

8/10 Good

Kari

Liked: Room comfort
Everything was good.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anslem

Liked: Cleanliness, amenities, property conditions & facilities
Yes to all..
Stayed 2 nights in Nov 2025

8/10 Good

Victor

Stayed 5 nights in Nov 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Rooms and hallways had a very odd smell, not very pleasant. Check-in was quick, breakfast was good although coffee had an odd flavor. The room we were in could certainly use a little updating.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
My stay was quite a pleasant one. The room was clean and all the amenities were functional. I was able to sleep and rest fully and comfortably. Am looking forward to booking here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Frandia

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms
Stayed 1 night in Nov 2025

8/10 Good

Thalia

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Average quality but very nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Kellner

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spotless and elegantly furnished. My stay was a very pleasant one will gladly stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Malik

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highñy recommended family friendly
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Staff & service
Rooms smell molded and there outdated
Stayed 2 nights in Oct 2025

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service
Clean room, such a great location! It’s very walkable to get to everything you need. Bed is comfortable, room is great even though I was in the first floor.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great, the rest was awful. The entire place had a very noticeable and disgusting odor. The rooms had an even worse smell. Aside from being dated, the entire property, especially the rooms were in disrepair. There was the appearance of mold on the bathroom ceiling and window curtains looked soiled. I could go on and on, but I think I have explained enough.
Stayed 3 nights in Oct 2025

4/10 Poor

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
Motel desperately needs updating. Room has mold smell from windows leaking water and causing an odor and mold along curtains and molding. Refrigerator only stayed on freezing w no dial to adjust temperature. Sink faucet was leaking as well Mold on bathroom ceiling Lighting by sink was dim. Needed major work. Would not stay at this location Mathews NC
Stayed 4 nights in Oct 2025

4/10 Poor

Dave

Business traveller
Liked: Staff & service
Disliked: Amenities
Room looks like it was still in the 70s, very outdated, people in the room next door where very loud
Stayed 1 night in Oct 2025

10/10 Excellent

Lucy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Breakfast area is small
Stayed 1 night in Oct 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. The hotel staff is just awesome. The rooms are very clean. The bedding is very clean. Parking is efficient most of all the price is affordable. Did you hear what I said the price is affordable
Stayed 1 night in Oct 2025