Comfort Inn Matthews - Charlotte

2.5 star property
Enjoy the free WiFi at this Matthews hotel

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Exterior
Seasonal outdoor pool
Exterior
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Place, Carowinds Theme Park
    ‪23 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(124 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(107 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

Matthews

In Matthews .Within 2 miles (3 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Bowlero Matthews. Sportsplex at Matthews and McAlpine Creek Greenway are also within 3 miles (5 km).

What's nearby

  • Matthews Heritage Museum - 4 min drive - 3.7 km
  • Spectrum Center - 17 min drive - 20.3 km
  • SouthPark Mall - 17 min drive - 14.8 km
  • Bank of America Stadium - 18 min drive - 21.6 km
  • Carowinds Theme Park - 23 min drive - 41.5 km

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Comfort Inn Matthews - Charlotte

Enjoy the free WiFi at this Matthews hotel
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

How close is Comfort Inn Matthews - Charlotte to the airport?

Comfort Inn Matthews - Charlotte is 19.4 mi (30-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on May 25, 2026 start from CA $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn Matthews - Charlotte have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Matthews - Charlotte.

Does Comfort Inn Matthews - Charlotte offer free breakfast?

Comfort Inn Matthews - Charlotte offers free buffet breakfast every day.

Is there a casino at Comfort Inn Matthews - Charlotte?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in costs USD 15 (subject to availability).

Is there free parking at Comfort Inn Matthews - Charlotte?

This hotel offers free self parking.

Does Comfort Inn Matthews - Charlotte have a pool?

Comfort Inn Matthews - Charlotte features a seasonal outdoor pool.

Does Comfort Inn Matthews - Charlotte have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Matthews - Charlotte to downtown Matthews?

Comfort Inn Matthews - Charlotte is 1.4 mi away from Matthews.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 598 out of 1199 reviews
Rating 8 - Good. 316 out of 1199 reviews
Rating 6 - Okay. 141 out of 1199 reviews
Rating 4 - Poor. 78 out of 1199 reviews
Rating 2 - Terrible. 66 out of 1199 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was clean and quiet. The hotel is older but the upkeep is good.
Stayed 4 nights in May 2026

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2026

6/10 Okay

Daniel

Liked: Staff & service
Stayed 4 nights in Mar 2026

6/10 Okay

Zeda

Travelled with family and small children
Disliked: Amenities
I was told the room was ready and I paid $15 for early check in and walked into the room with the housekeeper still cleaning the room.
Stayed 1 night in Feb 2026

10/10 Excellent

veronica

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Norma

Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

8/10 Good

Irayia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Nice stay, friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Hallie, Florence

Very convenient location
Stayed 1 night in Feb 2026

6/10 Okay

Felicia

Travelled with family and small children, Business traveller
Disliked: Amenities
Room matched the price... Decent staff Breakfast was canceled due to snow storm, I only booked bc of free breakfast. I felt they should have at least had grab and go bags for guests, as no restaurants were open in the area either
Stayed 2 nights in Jan 2026

10/10 Excellent

Catrina

Everything was great except it took the heat a long time to come on.
Stayed 1 night in Feb 2026

10/10 Excellent

Chloe

Stayed 1 night in Jan 2026

6/10 Okay

Sharon, Hartland

Travelled with partner
Staff was nice. Shower curtain was practically falling off and could have been a cleaner room. Elevator broke down while we were there.
Stayed 1 night in Jan 2026

2/10 Terrible

Karen

Disliked: Staff & service, amenities
Never again ice machine down NO USB PORT they need to update. This was emergency giveaway situation and they said it was a very good place to come to you and this was like OK let me go there. Big mistake. The tub had no stopper to take a bath trust and believe I can equip to take care of craziness. I cleaned up behind housekeeping, cause I don’t trust their cleaning and even I put a towel in the tub to sit on, but there was no stopper to take a bath.. Yeah, will not be back
Stayed 1 night in Jan 2026

10/10 Excellent

Madison

Stayed 1 night in Jan 2026

2/10 Terrible

Victoria

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel greeted us with a pungent mix of cigarette smoke and lingering marijuana aroma. Check-in was swift, and we were promptly placed on the first floor. However, the room was in a state of disrepair, with visible mold and leaks throughout. The images displayed on Expedia don’t look the same. Hand prints on the headboard, a post card that was written on from a previous guest. Mold in the bathroom, red body fluids on the wall & feces . Absolutely disgusting shame on Expedia for not returning my money. It was definitely not a hotel experience more so haunted hotel with nasty all over it . Highly recommend you find another property to stay with
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Tiliyah

Liked: Cleanliness
We only got to eat once
Stayed 3 nights in Jan 2026

10/10 Excellent

Hope

Stayed 7 nights in Jan 2026

8/10 Good

Lorie

Business traveller
Liked: Cleanliness
Room good, most of the staff nice. Breakfast just ok. Wish it was a little better. Overall, I am coming back next week.
Stayed 4 nights in Jan 2026

10/10 Excellent

Otto

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Everything was super great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Stayed 2 nights in Dec 2025

10/10 Excellent

Hope

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean facility, friendly staff. 24 hour coffee available. Love staying here
Stayed 1 night in Jan 2026