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Comfort Inn Matthews - Charlotte

2.5 star property
Enjoy the free WiFi at this Matthews hotel

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Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Seasonal outdoor pool
Lobby
Lobby
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(110 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(94 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Matthews

In Matthews .Within 3 miles (5 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Sportsplex at Matthews. Also, McAlpine Creek Greenway is within 3 miles (5 km) and Independence Shopping Center is within 6 miles (10 km).

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.0 km
  • Matthews Heritage Museum - 4 min drive - 3.0 km
  • Spectrum Center - 17 min drive - 19.9 km
  • Bank of America Stadium - 18 min drive - 21.3 km
  • Carowinds Theme Park - 23 min drive - 41.9 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬8 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Miki's Restaurant - ‬18 min walk
  • ‪Krispy Kreme - ‬8 min walk

About this property

Comfort Inn Matthews - Charlotte

Enjoy the free WiFi at this Matthews hotel
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Sleep Inn Matthews - Charlotte
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  • Pet friendly
  • Parking included
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includes taxes & fees
Jan 6 - Jan 7, 2026
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 536 out of 1088 reviews
Rating 8 - Good. 295 out of 1088 reviews
Rating 6 - Okay. 127 out of 1088 reviews
Rating 4 - Poor. 72 out of 1088 reviews
Rating 2 - Terrible. 58 out of 1088 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chantay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Travelled with family and small children
Liked: Cleanliness
Room was big, beds comfortable. Needs update to brighten it up. WiFi didn’t work well. Otherwise, all good.
Stayed 1 night in Sep 2025

2/10 Terrible

Tion

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

noemi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived, the room was dirty but they moved us to a new room right away. The new room was a headache. The AC kept turning off, the blow dryer didn't work and then the TV gave out. The employees tried to help but we eventually had to just deal with it. Luckily it was only a two night stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa, Bryans Road

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff Spacious/clean room with king bed Lots of shopping and restaurants in area
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 4 nights in Sep 2025

10/10 Excellent

Marites

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Heber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times over the years and have always been happy with our stay. The only thing that needs to be improved on, is the Wi-Fi service. I your room is not close to the center of the building the Wi-Fi service is weak. Never been a big problem for me, but some repeaters for rooms on the end of the building would be helpful. The Mexican restaurant right next door is great. It is a short walk to the restaurant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Merrell

Stayed 2 nights in Sep 2025

6/10 Okay

Diane

Stayed 3 nights in Sep 2025

6/10 Okay

Fokko

Travelled with partner
Wifi was very bad, we had to go outside to reserve our next stay, because in the hotel everything went wrong due to the bad wifi connection.
Stayed 3 nights in Sep 2025

6/10 Okay

gerry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
rugs were old and scruffy. parts were down to bare bones. friends'rooms were not made up...
Stayed 2 nights in Sep 2025

8/10 Good

Pedro

Stayed 1 night in Sep 2025

8/10 Good

Ann-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls in the bathroom need to be cleaned of stains. The lobby area was clean and welcoming. The location is great for walking to entertainment and getting meals or grocery.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast nice and small
Stayed 1 night in Aug 2025

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was comfortable. The hotel needs updating. The steps need a good scrubbing. Breakfast was awful. Old toaster. Potato’s cold and mushy Bacon was just weird
Stayed 2 nights in Sep 2025

8/10 Good

joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Wanda, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to a family & friends , because we live in Greenville ,NC ; the motel being close to a mall strip and shops is great as well as local restaurants , pricing of room ok . The pillows were not comfortable as they are probably old and worn out ,& the contents probably worn as well & too much washing & you had to “wad” scrunch them up to give you head-neck support . The morning breakfast was good , but more fruit choices would be nice . You had apples , I would have liked to have Bananas , fruit cocktail , berries, grapes . The coffee was ok and it was too strong & I did dilute too , maybe the brand you use , but I drank only one cup each day . The room was clean and the housekeeping room staffers sure know how to tuck the bed covers “ tight”under the foot of the mattress, lol . For a 34 year old motel , started per the first elevator inspection I noticed in the elevator for 1989 , you did ok ! I will stay again !
Stayed 2 nights in Sep 2025

6/10 Okay

Virginia

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Clint

Would 100% go back and I probably will.

Very comfortable bed and great breakfast. The room size was nice I didn’t feel cramped.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even if I only stayed for a night I did find the accommodations a tiny bit lacking with a few appliances not functioning properly. But, overall I was able to survive one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had everything we needed.
Stayed 2 nights in Sep 2025

4/10 Poor

hoke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Water dripping through light fixture in bathroom i

“Shower water “ from upstairs dripped down on me in my bathroom in the middle of the night. That was gross. The room had the faint odor of a men’s locker room ( not pleasant!). The location was convenient for us and nearby Mexican restaurant was quiet good Desk staff good
Stayed 1 night in Sep 2025