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Comfort Suites Northlake

Property class: 2.5
Charlotte hotel in North Lake area

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Photo gallery for Comfort Suites Northlake

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Lobby
Business Suite, 1 King Bed, Accessible, Non Smoking
Fitness facility
Coffee service

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪12 min walk‬
  • Place, Lake Norman
    ‪9 min drive‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

North Lake stay.Your stay at this North Lake hotel places you within 3 miles (5 km) of Northlake Mall and Huntersville Family Fitness and Aquatics. North Park Mall and Discovery Place Kids are also within 6 miles (10 km).

What's nearby

  • Northlake Mall - 12 min walk - 1.0 km
  • Lake Norman - 9 min drive - 15.4 km
  • Bank of America Stadium - 11 min drive - 18.6 km
  • University of North Carolina at Charlotte - 11 min drive - 19.1 km
  • Carowinds Theme Park - 25 min drive - 41.4 km

Getting around

  • Charlotte Station - 13 min drive
  • McCullough Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Dunkin' - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Red Crab - ‬17 min walk
  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬20 min walk
  • ‪East Coast Wings + Grill - ‬3 min drive

About this property

Comfort Suites Northlake

Charlotte hotel in North Lake area
Comfort Suites Northlake offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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Drury Inn & Suites Charlotte Northlake
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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CA $175 total
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open June 01 and close September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

LaNosha

Stayed 2 nights in Jan 2026

10/10 Excellent

Cedric, Stone Mountain

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well presented with great friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Enock

Stayed 4 nights in Jan 2026

8/10 Good

Debbie

Stayed 1 night in Dec 2025

4/10 Poor

Chiekeya, Winston-Salem

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The first room we were given had roaches. Given the arrival time an events happening in the city, we didn’t have other decent options to book somewhere else. We were given another room; no pests in it, however the towels had very noticeable brown stains. If you’re in a bind, it’s quiet, affordable and somewhat of a decent hotel to stay for a quick overnight.
Stayed 1 night in Jan 2026

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Yes and they were helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Lorenzo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Dec 2025

2/10 Terrible

Casey

I never stayed in the room and I had protection on my reservation, and they still didn’t refund me. It’s honestly the worst service I’ve had from a 3rd party. Definitely will tell me other associates.
Stayed 1 night in Jan 2026

10/10 Excellent

Tomika

Stayed 1 night in Jan 2026

6/10 Okay

Olga

There was white stuff all over the couch. The beds were comfy and the blankets and bedding were cleaned.
Stayed 1 night in Dec 2025

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness, staff & service
I was worried about the hotel after reading the reveiws, but am happy to report that our room was clean, no bugs were ever seen, and our car was safe and not broken into. The staff were nice and helpful when needed. The hotel could use a bit of a refresh - elevators and halls were a bit beat up, but the room was nice and for the cost, all was well.
Stayed 2 nights in Jan 2026

4/10 Poor

Kiya

Stayed 2 nights in Jan 2026

6/10 Okay

Deborah K

Travelled with family
Liked: Amenities, property conditions & facilities
The floor was dirty in the room towel was left from someone else in bathroom hallway smell like weed all the time. Staff was nice
Stayed 3 nights in Dec 2025

8/10 Good

Adeel

Stayed 1 night in Dec 2025

6/10 Okay

Jon

Travelled with family
Liked: Room comfort
Limited food availability, no coffee.
Stayed 1 night in Dec 2025

10/10 Excellent

Yasmine, Charlotte

Stayed 1 night in Dec 2025

8/10 Good

Artiom

Stayed 1 night in Dec 2025

10/10 Excellent

Vestula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

omar

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
.
Stayed 4 nights in Dec 2025

2/10 Terrible

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but shower had no warm water. Took a cold shower.
Stayed 1 night in Dec 2025

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good customer service, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Troy

Stayed 1 night in Nov 2025

2/10 Terrible

Leonardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Dec 2025

6/10 Okay

Manueltruthjaime

Liked: Cleanliness
room was nice clean but water was cold and shower needed work
Stayed 2 nights in Nov 2025