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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5.0 star property
5-star luxury hotel in Kompannaweediya

Choose dates to view prices

Photo gallery for ITC Ratnadipa, a Luxury Collection Hotel, Colombo

3 bars/lounges, poolside bar
Restaurant
Lobby sitting area
Outdoor pool, pool umbrellas
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Galle Face Centre Road, Colombo, 00300
  • Place, Galle Face Green
    ‪1 min walk‬
  • Place, One Galle Face
    ‪1 min walk‬
  • Place, Galle Face Green Night Market
    ‪5 min walk‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Twin Beds, Balcony, Tower

Room, 2 Single Beds, Balcony, Tower | Living area

Room, 2 Twin Beds, Balcony, Tower

9.0 out of 10
Wonderful
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony (Tower)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony (Tower)

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for ITC One with City View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

ITC One with City View, Private Balcony & Luxury Hours

9.6 out of 10
Exceptional
(7 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Luxury Suite, 1 Bedroom, Non Smoking

  • 169 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Queen Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Queen Bed, Non Smoking, Balcony

  • 111 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Double Bed, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony

Minibar, in-room safe, desk, laptop workspace

Family Apartment, 2 Bedrooms, Balcony

  • 137 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment, 3 Bedrooms, Non Smoking

Family Apartment, 3 Bedrooms, Non Smoking | Living room

Family Apartment, 3 Bedrooms, Non Smoking

  • 203 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for House, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

House, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the area

Colombo

Heart of Colombo.With a stay at this Kompannaweediya hotel, you'll be steps from Galle Face Green and Galle Face Beach. One Galle Face and Beira Lake are also within half a mile (1 km).

What's nearby

  • Galle Face Green - 1 min walk - 0.1 km
  • One Galle Face - 1 min walk - 0.1 km
  • Galle Face Beach - 2 min walk - 0.2 km
  • Galle Face Green Night Market - 5 min walk - 0.5 km
  • Colombo City Centre - 2 min drive - 1.5 km

Getting around

  • Colombo Fort Station - 8 min drive
  • Bandaranaike Intl. Airport (CMB) - 43 min drive

Restaurants

  • ‪Bombay Borough - ‬2 min walk
  • ‪Pastamania - ‬2 min walk
  • ‪Indian Ocean Pavilion - ‬4 min walk
  • ‪Ramen Izakaya Makotoya - ‬3 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬2 min walk

About this property

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5-star luxury hotel in Kompannaweediya
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers its guests a full-service spa, an outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury ITC Ratnadipa, a Luxury Collection Hotel, Colombo. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Colombo hotel.

  • 352 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2024
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp- The Royal Spa. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 10 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets fee: USD 0 per person, per stay (or guests may bring their own)
  • Towels fee: USD 0 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number Yes

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

ITC Ratnadipa Colombo
ITC Ratnadipa A Luxury Collection Hotel Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 141 reviews
Rating 8 - Good. 19 out of 141 reviews
Rating 6 - Okay. 6 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 5 out of 141 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

RANJAN

Stayed 2 nights in Dec 2025

8/10 Good

Yfrah

Stayed 1 night in Nov 2025

8/10 Good

DHANANJAY

Liked: Cleanliness, staff & service, room comfort
We had a very good experience - all thanks to the Chef Chamoli who made us feel at home. The food was like a warm hug on a rainy day. Resident Manager Arjun Deep Shad made sure we were looked after and ensured we were safe in the uncertain times. The warmth and hospitality by him made the stay exceptional.
Stayed 1 night in Nov 2025

10/10 Excellent

Ioan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great experience for my first time in Sri Lanka, I was looked after very well by Lakshitha, Hiranya and Tharusha whom I thank very much. I will be back!
Stayed 4 nights in Nov 2025

10/10 Excellent

Kanaya

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless Staff very courteous and diligent in their approach
Stayed 3 nights in Nov 2025

10/10 Excellent

Sylvia

Stayed 2 nights in Nov 2025

10/10 Excellent

Elanko

Stayed 1 night in Oct 2025

10/10 Excellent

HYUNJUNG

Stayed 2 nights in Oct 2025

2/10 Terrible

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room and amenities provided were great but service was seriously lacking here. We stayed for three nights and each morning during breakfast, my omelette order was completely forgotten. I asked three times for omelette and a green tea, and neither received both so I ended up going to the Galle Face Mall for breakfast instead. Second, we wanted to get a table at Yi Jing for dinner but was told to wait “at least 20 minutes” because they were “completely booked”, despite over half of the tables inside were empty. We waited for 20 minutes and not one staff member came back to check on us, so we left and went elsewhere. Was very disappointed because I was looking forward to dining here. Wait staff didn’t even ask if I stayed at the hotel as a guest, which is always top priority. Lastly, I asked a simple request at reception to add my name and my guest’s name on the invoice and they were totally confused. One receptionist then offered to do it but after waiting 30 minutes nobody came , so I asked them again (they forgotten) and was told they couldn’t do it at the end with no explanation given. I missed my uber which was waiting, staff clearly was in no hurry to assist me. It’s a simple request that other hotels have always done without issue. Staff is severely lacking training and needs to be trained better, because this kind of service will get them fired on day 1 if this was the USA. Just because the hotel recently opened, doesn’t mean staff should remain incompetent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Nadeera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing stay , we loved every bit. Can install ventilation in toilet, make small space for clothes - closet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rajdeep

Stayed 4 nights in Sep 2025

10/10 Excellent

Thilakshi

Stayed 4 nights in Sep 2025

10/10 Excellent

Jean Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, and amazing staff. Throughly enjoyed our 6 nights here!
Stayed 6 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service
Breakfast is good
Stayed 3 nights in Sep 2025

10/10 Excellent

Karthik Rishi

Stayed 3 nights in Aug 2025

10/10 Excellent

Gaurav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget, Ibadan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and service was good.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service

Pathetic Service

No hospitality at all. Anything you order will be delivered in 1 hours after 2-3 reminder. Baring 2-3 person, nobody in ITC know what is hospitality
Stayed 5 nights in Aug 2025

10/10 Excellent

Ayomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming stay x

Absolutely wonderdul stay. We were well looked after by Kawisha, her team and all the staff at ITC. We felt so welcome by everyone. The amnities were amazing . Very clean hotel. The food is exceptional. Will be returning soon. Thank you for the wonderdul hospitality. Felts so home!
Stayed 5 nights in Aug 2025

10/10 Excellent

MOHAMMED, ILFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Athif

Stayed 3 nights in Aug 2025

10/10 Excellent

Arunothayam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were good in everything. Various variety of food, excellent service, cleaned room, shopping very easy, friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sahan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new hotel with a great ocean view.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lakmal Madhusanka

Stayed 1 night in Jul 2025