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The Mallard Hotel

2.0 star property
Enjoy free breakfast at this Copperhill hotel

Choose dates to view prices

Photo gallery for The Mallard Hotel

Premium bedding, down comforters, memory foam beds
Exterior
Premium bedding, down comforters, memory foam beds
Front of property
Game room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
178 Five Points Dr, Copperhill, TN, 37317
  • Place, East Polk Public Library
    ‪12 min walk‬
  • Place, Blue Ridge Scenic Railway
    ‪21 min drive‬
  • Place, Cherry Log Creek
    ‪29 min drive‬

Room options

View all photos for Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Double Queen Deluxe

7.0 out of 10
Good
(12 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down comforters, memory foam beds

King Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Premium bedding, down comforters, memory foam beds

King Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly-Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Pet Friendly-Double Queen Deluxe

  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly-King room

Premium bedding, down comforters, memory foam beds

Pet Friendly-King room

  • Sleeps 2
  • 1 King Bed

About the area

Copperhill

In Copperhill .At this Copperhill hotel, you'll be within half a mile (1 km) of East Polk Public Library and 3 miles (5 km) of Ocoee Adventure Center. Also, Ocoee River is within 3 miles (5 km) and Raft One is within 6 miles (10 km).

What's nearby

  • East Polk Public Library - 12 min walk - 1.1 km
  • Mercier Orchards - 18 min drive - 23.9 km
  • Blue Ridge Scenic Railway - 21 min drive - 28.0 km
  • Blue Ridge Lake - 24 min drive - 28.6 km
  • Cherry Log Creek - 29 min drive - 38.0 km

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪Hardee's - ‬6 min walk
  • ‪The Waterfront Bar - ‬5 min drive
  • ‪Subway - ‬6 min drive
  • ‪Rod’s Rockin Rolls - ‬9 min walk

About this property

The Mallard Hotel

Enjoy free breakfast at this Copperhill hotel
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at The Mallard Hotel. Free self parking is available.

This Copperhill hotel is smoke free.

  • 35 guestrooms or units
  • To-go breakfast (free)
  • Self-service laundry
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
The Mallard Hotel offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. Accommodations have kitchenettes with microwaves. Bathrooms include showers and complimentary toiletries.

This Copperhill hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a security system and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

The Mallard Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 124 reviews
Rating 8 - Good. 23 out of 124 reviews
Rating 6 - Okay. 24 out of 124 reviews
Rating 4 - Poor. 12 out of 124 reviews
Rating 2 - Terrible. 10 out of 124 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Orgen

Travelled with family and small children
Liked: Cleanliness
Clean and comfortable room. No staff on site, however , when I encountered issues with my reserved room, a staff came to give me the keys to the new room. No breakfast as advertised. Otherwise location is very accessible to the main road.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2025

4/10 Poor

Vicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Key pad for entrance don’t work. Staff on site not able to help - had to call a number for assistance. TV didn’t work. No hot water.
Stayed 1 night in Oct 2025

8/10 Good

Kami

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have 2 dogs (FREE, no extra charges) .great facility, clean ,good deal for the buck. Lots of grass for dogs. But would like tea offered, as per the great coffee in-room.
Stayed 1 night in Oct 2025

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Needs mold removal. It could have just been our room yet we all returned home sick from the mold in our room.
Stayed 3 nights in Oct 2025

6/10 Okay

Jay

Stayed 2 nights in Oct 2025

2/10 Terrible

Mohsen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were filled with stink bugs flies and cockroaches not enough towels or toiletries in the rooms no breakfast was available despite the fact it was stated that the room comes with breakfast no staff on site either
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great pet friendly property with very clean and well maintained rooms. The outside of the motel can use a little paint. Easy check-in!
Stayed 1 night in Oct 2025

6/10 Okay

Randy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
They have no staff on duty, we decided to stop early instead of coming in later, it’s self check in and the door was broke, we were lucky to catch someone there and they knew the door was broke, it took a while to get in, then it was loud outside the rooms, it’s a decent deal for the price, but I wouldn’t recommend it for a family stay, I would recommend it if your looking for a budget stay
Stayed 1 night in Oct 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to spend the night

The room was clean. We had a little trouble with the key pad but the staff quickly resolved our problem.
Stayed 1 night in Oct 2025

6/10 Okay

julie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

No value here move on

Room door beat up. Room lock code not working had to call to get lock box key which was hatd to reach for elderly ppl and impossible to see numbers at night. Table that flips down broke on unlatching it. Maintenance guy was suppose to fix next day but nope not fixed plus he wanted to leave our door unlocked while we were gone. The ice machine was broken and when working they charge for it. Soda machine out of order too. No cups for coffee just a lot of disappointed gals.
Stayed 3 nights in Sep 2025

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
No staff on-site, what breakfast. They have started remodeling but throwing on a little paint does not cover the damage.
Stayed 1 night in Oct 2025

6/10 Okay

Clarence

Stayed 1 night in Sep 2025

6/10 Okay

Terry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bait and Switch Motel

My family and I planned a trip to ride the Blue Ridge Railway. We came across this motel and from the pictures it looked like a great and clean place the stay. I’m sorry to say we were disappointed and the actual motel looks nothing like the pictures. Its description says nice things but it isn’t true. The only thing nice I can say is that it was mostly quiet. I unfortunately was not able to get any type of refund and will not be staying again.
Stayed 2 nights in Sep 2025

8/10 Good

LILLIAN

Travelled with family
Liked: Room comfort
Family medical
Stayed 2 nights in Aug 2025

10/10 Excellent

Mandy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an outdoor adventure weekend, it was PERFECT!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice. The grab and go breakfast isn’t much and if you don’t get there really early, the workers staying there take most of it. They were quick to answer text messages as no one is actually on site. We will definitely stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Contactless check-in was easy, communication efficient throughout, property clean and very close to the activity we were heading to the following day.
Stayed 1 night in Sep 2025

10/10 Excellent

Nikoah

Stayed 1 night in Aug 2025

2/10 Terrible

Wanda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast as advertised, nothing worked in the room. No Television, no hair dryer. No employees on the property at all. Stayed 3 days during our mission trip and NEVER found an employee of any kind. Never again
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jul 2025

4/10 Poor

Carolyn

Disliked: Cleanliness

Not good

Long black hair on bathroom sink. Small puddle of water on floor i. Bathroom. I cleaned jp with TP, floor was dirty. Also cleaned two other areas on floor...both dirty, one black. Table top brown papertowel when cleaned. Inside top of microwave was not clean either. Plastic ware was in bad shape and only 3 pieces of eating utensils. We couldn't get a neighboring room.. because lock box didn't work and no one was available on site to assist with either the other room or a reclean. We did not stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

linda

Stayed 2 nights in Jul 2025