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Candlewood Suites Grand Prairie - Arlington by IHG

Property class: 2.5
Hotel near Epic Waters Indoor Waterpark in Grand Prairie

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Photo gallery for Candlewood Suites Grand Prairie - Arlington by IHG

Coffee/tea maker
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Lobby
Lockers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2504 I-20 West, Grand Prairie, TX, 75052
  • Place, Grand Prairie Premium Outlets
    ‪15 min walk‬
  • Place, AT&T Stadium
    ‪11 min drive‬
  • Place, Six Flags Over Texas
    ‪13 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Coffee/tea maker

Studio Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Coffee/tea maker

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Coffee/tea maker

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Coffee/tea maker

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Coffee/tea maker

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Coffee/tea maker

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Grand Prairie

In shopping district.At this Grand Prairie hotel, you'll be within 3 miles (5 km) of Epic Waters Indoor Waterpark and 9 miles (15 km) of University of Texas at Arlington. Also within 9 miles (15 km) are Six Flags Over Texas and Globe Life Field.

What's nearby

  • Grand Prairie Premium Outlets - 15 min walk - 1.3 km
  • Choctaw Stadium - 10 min drive - 14.1 km
  • Globe Life Field - 11 min drive - 14.1 km
  • AT&T Stadium - 11 min drive - 17.4 km
  • Six Flags Over Texas - 13 min drive - 13.4 km

Getting around

  • Centreport Station - 17 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 21 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪RaceTrac - ‬14 min walk

About this property

Candlewood Suites Grand Prairie - Arlington by IHG

Hotel near Epic Waters Indoor Waterpark in Grand Prairie
Candlewood Suites Grand Prairie - Arlington by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. You'll find a business center on site. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Candlewood Suites Grand Prairie - Arlington by IHG. Free self parking is available.

This Grand Prairie hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites Grand Prairie - Arlington by IHG offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations all include kitchens. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room kitchen
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available noon to noon for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay
  • Cash Breakage deposit: USD 150.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5.00 to 15.00 for adults, and USD 5.00 to 15.00 for children
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Grand Prairie
Comfort Suites Hotel Grand Prairie
Suites Grand Prairie Hotel
Suites Grand Prairie

Candlewood Suites Grand Prairie - Arlington by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sophia

Stayed 1 night in Jan 2026

10/10 Excellent

Cerone

Stayed 1 night in Jan 2026

8/10 Good

Kery

Liked: Cleanliness, staff & service, amenities
Check-in
Stayed 1 night in Jan 2026

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.. clean room. Plenty of towels. Inly problem was a lizard in the room but hhe ran away and hid somewhere 🤔
Stayed 1 night in Jan 2026

2/10 Terrible

Leiloa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This hotel cancelled my reservation i booked months ago just because they were overbooked and gave my room to another person. I will never book for this hotel ever again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Erick

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Dec 2025

2/10 Terrible

Rigoberto

Stayed 3 nights in Dec 2025

2/10 Terrible

BRITTNEY

Business traveller
Disliked: Cleanliness, amenities
My husband is in the medical field and has to stay in a hotel at minimal 1 time a week. I have NEVER left a negative review, but this was by far the worst hotel and experience we have ever had. 1) The Hotel room was NOTHING like the pictures. The pictures show a kitchen with a small table. Benificial for my husband that is at his temp "home" in all hours while being on call. A good hot meal is important. The room had nowhere to sit and eat, as shown in the pictures. 2) The hotel states that there is no Hot Breakfast; however, a fully stocked Kitchen to comfortably cook on site. There were no forks, and only one plate, which was still dirty, in the dishwasher. When we called down to see about getting more, they stated they didn't have any more. We had to buy paper and plastic. 3) FILTHY! Gum stuck to the top of the table in the pool, area, Hot tub was dark in color, Toilet paper stuck to the elevator floor, and outside the office door was a unwrapped and used toilet plunger sitting directly on the floor. The list goes on...
Stayed 2 nights in Dec 2025

8/10 Good

Jerry

Stayed 3 nights in Dec 2025

10/10 Excellent

Steven L.

Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Oluwasegun

Stayed 1 night in Dec 2025

4/10 Poor

Geneva, Fruitvale

Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! Never again. From the minute we walked in until very end. Very old hotel. I made a reservation for a one bedroom suite which I told upon checking in it was not available. After 10 minutes of discusssing my reservation and what I paid for and then asked for a manager, somehow then my room was available. Reason we chose here was for indoor hot tub and pool. Hot tub water was so dirty and disgusting. Water was cold. The pool you could not even enter unless you wanted to do a cold water plunge. Forget about taking a shower. You had about 2 minutes until water went ice cold. You were allowed one towel per guest and if you wanted to get new towels you had to hand them back your old towels. Apparently 2 towels per person was not allowed. No one was ever at front desk so forget even talking to anyone there. I did send an email to the property manager who chose to completely ignore my email and never responded. I travel regularly about 5 times a year for the past 15 years. I can honestly say this by far was the worse place ever.
Stayed 4 nights in Nov 2025

10/10 Excellent

WILLIAM, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for me.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amanda was Awesome Employee of the YEAR keep up the great costumer service you provide every day love the stay will do again 👍
Stayed 3 nights in Nov 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
All you listed especially the front desk all shifts.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Sep 2025

8/10 Good

Jesus

Stayed 2 nights in Oct 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms were clean. The Hot tub could have been a little warmer. But overall we had a great stay.ĺ
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Travelled with family
The room was clean. It was a nice comfortable setting kind of small for what I needed it for however, we did enjoy our stay and the amenities that they offered.
Stayed 1 night in Oct 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, plenty of restaurants near the area to go eat or door dash
Stayed 1 night in Sep 2025

10/10 Excellent

Nina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025