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Hampton Inn & Suites Dallas Downtown

2.5 star property
Hotel near American Airlines Center in Dallas

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Dallas Downtown

In-room safe, desk, free cribs/infant beds, free WiFi
Reception
Free daily buffet breakfast
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Parking available
  • Laundry

Explore the area

View in a map
1700 Commerce, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪3 min walk‬
  • Place, Dallas World Aquarium
    ‪10 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪13 min drive‬

Room options

Premium Two Queen Room

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium King Studio

  • Sleeps 2

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(70 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Bar)

42-inch LCD TV with premium channels, TV

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Bar)

9.6 out of 10
Exceptional
(23 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(31 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

42-inch LCD TV with premium channels, TV

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(63 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

42-inch LCD TV with premium channels, TV

Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Studio, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Larger)

In-room safe, desk, free cribs/infant beds, free WiFi

Studio, 1 King Bed (Larger)

8.8 out of 10
Excellent
(10 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cribs/infant beds, free WiFi

Studio, 1 King Bed, Non Smoking (Drinks/ Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Drinks/ Snacks)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cribs/infant beds, free WiFi

Studio, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Studio Suite

  • Sleeps 6

Mobility/Hearing Access Premium King Studio with Tub

  • Sleeps 2

Mobility/Hearing Access King Studio with Tub

  • Sleeps 4

Mobility/Hearing Access King Studio with Roll in Shower

  • Sleeps 4

Mobility/Hearing Access King Room with Tub

  • Sleeps 2

Mobility/Hearing Access Two Queen Room with Tub

  • Sleeps 4

Mobility/Hearing Access King Room with Roll in Shower

  • Sleeps 2

King Junior Studio Suite

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoking

  • Sleeps 2

Studio, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Bed Studio Suite

  • Sleeps 4

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About the area

Dallas

Downtown Dallas stay.Within a 15-minute walk of this Downtown Dallas hotel, you'll find Kay Bailey Hutchison Convention Center and Dallas World Aquarium. American Airlines Center and Dallas Market Center are also within 3 miles (5 km).

What's nearby

  • Majestic Theater - 3 min walk - 0.3 km
  • Dallas Museum of Art - 8 min walk - 0.7 km
  • Dallas World Aquarium - 10 min walk - 0.9 km
  • Kay Bailey Hutchison Convention Center - 12 min walk - 1.0 km
  • John F. Kennedy Memorial - 12 min walk - 1.0 km

Getting around

  • St Paul Station - 6 min walk
  • Dallas Union Station - 15 min walk
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪The Crafty Irishman - ‬2 min walk
  • ‪Waterproof - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Press Box Grill - ‬2 min walk
  • ‪Pegasus City Brewery Downtown - ‬2 min walk

About this property

Hampton Inn & Suites Dallas Downtown

Hotel near American Airlines Center in Dallas
Hampton Inn & Suites Dallas Downtown offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hampton Inn & Suites Dallas Downtown. For a fee, parking is available.

Smoking is allowed in designated areas at this Dallas hotel.

  • 176 guestrooms or units
  • 18 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Hampton Inn & Suites Dallas Downtown offers 176 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Dallas Downtown Hotel
Hampton Inn Dallas Downtown
Hampton & Suites Dallas Dallas
Hampton Inn & Suites Dallas Downtown Hotel
Hampton Inn & Suites Dallas Downtown Dallas
Hampton Inn & Suites Dallas Downtown Hotel Dallas

Hampton Inn & Suites Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1033 reviews
Rating 8 - Good. 210 out of 1033 reviews
Rating 6 - Okay. 95 out of 1033 reviews
Rating 4 - Poor. 57 out of 1033 reviews
Rating 2 - Terrible. 39 out of 1033 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to get to American Airlines Arena. Staff was great,especially Ms Diane at front desk at night. Only problem couldn't control water temperature in bathroom. Only hot water,so taking a shower was difficult to not get burned. Even toilet bowl was hot water. I reported it and they were working on it.
Stayed 2 nights in Sep 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service
The property itself was fine,the staff was great especially Diane at the desk at night. Our only problem was the cold water didn't work. So you couldn't adjust the water at the shower,sink and even the toilet tank was hot. When you used the toilet the bowl was hot steam coming up on your hind parts.
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This hotel is pretty good.
Stayed 2 nights in Aug 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful except we had to ask to have our room cleaned.
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2025

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally positive experience with nice and clean room, positive staff and good location. The minor issue was with sliding door in bathroom that was very difficult to manage (open and close). Rest all good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inn & Suites is in a great location in Downtown Dallas. This hotel is my hotel to stay in every time I'm in Dallas.
Stayed 3 nights in Aug 2025

8/10 Good

Patricia, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location. Only 3 blocks from AT&T park and round the corner from hop on off trolley stop. Just bed is not comfortable. We had 2 queen bed facing Commerce Street on 14th floor. Strong shower and drainage. Breakfast is great too.
Stayed 3 nights in Aug 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mikayla Lynn

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is nice. I was disappointed to see people laying in the sidewalks and noone
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ac didn’t work well, they sent someone to try to fix it and he just adjusted the vent with a screwdriver and said that would fix it. Obviously did nothing
Stayed 3 nights in Aug 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Max

Stayed 2 nights in Aug 2025

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are more of a firm mattress so it felt like I was laying on concrete, which seems ironic because when I look out the window, I see about 10 homeless people sleeping outside on the sidewalk. That’s not really something. I wanna see when I come to the area Plus the valet is expensive for the lack of people they have working if they had more people working the valet the ballet would work wonderfully. We waited 30 minutes to get our car when we were leaving that’s uncalled for and unacceptable for a $45 valet charge. I did not get up early enough to eat breakfast so I can’t comment on that other reviews say it was a good breakfast. Sorry I missed out. My room said it was 68° but I was sweating in my bed so I don’t know what’s up with that. I don’t know if I’m having like perimenopause symptoms so that might be just a me thing but I thought that was odd my husband was not cold Nor hot so he thinks maybe it was around 74 in the room 73 possibly. We also used Uber to get around town FYI Uber jacks up the prices after midnight so our 1 mile car ride was $35 and it only took us eight dollars to get there earlier that evening. I know that has nothing to do with the hotel but I just wanted y’all to know that if you’re reading this. It was a good stop in town around all the restaurants. I just couldn’t help to see ALL the homeless people. It’s sad! Dallas needs to cleanup there streets! Overall for the price you get what you get. I would have loved self parking.
Stayed 1 night in Aug 2025

6/10 Okay

Geneviève

Stayed 3 nights in Aug 2025

2/10 Terrible

Andy SHENG-PO

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Got dozens of flea bites from the second night of sleep, the room is in need of deep cleaning. Likely fleas from pet staying in the room before.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kent, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Aug 2025

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Location
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence, sugar land

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2025