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Holiday Inn Express Dallas Downtown by IHG

2.5 star property
Hotel near Kay Bailey Hutchison Convention Center in Dallas

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Photo gallery for Holiday Inn Express Dallas Downtown by IHG

Exterior
Exterior
Interior
Exterior
Free daily on-the-go breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
302 S Houston Street, Dallas, TX, 75202
  • Place, John F. Kennedy Memorial
    ‪2 min walk‬
  • Place, Reunion Tower
    ‪5 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪7 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower (Communication, Mobility Accessible)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 Queen Bed, Roll-in Shower (Communication, Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications Accessible)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower (Communication, Mobility Accessible)

Room amenity

Room, 2 Double Beds, Roll-in Shower (Communication, Mobility Accessible)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Communication Mobility Access Roll in Shower

  • Sleeps 4

Standard King Room

  • Sleeps 2

King Suite

  • Sleeps 2

1 Queen Communication Mobility Access Roll In Shower

  • Sleeps 2

1 Queen Standard Communications Mobility Accessible Tub

  • Sleeps 2

Two Double Beds Room

  • Sleeps 4

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About the area

Dallas

Downtown Dallas stay.Within a 15-minute walk of this Downtown Dallas hotel, you'll find Kay Bailey Hutchison Convention Center and Reunion Tower. American Airlines Center and Dallas Market Center are also within 3 miles (5 km).

What's nearby

  • John F. Kennedy Memorial - 2 min walk - 0.2 km
  • Dealey Plaza - 2 min walk - 0.2 km
  • The Sixth Floor Museum at Dealey Plaza - 3 min walk - 0.3 km
  • Reunion Tower - 5 min walk - 0.5 km
  • Kay Bailey Hutchison Convention Center - 7 min walk - 0.6 km

Getting around

  • Dallas Union Station - 2 min walk
  • West End Station - 6 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪HQ Dallas - ‬1 min walk
  • ‪Morsel's - ‬6 min walk
  • ‪Family Thais Asian Bistro - ‬6 min walk
  • ‪Texas Spice - ‬4 min walk

About this property

Holiday Inn Express Dallas Downtown by IHG

Hotel near Kay Bailey Hutchison Convention Center in Dallas
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 200 square feet (19 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Dallas Downtown by IHG.

This Dallas hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 10 levels
  • 200 sq ft of conference space
  • 19 sq m of conference space
  • Built in 1925
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Express Dallas Downtown by IHG offers 127 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

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Hampton Inn & Suites Dallas Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,045 reviews
The price is CA $141
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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Holiday Inn Express Dallas Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was wonderful and friendly, from the desk people to the housekeeping! The absolutely only issue i had was that the breakfast "hot" food was anytging but hot, or even warm.
Stayed 3 nights in Sep 2025

4/10 Poor

Jean-Pierre

Business traveller
Disliked: Property conditions & facilities
Hotel is old and run down and there is no parking onsite
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcelo

Stayed 3 nights in Sep 2025

10/10 Excellent

Frank E Amarante

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente customer service, very polite and helpful at all times. Lobby and rooms were clean. Will definitely stay again in future trips
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palak was very helpful and accommodating upon my arrival. Answered all my questions and did what ever he could to help my needs.
Stayed 3 nights in Sep 2025

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Night staff was very accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Estefany

Liked: Cleanliness, staff & service, property conditions & facilities
did not like the parking situation. overall eve ey thing else was great
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely employees. Very friendly.
Stayed 5 nights in Sep 2025

6/10 Okay

Francine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was friendly and helpful. Rating would have been higher if there was accessible parking for disabled persons near the property. A cockroach crawled on me while I was sitting in bed. I had an accessible room with one bed and it was nice. Wouldn’t visit again only because of the parking situation. I had a rental car and didn’t make use of it because there was no street parking and the parking lot was $20usd each entry and too far away. I took uber back and forth to my conference. I do have accessibility needs so parking was a big inconvenience for me. Didn’t do any exploring for this reason.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marc

Stayed 2 nights in Sep 2025

8/10 Good

Gracie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

cliff

Stayed 3 nights in Sep 2025

10/10 Excellent

Mujtaba

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 4 nights in Sep 2025

8/10 Good

Shravani

Stayed 4 nights in Sep 2025

2/10 Terrible

Zackarius

Stayed 1 night in Aug 2025

6/10 Okay

Chase

Liked: Cleanliness, staff & service
Decent spot though it felt dated in the rooms. I got trapped in the lobby
Stayed 2 nights in Aug 2025

8/10 Good

David Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn't be more friendly. The free breakfast was outstanding. The food was plentiful and delicious. We were there for the JFK assassination stuff and could literally see where it happened from our hotel window!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven

Stayed 2 nights in Sep 2025

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was extremely friendly. hotel and rooms were clean and beds comfortable. there is no hotel parking. you have to pay a meter or park in a lot 1 block away. that was the negative. area was ok. no close restaurants or shops. those were located a few blocks away. overall the hotel was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

holiday inn express dallas downtown

It was really clean and in a perfect area for the american airlines center and i hate bugs but there were none and it was a but small but super clean
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and well sited in dallas with hop on hop of trolley almost at door
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable clean. The fragrance they put in the halls was quite strong. Floors were a little sticky, but compared to other hotels nothing to complain about. Front desk seemed pleasant enough.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025