2/10 Terrible
Salvatore
Travelled with partner
Mar 6, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Where to start, we show up to check in to our room and walk in to an unoccupied office that was not locked and nobody was on duty. After calling the number on rhe window to tell someonewe were there to check into our room that we had reserved they tell us we are not in the system, then say we might be next door on another propertywith the same name so we walk over , we were not in that system as well and went back , we were told again that we have no reervation under my name, finally after 40 minutes of back and forth on the phone they finally find us in the system and the only reason they dis not find us was becauseof theincompetence of the office staff who didn'tdo there job, then had to wait for another 20 minutes to have someone drive tot rhe property to check us in, my wife and i exhaustedat this point asked if there was a room on the first floor available becauseof me having a bad spine and right leg, and being in pain from a 2 1/2 hour motorcyle ride, we were told no and why what's the problem? Like really? Accommodatingmy ass, and yes were rooms available the whole time on the first floor not taken suring our 2 day stay, now for the supposed queen bed in the description turning out to be a POS murphy bed...it was like sleeping on plywood with padding i am now in more pain then before we got there, air condition was mediocre at best and made for a hot and uncomfortable sleep, oh and lets start on the list of rules they give for guests, then a $30 clean bill we do?
Salvatore
Stayed 2 nights in Mar 2025