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The Market Urban Hotel

4.0 star property
4-star hotel near Piazza di Santa Maria Novella

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Photo gallery for The Market Urban Hotel

Exterior
Triple Deluxe Room
Hallway
Lobby sitting area
Daily buffet breakfast (EUR 12 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(25 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

9.6 out of 10
Exceptional
(22 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(34 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About the area

Florence

City center stay.Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Piazza di Santa Maria Novella and Gallery of the Academy of Florence. Piazza del Duomo and Cathedral of Santa Maria del Fiore are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
  • Gallery of the Academy of Florence - 8 min walk - 0.7 km
  • Piazza del Duomo - 10 min walk - 0.8 km
  • Piazza della Signoria - 11 min walk - 1.0 km

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Bondi Focacceria - ‬3 min walk
  • ‪Livio - ‬1 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Impressione Chongqing - ‬2 min walk
  • ‪Beanstar Coffee - ‬3 min walk

About this property

The Market Urban Hotel

4-star hotel near Piazza di Santa Maria Novella
The Market Urban Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Market Urban Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number IT048017A1MZ9HXG5O

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1005 reviews
Rating 8 - Good. 151 out of 1005 reviews
Rating 6 - Okay. 47 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hyoseung

Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic. I could rest in the middle of the day AND visit all the sights. It’s near the train station and lots of restaurants. The staff were very helpful and friendly. As a solo traveler I felt safe. The room, though small was well designed, clean and a great bed. The best surprise was an excellent breakfast, of scrambled eggs, Italian pastries, fresh coffee and juices. The breakfast area was very nice to sit and enjoy.
Stayed 2 nights in Nov 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall this hotel was ok. Pros: Not too far from the train station or trolley, good restaurants around, place seemed clean, and the staff was nice. Cons: The downstairs bathrooms were out of toilet paper when we arrived, the room was very minimal - I mean not even any end tables, bathroom was tiny.
Stayed 1 night in Oct 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location ! Reception and Room modern and kept looking like newly completed. Friendly, helpful staff.
Stayed 1 night in Nov 2025

6/10 Okay

Per

Great staff. However the hotel smells of mold. All our clothes smelled also when we came home.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marie, COVINA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located at walking distance to major landmarks in Florence which is pretty convenience. We had excellent customer service and we really enjoy our 2 day stay in Florence! The breakfast bar was also outstanding. We really love this hotel and we’ll come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the Market Urban Hotel was absolutely amazing. It's a 5-10 minute walk from the train station and is a perfect starting point for going around the city. The surrounds get quite busy though so be prepared to dodge your way through the foot traffic. It's a small hotel so we were quite surprised by the good size of our room. The breakfast spread was adequate but what it lacked in choices was made up for by the amazing service! Special mention to the kitchen and dining staff: Jessica, Nika, Jem and Carla...there were no pan-de-sals but they made us feel at home!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at desk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Natasha

Stayed 5 nights in Oct 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very clean room. Breakfast was great with pastries, fruit, eggs and efficient staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have the breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

Mable Yuen Lee

Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joseph was absolutely fantastic at the front desk!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Olga

Stayed 3 nights in Oct 2025

8/10 Good

Alice

Stayed 2 nights in Oct 2025

8/10 Good

Yajing

Travelled with family
Liked: Staff & service
The hotel is very close to the train station. So if you travel via train with luggages, the location is a plus. The spaces are smaller than other hotels we stayed in the city including room and breakfast area. The room is clean and quiet. Breakfast is good.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

I had a great experience here, great location, great service
Stayed 1 night in Sep 2025

8/10 Good

Janice

Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECEPTIONISTS AND BREAKFAST STAFF AMAZING
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECEPTIONISTS AND BREAKFAST STAFF AMAZING
Stayed 1 night in Sep 2025