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Hotel Galles

Property class: 3
3-star hotel near Port of Genoa Cruise Ship Terminal

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Photo gallery for Hotel Galles

A hotel lobby with a reception desk, a large vase with flowers, and a bar area in the background.
A hotel lobby with a reception desk, a bar area, and a large suitcase on the floor.
A hotel entrance with a sign that reads "HOTEL" and a doormat that says "Welcome to Hotel."
A modern hotel room with a bed, a desk, a TV, and a wardrobe.
A restaurant with tables set for dining, a large potted plant, and a view of the street outside.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
Via Bersaglieri D'Italia, 13, Genoa, 16126
  • Place, Piazza Principe
    ‪1 min walk‬
  • Place, Aquarium of Genoa
    ‪14 min walk‬
  • Place, Old Port
    ‪16 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with a bed, two bedside lamps, a ceiling fan, a painting on the wall, and a window with curtains.

Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a headboard, a wall-mounted lamp, a framed floral artwork, and a nightstand with a plant.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, a headboard, a wall-mounted lamp, a framed floral artwork, and a nightstand with a plant.

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

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About the area

Genoa

Centro Est stay.Within a 15-minute walk of this Centro Est hotel, you'll find Port of Genoa Cruise Ship Terminal and Old Port. Piazza Principe and Villa del Principe are also within half a mile (1 km).

What's nearby

  • Piazza Principe - 1 min walk - 0.0 km
  • Genoa Maritime Station - 3 min walk - 0.3 km
  • Christopher Columbus Monument - 3 min walk - 0.3 km
  • Aquarium of Genoa - 14 min walk - 1.2 km
  • Old Port - 16 min walk - 1.4 km

Getting around

  • Genoa Piazza Principe Station - 3 min walk
  • Cristoforo Colombo Airport (GOA) - 16 min drive

Restaurants

  • ‪Trattoria da Mario - ‬2 min walk
  • ‪CaFHeIn - ‬4 min walk
  • ‪Bar Cavo - ‬5 min walk
  • ‪Caffe Tober - ‬2 min walk
  • ‪Heping Ristorante Cinese - ‬4 min walk

About this property

Hotel Galles

3-star hotel near Port of Genoa Cruise Ship Terminal
As a guest of Hotel Galles, you'll find multilingual staff, concierge services, and a front-desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. For a fee, parking is available.

This 3-star Genoa hotel is smoke free.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
Hotel Galles offers 21 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from October 22 2023 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Self parking fee: EUR 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Galles Genoa
Hotel Galles Genoa
Hotel Galles Hotel
Hotel Galles Genoa
Hotel Galles Hotel Genoa

Frequently asked questions

How close is Hotel Galles to the airport?

Hotel Galles is 4 mi (16-min drive) away from the Cristoforo Colombo Airport (GOA) airport, the closest popular airport to the property.

Does Hotel Galles have an airport shuttle?

Airport shuttle services are not available at Hotel Galles.

How close is Hotel Galles to the beach?

This hotel is 5.7 mi (10-min drive) from Last Beach and 13.1 mi (31-min drive) from Spiaggia libera. Don't forget your sunscreen!

Does Hotel Galles offer free breakfast?

Free breakfast isn’t provided at Hotel Galles, but buffet breakfast is offered for a fee of EUR 5 for adults and EUR 5 for children.

Is there a casino at Hotel Galles?

No, there is no casino at this hotel.

What time is check-in at Hotel Galles?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Galles?

Free parking is not available at this hotel. Self parking is available for EUR 20.00 per day.

Does Hotel Galles have a pool?

Hotel Galles does not have a pool.

Does Hotel Galles have a spa?

There are no spa services available at this hotel.

How close is Hotel Galles to downtown Genoa?

Hotel Galles is 0.9 mi away from Genoa.

Hotel Galles Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 29 out of 135 reviews
Rating 4 - Poor. 11 out of 135 reviews
Rating 2 - Terrible. 10 out of 135 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

TamRea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay for one night cruise ship boarding, but the area is a little sketchy.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in Genova

Large room and very clean and quiet. Television is very small and old.
Verified review

8/10 Good

Hercules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were very friendly and helpful. What was lacking was the hotel itself. Beds so uncomfortable couldn't sleep. Horrible smell was in the room when we first got in. No parking as advertised. Have to leave you car in a public car park. This can get very expensive. Hotel is close to everything but in a filthy area of the city.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Keisha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family & I are currently on a European trip visiting several countries and staying in numerous hotels. Whenever we’re referring to this place we call it “Nightmare Hotel”. Although we were only there for 1 Night, it sure felt like eternity. It’s completely run down, out dated, poor lighting, the bathroom is probably half the size of a cruise ships’ even the elevator only holds one person at a time. Everything about this hotel is a disaster EXCEPT for the very kind gentleman at check-in. The only Night we stayed there, we noticed an infestation of rats in a tree directly in front of the hotel door. We stayed here to board an MSC cruise the next morning (The terminal was walking distance) but I’ll never stay there again.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Jérôme

Nous avons payé chez vous, une nuit d hôtel que vous avez bien encaissé alors que l'hôtel est fermé pour rénovation !!😡 Heureusement nous avons trouvé une solution, mais pas grâce à vous !😡 On est a l étranger on a failli dormir dehors ! La prochaine fois avant d encaisser ca serait bien de vérifier si l hôtel est ouvert ! Merci ! Chapeau Expédia !👏👏👎
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene
Verified review

4/10 Poor

Sergei

Disliked: Amenities, property conditions & facilities
hotel molto deludente sopratutto la zona la sera paurosa gente che beve birra e fuma erba da ogni parte, fuori dalla finestra della camera sporcizia e abbiamo visto topi... mai più in una zona del genere.
Verified review

8/10 Good

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura con una buona gestione e la reception aperta 24 ore su 24 è molto comoda. Posizione ottimale per chi arriva col traghetto e ha bisogno di fermarsi per la notte, personale gentile e disponibile.
Stayed 1 night in Jan 2023
Verified review

4/10 Poor

andrea

Disliked: Cleanliness, property conditions & facilities
Pensavo qualcosa di meglio, in linea con la città... Stanza fredda e non curata.... Personale non preparato a risolvere i problemi. Non tutto il personale ovviamente.....
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in posizione strategica camera grande spaziosa bagno grande e completo.purtroppo non ha parcheggio privato non è neppure convenzione con parcheggi esterni quindi il parcheggio esterno pagato salato
Stayed 1 night in Dec 2022
Verified review

8/10 Good

GIUSEPPE

Liked: Cleanliness, staff & service, property conditions & facilities
In 4 con due bimbi siamo stati bene ed ottima la colazione.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service
L’hotel di per se non è male, personale gentile. La sola pecca è che è vicino al porto in una zona non troppo sicura a mio avviso, vicino alla stazione. Per il resto tutto ok
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Dominik

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande :))
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

ANA MERCEDES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel sucio, el aire no funcionaba, el parqueadero lejos y habia q pagarlo, el sitio muy mal ubicado no se puede caminar de noche en esa zona porqué es peligroso. TERRIBLE EXPERIENCIA
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Pietro

Disliked: Cleanliness, property conditions & facilities, room comfort
Qualità scarsa per il costo richiesto, le stelle non rispecchiano la situazione di pulizia stato della stanza
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ne recommande pas

Lunettes de wc casser, accroche veste casser, climatisation qui avait beau etre allumer a 18° ne fonctionner pas vu la chaleur dans la chambre
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Gianni

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No denying the neighbourhood is in a tough port area, but I've never felt unsafe. The hotel is clean, and welcoming. i booked a 4 bed room for one person - it was all they had - and all the staff found that most amusing :)
Stayed 1 night in May 2022
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

Essenziale per brevi soggiorni

Posizione strategica anche se come tutte le zone stazione non è il massimo soprattutto la sera. Albergo ottimo per soggiorni brevi. Personale cordiale.
Stayed 1 night in Apr 2022
Verified review

8/10 Good

elena

Liked: Cleanliness, staff & service, amenities
Personale cordiale
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sono state diverse volte in questo hotel. Sì trova a due minuti a piedi dalla stazione principe, utile se dovete spostarvi col treno. La metropolitana sta praticamente davanti. La zona è quella di una stazione ma non ho mai avuto problemi. Il personale è sempre molto gentile.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conosendo genova

Posizione strategica ottima tutto vicino parcheggio la notte gratuito in tutte le strade
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Larissa

Liked: Staff & service

Escale avant croisière

A quelques pas du Port de Gênes, du Metro et de la station des cars de transport. Standardiste très disponible et attentionnée. Bon café italien. L'hôtel ne dispose pas d'un restaurant pour déjeuner/dîner.
Stayed 1 night in Dec 2019