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Empress Hotel HoChiMinh City

3.5 star property
3.5-star hotel near Ben Thanh Market

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Photo gallery for Empress Hotel HoChiMinh City

Lobby
Lobby
Superior Room
Breakfast served
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
136 Bui Thi Xuan Street, District 1, Ho Chi Minh City
  • Place, Pham Ngu Lao Street
    ‪3 min walk‬
  • Place, Bui Vien Walking Street
    ‪8 min walk‬
  • Place, Ben Thanh Market
    ‪15 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room

Superior Room | Bar (on property)

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Queen Suite

Minibar, in-room safe, desk, free WiFi

Junior Queen Suite

  • Sleeps 2

Superior Room

  • Sleeps 2

View all photos for Club Room Non smoking

Minibar, in-room safe, desk, free WiFi

Club Room Non smoking

  • Sleeps 2

Standard Queen Room-Non-Smoking

  • Sleeps 2

View all photos for Studio Suite

Studio Suite | Bathroom

Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Double Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2

About the area

Ho Chi Minh City

Heart of Ho Chi Minh City.Within a 10-minute walk of this District 1 hotel, you'll find Pham Ngu Lao Street and Bui Vien Walking Street. Tu Du Hospital and Thai Binh Market are also within half a mile (1 km).

What's nearby

  • Tu Du Hospital - 2 min walk - 0.2 km
  • Pham Ngu Lao Street - 3 min walk - 0.3 km
  • Tao Dan Park - 7 min walk - 0.6 km
  • Bui Vien Walking Street - 8 min walk - 0.8 km
  • Ben Thanh Market - 15 min walk - 1.3 km

Getting around

  • Saigon Railway Station - 10 min drive
  • Ben Thanh Station - 16 min walk
  • Tan Son Nhat Intl. Airport (SGN) - 26 min drive

Restaurants

  • ‪Phở Hồng Vân - ‬2 min walk
  • ‪Nuoc Ep Bui Thi Xuan - ‬1 min walk
  • ‪Katinat Saigon Kafe - ‬2 min walk
  • ‪Chan Ga Nuong - ‬1 min walk
  • ‪Paper Plate Pizza - ‬1 min walk

About this property

Empress Hotel HoChiMinh City

3.5-star hotel near Ben Thanh Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Empress Hotel HoChiMinh City also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 9 levels
  • Built in 1996
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Empress Hotel HoChiMinh City offers 60 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Empress Hotel HoChiMinh City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Empress HoChiMinh City
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Empress HoChiMinh City Ho Chi Minh City
Empress Hochiminh City
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Frequently asked questions

How close is Empress Hotel HoChiMinh City to the airport?

Empress Hotel HoChiMinh City is 4.8 mi (26-min drive) away from the Tan Son Nhat Intl. Airport (SGN) airport, the closest popular airport to the property.

Does Empress Hotel HoChiMinh City have an airport shuttle?

Airport shuttle services are not available at Empress Hotel HoChiMinh City.

Does Empress Hotel HoChiMinh City offer free breakfast?

Empress Hotel HoChiMinh City does not offer free breakfast.

Is there a casino at Empress Hotel HoChiMinh City?

No, there is no casino at this hotel.

What time is check-in at Empress Hotel HoChiMinh City?

Check-in begins at 2 PM.

Is there free parking at Empress Hotel HoChiMinh City?

Free parking is not available at this hotel.

Does Empress Hotel HoChiMinh City have a pool?

Empress Hotel HoChiMinh City does not have a pool.

Does Empress Hotel HoChiMinh City have a restaurant?

Yes, there is a restaurant on site.

Does Empress Hotel HoChiMinh City have a spa?

There are no spa services available at this hotel.

How close is Empress Hotel HoChiMinh City to downtown Ho Chi Minh City?

Empress Hotel HoChiMinh City is 1.1 mi away from Ho Chi Minh City.

Empress Hotel HoChiMinh City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 141 reviews
Rating 8 - Good. 57 out of 141 reviews
Rating 6 - Okay. 27 out of 141 reviews
Rating 4 - Poor. 11 out of 141 reviews
Rating 2 - Terrible. 13 out of 141 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

RANDY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and professional, the hotel is very nice and clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Hung

Liked: Cleanliness
Stayed 5 nights in Feb 2025

4/10 Poor

Sri

Stayed 3 nights in Jan 2023

10/10 Excellent

Khanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

2/10 Terrible

MINH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Khanh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for buissness and vacation alike.

room is a bit small as mentioned but well arranged. Shower is great. Good service from the desk staff with helping to reccomand places, providing a city map helping book a taxi and etc...
Stayed 1 night in Mar 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, good location

Nice and quiet but still within walking distance to all the night life. Staff are all lovely - we liked the hotel so much we extended our stay twice. Only one complaint - the WiFi is slow and unreliable.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018

2/10 Terrible

bruce, Sigon Viet Nam

Liked: Cleanliness
Disliked: Property conditions & facilities
got lied to about changing dates and was forced to pay after I paid Expedia. Expedia told me every thing was taken care of and after I arrived I found I was lied to by Expedia..
Stayed 3 nights in Nov 2018

10/10 Excellent

Sue, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel

My stay at the Empress Hotel was really good. The staff were so kind, friendly and helpful. They were informative of where to find places and made my stay very relaxing. My bedroom and ensuite were lovely and had everything I could possibly need. The breakfast room was bright and welcoming and the meal was perfect. On my last day there was a huge downpour and I got extremely wet on my way back for my luggage, Although I had checked out at noon, the staff let me use a small cloakroom to change out of my very wet clothes before leaving for the airport and my flight home to New Zealand. I can thoroughly recommend the Empress Hotel and will certainly be staying there again when I return to Vietnam in the New Year.
Stayed 5 nights in Sep 2017

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2017

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities, room comfort

Never stay at this hotel again

This place is way overpriced for their services and room type. U can get much better place for your money. The staff seems never happy. Why would u be this industry when u can never smile in front of your guest. We r paying them money not like asking for a free stay. And they absolutely not helpful. The breakfast choices are limited. And if u ever give them any negatives comments, they will not happy. I was giving my honest opinion about my check in experience and I got questions by the front desk the next morning as I was walking out. Not with the possitive attitude, more like questioning why I gave them a bad review. Absolute horrible. I will not recommend this place for my family and friends . I should of read other ppl reviews before I booked, no wonder this place looks dead all the time.
Stayed 4 nights in Jun 2017

8/10 Good

ash, tse

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staffs are all very friendly , try to help in any means to provide comfort stay .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old bad hotel

Poor customer services, poor room services, lift not functioning properly. Got to pay 1 million vnd as deposit. I book a room for 2 persons but was told it was meant for 1 person; thus I had to pay extra 150,000 vnd for 2nd person per day; 3 days stay cost me extra 450,000 vnd....absurd ! Will not book this hotel again.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the hotel room was good.

4/10 Poor

Hai Sing

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay at this hotel.

The hotel rips people off. When you bring a guest to stay with you, they insist on charging more money.

4/10 Poor

WAL, Sydney

Disliked: Staff & service, property conditions & facilities

Gone down hill

Used to be a cheap and cheerful place close to town in District 1. Now it is neither. Dining is pitiful. Room comfortable. Always used to provide free breakfast, but not any more.

2/10 Terrible

Steve, Seoul, South Korea

Disliked: Staff & service, property conditions & facilities

Don't stat here. Not friendly, rude.

Check in was horrible. They couldn't "find" my expedia reservation. They asked for $300 USD per night as "deposit"! Staff was rude, breakfast is a joke... the hotel's elevator didn't work half the time... there were 3 people at this hotel as guests, i see why. I heard hotel is closing down. they don't use their own check in counter, but a small desk as counter and turns the lights off in hotel. kinda scary.

6/10 Okay

Cindy, US

Just Ok!

Did not feel good/happy since they tried to ripped off my credit card by charging/putting 2 pending transactions with the amounts of $98 & $94 something for my 5 nights (actually I missed my first flight, and I got delayed/came late, so I lost 1 night. Just stayed there for 4 nights but paid for 5 nights) while I did pay everything up front with hotels.com, so I said that they don't have the right to charge that to my credit card account, and at first they denied saying that they just verified card, but then I showed them the proof/messages from my credit card company to show that they have been charged to my credit card account, and they were like they just wanted to make sure their bill is paid when I checked out. So I showed them the proof that I did pay everything with hotels.com, and they need to get that from hotels.com NOT from my credit card again or else I will make a big deal with them since they have no policy/rule to back up their ridiculous/unreasonable argument/nonsense while I have all the valid info. to show them as the evidence. So they did void these two invalid/so called verifications/transactions then.....LOL

2/10 Terrible

frequent traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recomended

we came mid of d nite rceptionist inconsiderate.suite room hot.a/c did not work.i complained they changed the room same suite same ac didnt work well.food(breakfast) was ordinary. lots of hotel in hcmc district 1 which are much better when it comes to service , room n staff -friendly definitely we won't use this hotel agen.

8/10 Good

Mathilde, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We spent a very good time in this hotel. People very nice, room comfortable and clean. Perfect.

8/10 Good

Francis, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enpress hotel

Resonably good hotel - good services, clean & cool room; above all, great price offers.