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Cititel Express Ipoh

3.0 star property
3-star hotel near Concubine Lane

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Photo gallery for Cititel Express Ipoh

Deluxe Twin Room
Executive Quadruple Room
Lobby
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
2, Jalan S. P. Seenivasagam, Ipoh, Perak Darul Ridzuan, 30000
  • Concubine Lane
    ‪3 min walk‬
  • Ipoh Parade
    ‪15 min walk‬
  • Hospital Raja Permaisuri Bainun
    ‪19 min walk‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪7 min drive‬

Room options

View all photos for Family Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Family Triple Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Premier Triple Room.

1 bedroom, in-room safe, desk, blackout drapes

Premier Triple Room.

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Executive Room

Family Executive Room

Family Executive Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

About the area

Ipoh

City center stay.Within a 10-minute walk of the hotel, you'll find Concubine Lane and Birch Memorial Clock Tower. Also, Memory Lane Market is within half a mile (1 km) and Ipoh Parade is within 2 miles (3 km).

What's nearby

  • Concubine Lane - 3 min walk - 0.3 km
  • Ipoh Parade - 15 min walk - 1.3 km
  • Dataran Ipoh - 17 min walk - 1.5 km
  • Hospital Raja Permaisuri Bainun - 19 min walk - 1.6 km
  • Perak Stadium - 3 min drive - 3.1 km

Getting around

  • Ipoh Railway Station - 10 min walk
  • Ipoh (IPH-Sultan Azlan Shah) - 10 min drive

Restaurants

  • ‪Cold Blue Specialty Coffee - ‬4 min walk
  • ‪Restoran Sin Lean Lee - ‬5 min walk
  • ‪STG Ipoh Oldtown - ‬4 min walk
  • ‪友明饭店 潮州粥 Restoran Yew Ming - ‬4 min walk
  • ‪Durbar at FMS - ‬1 min walk

About this property

Cititel Express Ipoh

3-star hotel near Concubine Lane
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Cititel Express Ipoh also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ipoh hotel.

  • 1 building
  • 189 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2015
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cititel Express Ipoh offers 189 air-conditioned accommodations with safes and hair dryers. 42-inch LED televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Ipoh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MYR 32.40 for adults and MYR 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Express Ipoh

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 32.40 for adults and MYR 27 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Cititel Express Ipoh.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Cititel Express Ipoh Hotel
Cititel Express Ipoh
Cititel Express Ipoh Ipoh
Cititel Express Ipoh Hotel
Cititel Express Ipoh Hotel Ipoh

Cititel Express Ipoh Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 163 out of 683 reviews
Rating 8 - Good. 329 out of 683 reviews
Rating 6 - Okay. 136 out of 683 reviews
Rating 4 - Poor. 41 out of 683 reviews
Rating 2 - Terrible. 14 out of 683 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

an pang, Arcadia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled rooms, lobby and dinning area. Friendly and helpful staff. 24 hour 7 Eleven in the first floor. Limited parking. Close to old town Ipoh but the area needs to be revitalized.
Stayed 1 night in Mar 2025

8/10 Good

Ken Lee Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking but the guards are very helpful. Shower water temperature keeps fluctuating from hot to cold even without changing the tap setting. Room is clean and doesnt feel cramped.
Stayed 3 nights in Feb 2025

4/10 Poor

Glynn

Liked: Cleanliness
Disliked: Staff & service

Poor Customer Service.

Only had one pillow each in our room, we asked for 2 extra. One was complementary, but the other we had to pay for. Very poor customer service. Small room, but good shower, A/C and ample breakfast choice.
Stayed 2 nights in Feb 2025

8/10 Good

Chee Keong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Is very nice hotel but the room is very small and the towel was old. The bed is comfortable and breakfast has good variety of choices with good service by the staff. Walking distance to concubine road. Overall is a good stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Need to improve your service quality.

There is no free welcome bottles of water and no mini fridge in the room while most good hotel provided.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. Room is clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joey, Puchong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, located just a short walk away from old town Ipoh and about 10-15 minutes walk from the Ipoh train station. Within the hotel lobby is a convenient store, and just next door is a historical restaurant pub. Further a little ways is the old town which hosts many eateries, cafes, shops, and tourist spots. Hotel is newly refurbished, and the rooms are clean and tidy, modern looking, and cozy with a great view overlooking Ipoh city and the Kinta river. The sheets and pillows were spotless, the bathroom was clean and well stocked with basic toiletries, however, the room does not have a mini fridge. Check-in and out was a breeze, and the staff and receptionist were incredibly courteous and friendly. All in all, a perfect hotel for a quick getaway in Ipoh with easy access, comfortable rooms, and perfect location.
Stayed 1 night in Jan 2025

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short 2 night stay

Newly renovated rooms. Located near city centre. Hotel lobby at top floor. Waiting/pick up area for transportation small. Good sercuity. No fridge in the smaller room.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location though parking is tight. The person parked below our elevated car forgot to leave his keys behind and we waited abt 20 mins for him to come down and drive his car away so that we could retrieve our car. Otherwise the stay was pleasant though at some points we cld hear our neighbours talking rather loudly.
Stayed 2 nights in Dec 2024

8/10 Good

Shalani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very welcoming in terms of hospitality and comfort. The only setback is the location. It's very dangerous to drop off and pick up as it is located at a curve. Vehicles speeding makes it inconvenient and unsafe too.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to walk round and exploring the museums, food, Ipoh historic culture in the Concubine areas. It's new and clean with friendly stuffs. Plus, the price is very reasonable. Drop off/Pickup is a little bit inconvenient due to the entrance at the curve corner with short stop. I would like to stay in this hotel again when I visit Ipoh again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view in the morning while having breakfast. Parking a bit of an inconvenience but ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Weng Kuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was conveniently located to the tourist spot

Stayed 2 nights in Oct 2024

8/10 Good

Dabera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the Ipoh train station, and Ipon Old Town, convenient for everything. Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Excellent hotel. The service of this hotel was outstanding. The staff here, go out of their way to help you. The best customer service I've ever received! Special shout out to Rebecca on reception! The room itself was very comfortable and I had a great view of the river! Room amenities were also great! The shower gel smells divine! And the tv includes free movies, which was a nice added bonus.
Stayed 2 nights in Oct 2024

6/10 Okay

Dhanieya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking was a hassle
Stayed 1 night in Sep 2024

8/10 Good

SAMUEL

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good staff service
Stayed 5 nights in Sep 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Stayed 2 nights in Aug 2024

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

QUEK SOH

Stayed 1 night in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s walkable to the old town and food options.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Room was comfortable and a decent size. Nice view of river. Short walk to station. The only thing wrong with the stay was the breakfast. It would be ok but all the hot foods where either cold or lukewarm. A fridge would also be an advantage to keep drinks cool. Overall we would stay again.
Stayed 3 nights in Aug 2024